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Client Success Advocate Jobs in Oregon (NOW HIRING)

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Act as an advocate for the client's needs, specifically managing retention efforts for clients who ... What Success Looks Like (KPIs): * Strong Net Revenue Retention (NRR) across your assigned client ...

Ylopo

Strategic Client Success Manager

OR · On-site +1

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Drive incremental business growth through client advocacy and referenceable initiatives Requirements: * 5+ years of customer success management experience * 5+ years of experience within SaaS and ...

CreativeX

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Advocacy * Collaborate with sales, marketing, operations, product, and engineering to ... customer success / account management role * Previous experience working in or with marketing ...

Teachstone

Partnership Success Manager

OR · On-site +1

Client Success Strategy: Develop and execute strategies to increase client adoption, retention, and ... Advocate and Feedback Loop: Serve as the internal advocate for clients by gathering feedback and ...

Pacvue

Director, Account Management Lead

OR · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with internal teams, including Sales, Customer Success, Product, and Marketing, to advocate for client needs and ensure seamless service delivery. * Partner with senior leadership to shape ...

Canidium

OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Advocacy & Success Planning * Act as a trusted advisor and advocate for clients, ensuring their feedback and needs are communicated internally. * For customers that have Salesforce Managed ...

InvoiceCloud

Customer Success Manager

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Success requires advanced relationship management skills, analytical thinking, industry awareness ... and client advocacy. * Identifies upsell and cross-sell opportunities aligned with client ...

Curana Health, Inc.

Director, Partner Success

You will serve as both an external brand ambassador and an internal advocate, helping align ... Bachelor's degree required. * 7+ years of experience in partner success, client success, customer ...

Granicus

Customer Success Consultant

  • Medical

  • Life

  • Retirement

  • PTO

As a consultant, you will act as a powerful client advocate, providing exceptional customer service ... Customer Success Management & Strategy * Act as the primary point of contact for strategic ...

Epiq

Client Services Senior Project Manager

Beaverton, OR · On-site +1

$105K - $115K/yr

Acts as a trusted advisor and advocate for client success. * Supports team development through coaching, mentoring, knowledge sharing, and best practice leadership. * Assists leadership with resource ...

Lively

Customer Success Manager

OR · On-site +1

Advocate for and assist customers in leveraging modern tools, including AI-powered solutions, to ... Provide client administrators with ongoing enrollment and contribution processing support.

Trimble

Customer Success Manager

Lake Oswego, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... client advocacy. Key Exciting Responsibilities: * Establish yourself as a strategic advisor for high-value clients, defining critical KPIs and executing success plans to realize their overall ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you are organized, client-focused, and energized by the challenge of keeping a large book of ... Collaborate with Support and Product to advocate for customer needs and contribute to process ...

Donorbox

Enterprise Customer Success Manager

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Role As an Enterprise Customer Success Manager (eCSM) you will be pivotal in managing and ... Advocate for and optimize our product to increase client revenue and utilization. * Provide ...

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Client Success Advocate information

See Oregon salary details

$12

$25

$48

How much do client success advocate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client success advocate in Oregon is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.74 per hour, depending on experience, location, and employer.

What is a client success advocate?

A Client Success Advocate is a professional who acts as the primary point of contact between a company and its clients after a sale is completed. Their main responsibility is to ensure that clients are satisfied with the company's products or services, address any concerns, and help clients achieve their desired outcomes. They work proactively to build strong relationships, provide support, and identify opportunities for clients to maximize value. Client Success Advocates often collaborate with other teams, such as sales and product development, to relay client feedback and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a client success advocate, and why are they important?

To thrive as a Client Success Advocate, you need customer service expertise, problem-solving abilities, and a background in account management, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in communication tools and ticketing systems, is typically required. Outstanding interpersonal skills, empathy, and proactive communication help build trust and foster long-term client relationships. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall growth of the business.

What are the most common challenges faced by client success advocates, and how can they be addressed?

Client Success Advocates often encounter challenges such as managing diverse client expectations, handling escalations, and ensuring timely resolution of issues. Successfully addressing these challenges requires strong communication skills, proactive problem-solving, and effective prioritization of tasks. Building trust with clients through regular check-ins and collaborating closely with internal teams (like sales and product support) helps maintain positive relationships and ensures clients receive the best possible service.

What are popular job titles related to Client Success Advocate jobs in Oregon?

For Client Success Advocate jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Client Success Advocate jobs in Oregon look for?

The top searched job categories for Client Success Advocate jobs in Oregon are:

What cities in Oregon are hiring for Client Success Advocate jobs?

Cities in Oregon with the most Client Success Advocate job openings:

Client Success Advocate jobs near you
Infographic showing various Client Success Advocate job openings in Oregon as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $52,658 per year, or $25.3 per hour.

Client Success Manager

Ylopo

OR • On-site, Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 hours ago

Job description

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This role handles the entire lifecycle of client success post-onboarding through training, support, and account management. 

Candidates well-suited to this role will have a track record of being detail-oriented, client-focused, and proactive in providing exceptional service both internally and externally. We are looking for candidates who are quick-thinking, organized, patient, and positive, with a strong ability to troubleshoot software issues, advocate for client needs, and escalate concerns to the Manager of Client Success when necessary.

What We're Looking For:

  • Undergraduate degree or relevant experience
  • 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad portfolio of customers.
  • Ability to facilitate the solution to complex issues and requests with a proactive, goal-oriented mindset
  • Strong technical, organizational, and project coordination skills, alongside strong attention to detail
  • Excellent written and verbal communication skills, including the ability to communicate effectively via email, support tickets, phone, or Zoom video
  • Ability to multitask, take initiative, and work independently toward deadlines to see tasks through to completion
  • Positive demeanor, trustworthy character, and consistent work ethic
  • Willingness to learn the intricacies of the Ylopo product and feel comfortable conveying detailed information about our services and systems
  • Understanding of real estate and the real estate profession is a plus, but not necessary

Responsibilities:

  • Manage client relationships within our general segment of business, evaluating "client health" to proactively schedule and conduct check-in calls.
  • Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
  • Consult with clients to identify business goals, challenges, and opportunities, aligning Ylopo product solutions to address their specific needs and objectives.
  • Act as an advocate for the client's needs, specifically managing retention efforts for clients who have placed a cancellation or are showing indicators of being at-risk.
  • Speak confidently and professionally while working through escalated issues, acting with the utmost urgency to troubleshoot client problems.
  • Maintain accurate documentation of client interactions, including logging activity in Salesforce and internal systems timely and correctly.
  • Deliver a warm and well-documented handoff to internal departments like marketing, client growth, or website development.
  • Identify and cultivate qualified growth opportunities by uncovering client needs, driving product adoption, and recommending solutions that support long term success and account expansion.
  • Work closely with our product support team to investigate issues and software bugs, solving them independently or appropriately escalating them to the Manager of Client Success.
  • Learn the ins and outs of our product to become a subject matter expert, collaborating with sales, billing, marketing, international, and technical teams on special projects.

What Success Looks Like (KPIs):

  • Strong Net Revenue Retention (NRR) across your assigned client segment
  • Excellent Response times and Resolution skills
  • High Net Promoter Score (NPS) and positive client satisfaction (CSAT)
  • Consistent product adoption and successful, well-documented issue de-escalation

Compensation: Compensation and full benefits include starting base pay from $60,000 to $75,000, with an incentive bonus potential of up to 25% of base salary OTE, depending on experience. Benefits include medical, dental, and vision coverage; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.

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About Ylopo

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2013

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