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Client Success Account Manager Jobs in Oregon (NOW HIRING)

Ylopo

OR · On-site

$60K - $75K/yr

This role handles the entire lifecycle of client success post-onboarding through training, support, and account management. Candidates well-suited to this role will have a track record of being ...

Teachstone

Partnership Success Manager

OR · Remote

Experience: Three to five years in a client success, account management, service delivery/implementation, or related role. * Relationship Management: Proven ability to manage complex client ...

CreativeX

$90K - $100K/yr

Client Relationship Management * Act as the primary point of contact for day-to-day client ... customer success / account management role * Previous experience working in or with marketing ...

Array

VP, Enterprise Client Success

OR · On-site +1

$200K/yr

The Vice President of Enterprise Client Success leads and scales a team of Enterprise Client Success Managers (ECSMs) responsible for Array's most strategic and high-value accounts. This role owns ...

Xnurta

Client Success Manager

Portland, OR · Remote

The Client Success Management Team is client-centric and understands customer needs in all that ... support to our Enterprise accounts. * Proactive Support: Providing lead support for client ...

Experity

Client Success Manager - Full Time - Remote

OR · On-site +1

$66K - $90K/yr

Own and manage a portfolio of accounts across multiple customer segments, ensuring high levels of ... Three years of experience in Client Success, Account Management, or a related role, preferably in ...

Internetworks

Client Account Manager

Portland, OR · On-site

We've been delivering cutting-edge IT solutions since 1997, and now we're on the hunt for a Client Account Manager (CAM) to join our ranks and play a key role in our clients' success. What's a Client ...

Internetworks

Client Account Manager

Portland, OR · On-site

We've been delivering cutting-edge IT solutions since 1997, and now we're on the hunt for a Client Account Manager (CAM) to join our ranks and play a key role in our clients' success. What's a Client ...

TechnologyAdvice

Client Success Coordinator

OR · Remote

Each Client Success Coordinator owns a portfolio of accounts and acts as the trusted partner ... This role is about more than project management. It requires taking ownership, anticipating needs ...

Point C

OR

Other duties as assigned to support client success Qualifications: * Bachelor's degree or equivalent related experience * 5-8 years of client management, account management, or similar experience ...

Ylopo

Strategic Client Success Manager

OR · Remote

$70K - $80K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients ... Coordinate the involvement of other Ylopo personnel including executive leadership, account growth ...

Origami Risk LLC

$77K - $97K/yr

In collaboration with Client Success, Support, and Product teams, TAMs translate incoming technical ... Proven ability to manage multiple client accounts and drive outcomes through influence. * Ability ...

OfficeSpace Software

OR

About the role As an Enterprise Client Success Manager, you own the success of our most strategic ... Partner with Sales to build account strategies that support renewals, expansion, and long-term ...

Origami Risk LLC

$128K - $160K/yr

Overview The Lead, Client Success Strategy & Programs serves as the operational backbone of the Client Success (CS) and Technical Account Management (TAM) organizations, owning the systems, platforms ...

Five9

OR

Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred * Ability to discuss, understand, and work within complex project and processes

FiscalNote

OR · On-site

$80K - $85K/yr

... Client Success, Support, Product, Engineering, Sales, and Marketing. About You A team player ... account management * SaaS sales experience and proven track record of hitting sales goals

Prodege LLC

OR · On-site

Read this part first This is a role for someone who wants to own client success and directly drive retention and revenue. We are looking for an Account Manager to manage a premier book of business ...

Pacvue

Director, Account Management Lead

OR · Remote

As a Director, Account Management Lead at Pacvue, you will lead a team of Account Managers that ... Build and nurture long-term, high-value partnerships that drive both client success and Pacvue ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

If you are organized, client-focused, and energized by the challenge of keeping a large book of accounts healthy and engaged, this role is built for you. What you will do * Serve as the primary point ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Oregon

Client Success Account Manager information

See Oregon salary details

$28K

$71.2K

$118.5K

How much do client success account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success account manager in Oregon is $71,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $85,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Oregon? For Client Success Account Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Oregon look for? The top searched job categories for Client Success Account Manager jobs in Oregon are:
What cities in Oregon are hiring for Client Success Account Manager jobs? Cities in Oregon with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you

Client Success Manager

Ylopo

OR • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This role handles the entire lifecycle of client success post-onboarding through training, support, and account management. 

Candidates well-suited to this role will have a track record of being detail-oriented, client-focused, and proactive in providing exceptional service both internally and externally. We are looking for candidates who are quick-thinking, organized, patient, and positive, with a strong ability to troubleshoot software issues, advocate for client needs, and escalate concerns to the Manager of Client Success when necessary.

What We're Looking For:

  • Undergraduate degree or relevant experience
  • 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad portfolio of customers.
  • Ability to facilitate the solution to complex issues and requests with a proactive, goal-oriented mindset
  • Strong technical, organizational, and project coordination skills, alongside strong attention to detail
  • Excellent written and verbal communication skills, including the ability to communicate effectively via email, support tickets, phone, or Zoom video
  • Ability to multitask, take initiative, and work independently toward deadlines to see tasks through to completion
  • Positive demeanor, trustworthy character, and consistent work ethic
  • Willingness to learn the intricacies of the Ylopo product and feel comfortable conveying detailed information about our services and systems
  • Understanding of real estate and the real estate profession is a plus, but not necessary

Responsibilities:

  • Manage client relationships within our general segment of business, evaluating "client health" to proactively schedule and conduct check-in calls.
  • Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
  • Consult with clients to identify business goals, challenges, and opportunities, aligning Ylopo product solutions to address their specific needs and objectives.
  • Act as an advocate for the client's needs, specifically managing retention efforts for clients who have placed a cancellation or are showing indicators of being at-risk.
  • Speak confidently and professionally while working through escalated issues, acting with the utmost urgency to troubleshoot client problems.
  • Maintain accurate documentation of client interactions, including logging activity in Salesforce and internal systems timely and correctly.
  • Deliver a warm and well-documented handoff to internal departments like marketing, client growth, or website development.
  • Identify and cultivate qualified growth opportunities by uncovering client needs, driving product adoption, and recommending solutions that support long term success and account expansion.
  • Work closely with our product support team to investigate issues and software bugs, solving them independently or appropriately escalating them to the Manager of Client Success.
  • Learn the ins and outs of our product to become a subject matter expert, collaborating with sales, billing, marketing, international, and technical teams on special projects.

What Success Looks Like (KPIs):

  • Strong Net Revenue Retention (NRR) across your assigned client segment
  • Excellent Response times and Resolution skills
  • High Net Promoter Score (NPS) and positive client satisfaction (CSAT)
  • Consistent product adoption and successful, well-documented issue de-escalation

Compensation: Compensation and full benefits include starting base pay from $60,000 to $75,000, with an incentive bonus potential of up to 25% of base salary OTE, depending on experience. Benefits include medical, dental, and vision coverage; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.

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About Ylopo

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2013

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