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Client Success Account Manager Jobs in Oregon (NOW HIRING)

Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred * Ability to discuss, understand, and work within complex project and processes

Customer Success Manager

OR · Remote

$75K - $82K/yr

If you are organized, client-focused, and energized by the challenge of keeping a large book of accounts healthy and engaged, this role is built for you. What you will do * Serve as the primary point ...

OR · On-site

$80K - $85K/yr

... Client Success, Support, Product, Engineering, Sales, and Marketing. About You A team player ... account management * SaaS sales experience and proven track record of hitting sales goals

As a Director, Account Management Lead at Pacvue, you will lead a team of Account Managers that ... Build and nurture long-term, high-value partnerships that drive both client success and Pacvue ...

$128K - $160K/yr

Partners closely with Product, Engineering, Implementation, Technical Account Management, and Client Success to resolve systemic issues and improve end-to-end client experience * Collaborates across ...

Customer Success Manager

OR · Remote

$70K - $100K/yr

Manage a portfolio of high-value and high-potential customer accounts. * Own renewals and develop ... Conduct regular business reviews and success planning sessions. * Monitor customer health and ...

Experience working in an account management/client success capacity with a SaaS product * High-performance record of sales and retention * Ability to successfully lead in-person meetings/demos with C ...

Own the full customer relationship for a portfolio of enterprise dairy accounts, serving as the ... Ability to travel to client sites as needed, up to 30%. How You Show Up * You are an over ...

As an Account Manager, you'll be the driving force behind making sure our clients don't just renew ... Success in this role will be measured by increasing client retention rates, achieving both your ...

$70K - $80K/yr

Key Responsibilities Account Growth & Hunting * Proactively identify, develop, and close upsell ... Own and manage a book of business with a growth quota or expansion target Customer Success ...

$65K - $85K/yr

ResponsibilitiesReady to Build Lasting Relationships That Drive TPA Client Success? Why This Role Matters Account Managers in TPA environments aren't just relationship coordinators-they're ...

Requirements * 5-8 years of experience in account management, client success, or related roles within data analytics, technology, or consulting environments. * 4 years of experience in healthcare ...

Vice President of Account Management

OR · Remote

$175K - $190K/yr

As VP, Account Management , you will play a critical leadership role in building and scaling ... Foster a culture focused on client success, commercial growth, operational excellence, and ...

OR

$200K/yr

The Manager of Customer Success Management (CSM) will report to the Director of Customer Success ... Support account reviews and leverage segment-level insights to improve outcomes Client Engagement ...

OR · On-site

Position Summary The Director, Client Success, is responsible for managing and growing client ... Must have 7-10 years demonstrated experience in account management in the healthcare technology ...

OR

$92K - $123K/yr

Manager, Customer Success (Strategic East) The Manager of Customer Success (Strategic East) reports ... Ensure CSMs build and maintain strategic success plans for priority accounts, focusing on clear ...

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Showing results 1-20

Client Success Account Manager information

See Oregon salary details

$28K

$71.2K

$118.5K

How much do client success account manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for client success account manager in Oregon is $71,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $85,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Oregon? For Client Success Account Manager jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Client Success Account Manager jobs? Cities in Oregon with the most Client Success Account Manager job openings:
Client Success Partner

Client Success Partner

Upper Crust Food Service

Portland, OR • On-site

Full-time

Posted yesterday


Upper Crust Food Service rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

19th of 67 rated caterers


Job description

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we've remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country.
This position is responsible for communication and coordination between customers, operations and sales, with a focus on improving the customer experience, renewing annual food service agreements, and preserving Upper Crust Food Service reputation as the leader in the Greek House food service industry.
Duties/Responsibilities:
  • Own and drive the Customer Experience process to preserve and enhance customer contracts, relationships, and experience
  • Offer feedback and suggestions on how to enhance the Customer Experience
  • Actively engage with key customer decision-makers to identify customer needs and uncover roadblocks to ensure commitments to customer satisfaction are met (Phone, Zoom, Email, text)
  • Coordinate with other departments, including Sales, Operations, HR and Finance to solve customer concerns.
  • Maintain and report an accurate forecast of renewals within the assigned territory
  • Negotiate and execute renewal contracts that align with customers needs and UCFS financial requirements
  • Identify upsell opportunities to maximize customer growth
  • Work with sales and operations staff to retain at-risk customers
  • Analyze agreements and calculate new billing rates for number or service changes
  • Assist where needed in the coordination of Special Events, Pre Semester Service and Summer Camps
  • Retain and renew annual client contracts, while meeting account retention goals
  • Attend trade shows, conventions and conferences when necessary.

Competencies
  • Communicate proactively, clearly, effectively and professionally, both written and verbal.
  • Build lasting relationships and deliver exceptional customer service
  • Detail-oriented with the ability to multitask and stay focused in a fast-paced work environment
  • Recognize and escalate urgent issues to the appropriate UCFS department.
  • Multitask while maintaining sharp attention to detail
  • Improve business practices through process and procedure
  • Work productively in a remote office setting with minimal oversight on day-to-day operations.
  • Solve problems by thinking critically and utilizing UCFS resources to make the best business decisions possible.

Required Skills/Abilities:
  • Strong analytical and problem solving skills
  • Excellent organizational skills and attention to detail
  • Database management using Customer Relationship Management (CRM) software
  • Excellent interpersonal skills
  • Email, Microsoft Suite, Google Workplace, Zoom, Excel, Calendar
  • Database management

Preferred education and experience
  • College level mathematics and algebra preferred
  • 2 years work experience as an Account Manager or in a Customer Service Role.
  • 2 years of outside sales experience is preferred
  • Food Service experience is a plus in understanding client needs
  • Associate's Degree, with a bachelor's degree preferred

Special demands
  • This position may require phone calls, emails, text messages to the customer and/or UCFS employees during weekends and evenings
  • Occasional Planned Travel (15-25%) is required for customer service touch points and trade show attendance.
  • Speedy, reliable home internet is required

This is a remote position, working full-time, year round.
Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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