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Client Success Account Manager Jobs in Oregon (NOW HIRING)

Chainguard

OR

$200K/yr

The Manager of Customer Success Management (CSM) will report to the Director of Customer Success ... Support account reviews and leverage segment-level insights to improve outcomes Client Engagement ...

Array

Account Manager

OR · On-site +1

$120K/yr

... success of collaborative client projects * Manage renewal cycles / contract negotiation by ... You have: * 5+ years of experience in B2B2C/B2B Account Management * A proven track record of ...

HealthEquity

Account Manager

$57K - $86K/yr

Lead regular client meetings and maintain action logs. * May own project plans to manage low to ... Proven track record of success leading enterprise size clients through leadership and exceptional ...

Echo Global Logistics

Account Manager - Core

Echo, OR · On-site

... and client satisfaction while expanding Echo's share of business. Success requires strong ... STRATEGIC ACCOUNT MANAGER RESPONSIBILITIES: * Partner and own the client relationship with 5-8 of ...

New

Roadtex Logistics

Account Manager - Core

Echo, OR · On-site

... and client satisfaction while expanding Echo's share of business. Success requires strong ... STRATEGIC ACCOUNT MANAGER RESPONSIBILITIES: * Partner and own the client relationship with 5-8 of ...

New

iCIMS

Customer Success Manager

Salem, OR · On-site

$70K - $80K/yr

Monitor account health in Gainsight; identify risks early, communicate impact, and implement mitigation plans. * Deliver adoption insights and success narratives to support Account Management in EBRs ...

New

Nucleus Global

OR

As an Account Manager, you'll play a key role in delivering strategic Publications and Medical ... the continued success of our client partnerships. Here's What You'll Be Doing * Serve as the ...

Lone Wolf Technologies

OR · On-site

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of ... account health, outcomes, and renewal risk. * Contribute to Team Excellence : Share knowledge ...

WorkTango

... account renewal retention and expansion sales. To be successful in the role, you'll bring a range ... Identify and institute best practices in client and program management, delivering business results ...

Lifted

OR · On-site

... Account Management, or Sales with direct responsibility for retention targets; experience with ... Excellent communication skills, experience leading client meetings, QBRs, product trainings

The Partners Group

Benefits Account Manager

Portland, OR · On-site

$75K - $85K/yr

Success here comes from being proactive, detail-oriented, and genuinely invested in client outcomes ... Benefits Account Manager Location: Renton, WA (preferred); in-office with hybrid remote ...

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Showing results 41-60

All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Oregon

Client Success Account Manager information

See Oregon salary details

$28K

$71.2K

$118.5K

How much do client success account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success account manager in Oregon is $71,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $85,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Oregon? For Client Success Account Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Oregon look for? The top searched job categories for Client Success Account Manager jobs in Oregon are:
What cities in Oregon are hiring for Client Success Account Manager jobs? Cities in Oregon with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you

Senior Manager, Customer Success Management - Enterprise US East/EMEA

Chainguard

OR

$200K/yr

Full-time

Re-posted 18 days ago

Job description

The role, in a nutshell:
The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments.

As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies.

What you'll do:

Leadership and People Management:

  • Build, lead, and mentor a team of CSMs supporting Enterprise customers
  • Foster a collaborative, high-performance, and customer-centric culture
  • Provide coaching, performance management, and career development support
  • Drive accountability through clear goals, metrics, and regular feedback

Segment Strategy and Execution:

  • Partner with Customer Success and cross-functional leaders to define segment-specific strategies
  • Execute programs tailored to Enterprise customer needs
  • Design and operationalize engagement models
  • Ensure consistency in customer journeys while adapting for segment nuances

Customer Management:

  • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio
  • Guide the team in identifying churn risks and expansion opportunities
  • Drive proactive outreach and intervention based on data insights
  • Support account reviews and leverage segment-level insights to improve outcomes

Client Engagement and Advocacy:

  • Ensure strong stakeholder relationships across Enterprise accounts
  • Deliver consistent value through interactions
  • Capture and synthesize customer feedback to inform internal teams
  • Act as the voice of the customer to influence product and go-to-market strategy

Retention and Growth:

  • Collaborate with Sales, Product, and Marketing to drive adoption and expansion
  • Support renewal strategies and improve retention outcomes across segments
  • Leverage data to contribute to accurate forecasting and pipeline visibility
  • Identify and scale growth opportunities within the Enterprise base

Operational Excellence:

  • Implement and refine processes that enable scale and efficiency
  • Improve team productivity through tooling, automation, and best practices
  • Standardize workflows and reporting for consistency and visibility
  • Monitor industry trends and evolve engagement strategies accordingly

What we're looking for:

  • 4+ years of experience in Customer Success, Account Management, or related fields
  • Prior people management experience with a track record of developing high-performing teams
  • Experience supporting Enterprise or high-ARR customer segments
  • Experience with high-touch customer success models
  • Background in Cybersecurity, DevOps, or a related technical domain preferred
  • Strong operational mindset with experience building or optimizing processes
  • Proven ability to drive retention and growth in a metrics-driven environment
  • Excellent communication and interpersonal skills across diverse audiences
  • Bachelor's degree in a relevant field; advanced degree preferred


Compensation: up to $200,000 base salary + bonus (depending on experience)

If your experience is close but doesn't fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring "Guardians'' with unique backgrounds, perspectives, and experiences.

Apply