With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor ... Issue Management * Serve as the primary point of contact and advocate for designated accounts.
With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor ... Issue Management * Serve as the primary point of contact and advocate for designated accounts.
With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor ... Issue Management * Serve as the primary point of contact and advocate for designated accounts.
With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor ... Issue Management * Serve as the primary point of contact and advocate for designated accounts.
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible ...
Be Seen First
Client Success Manager - Amazon
Portland, OR · Remote
$70K - $95K/yr
Work with account director to develop client-specific Amazon strategies * Stay on the cutting edge ... management firm dedicated to the success of our clients on the Amazon, Walmart.com and Target.com ...
Quick apply
Be Seen First
Client Success Manager - Amazon
Portland, OR · Remote
$70K - $95K/yr
Work with account director to develop client-specific Amazon strategies * Stay on the cutting edge ... management firm dedicated to the success of our clients on the Amazon, Walmart.com and Target.com ...
Account Manager
Vancouver, WA · On-site
ABOUT THIS JOB As an Account Manager, you act as the main point of contact for buyers, ensuring ... Proactive mindset with a focus on account growth, optimization, and client success. Our company ...
Quick apply
Account Manager
Vancouver, WA · On-site
ABOUT THIS JOB As an Account Manager, you act as the main point of contact for buyers, ensuring ... Proactive mindset with a focus on account growth, optimization, and client success. Our company ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Account Manager - Security
Forest Grove, OR · On-site
$76K/yr
Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...
Customer Success is crucial for building strong customer relationships. We're looking for someone ... Manage account documentation, including reports and recommendations. * Handle post-sale account ...
Customer Success is crucial for building strong customer relationships. We're looking for someone ... Manage account documentation, including reports and recommendations. * Handle post-sale account ...
We offer a range of affordable, cloud-based revenue cycle management solutions -from eligibility ... About the Role The Director of Enterprise Client Success is responsible for defining and executing ...
We offer a range of affordable, cloud-based revenue cycle management solutions -from eligibility ... About the Role The Director of Enterprise Client Success is responsible for defining and executing ...
GTM Success Manager III
Vancouver, WA · On-site
$90K - $105K/yr
This CSM will be responsible for all aspects of strategic account partnerships, adoption and ... Manages client expectations effectively * Self-motivated, collaborative and scrappy team player ...
GTM Success Manager III
Vancouver, WA · On-site
$90K - $105K/yr
This CSM will be responsible for all aspects of strategic account partnerships, adoption and ... Manages client expectations effectively * Self-motivated, collaborative and scrappy team player ...
Account Manager
Portland, OR · Hybrid
$68K - $80K/yr
... client experience. About Alera Group Alera Group was founded in 2017 and has grown to become the ... We are passionate about our clients' success in the areas of Employee Benefits, Property and ...
Account Manager
Portland, OR · Hybrid
$68K - $80K/yr
... client experience. About Alera Group Alera Group was founded in 2017 and has grown to become the ... We are passionate about our clients' success in the areas of Employee Benefits, Property and ...
Account Manager
Portland, OR · On-site
$68K - $80K/yr
... client experience. About Alera Group Alera Group was founded in 2017 and has grown to become the ... We are passionate about our clients' success in the areas of Employee Benefits, Property and ...
Account Manager
Portland, OR · On-site
$68K - $80K/yr
... client experience. About Alera Group Alera Group was founded in 2017 and has grown to become the ... We are passionate about our clients' success in the areas of Employee Benefits, Property and ...
Allied Universal Event Services ® is hiring a Client Account Manager. This position is responsible for the day-to-day operations and overseeing events at an assigned account. Account managers also ...
Quick apply
Allied Universal Event Services ® is hiring a Client Account Manager. This position is responsible for the day-to-day operations and overseeing events at an assigned account. Account managers also ...
Business Customer Success Manager
$72K - $128K/yr
You will manage a portfolio of accounts primarily within the Architecture, Engineering, and ... Client Services, serving as thevoice of the customer and ensuring long-term customer health.
Business Customer Success Manager
$72K - $128K/yr
You will manage a portfolio of accounts primarily within the Architecture, Engineering, and ... Client Services, serving as thevoice of the customer and ensuring long-term customer health.
Allied Universal Event Services is hiring a Client Account Manager. This position is responsible for the day-to-day operations and overseeing events at an assigned account. Account managers also ...
Allied Universal Event Services is hiring a Client Account Manager. This position is responsible for the day-to-day operations and overseeing events at an assigned account. Account managers also ...
Allied Universal Event Services ® is hiring a Client Account Manager. This position is responsible for the day-to-day operations and overseeing events at an assigned account. Account managers also ...
Allied Universal Event Services ® is hiring a Client Account Manager. This position is responsible for the day-to-day operations and overseeing events at an assigned account. Account managers also ...
Client Success Account Manager information
See Portland, OR salary details
$31.3K - $38.7K
5% of jobs
$38.7K - $46K
11% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$46K - $53.4K
15% of jobs
$53.4K - $60.8K
14% of jobs
The median wage is $63.6K / yr.
$60.8K - $68.2K
14% of jobs
$68.2K - $75.5K
12% of jobs
$79.7K is the 75th percentile. Wages above this are outliers.
$75.5K - $82.9K
9% of jobs
$82.9K - $90.3K
7% of jobs
$90.3K - $97.7K
6% of jobs
$97.7K - $105K
4% of jobs
$105K - $112.4K
3% of jobs
$31.3K
$69.8K
$112.4K
How much do client success account manager jobs pay per year?
As of Aug 29, 2026, the average yearly pay for client success account manager in Portland, OR is $69,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $83,200.00 per year, depending on experience, location, and employer.
What does a client success account manager do?
A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are the key skills and qualifications needed to thrive as a client success account manager?
To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.
How does a client success account manager typically collaborate with internal teams to address client needs?
As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.
What is the difference between Client Success Account Manager vs Customer Support Specialist?
| Aspect | Client Success Account Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in customer success or account management | Basic technical knowledge, customer service training |
| Work Environment | Proactive engagement, strategic planning, account growth | Reactive support, troubleshooting, issue resolution |
| Employer & Industry Usage | Tech, SaaS, B2B services | Retail, telecom, software |
| Search & Comparison Intent | Understanding account management roles, career paths | Customer issue resolution, technical support roles |
The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.
What are popular job titles related to Client Success Account Manager jobs in Portland, OR?
For Client Success Account Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Portland, OR look for?
The top searched job categories for Client Success Account Manager jobs in Portland, OR are:
- Entry Level Customer Success Manager
- Client Success Manager
- Customer Onboarding Success Manager
- Client Success Associate
- Educational Customer Success Manager
- Ehr Customer Success Manager
- Most In Demand Tech
- Full Time Senior Customer Success Manager
- Director Customer Success Manager
- Freelance Customer Success Manager Remote
What cities near Portland, OR are hiring for Client Success Account Manager jobs?
Cities near Portland, OR with the most Client Success Account Manager job openings:
Customer Success Account Manager - Premier - Portland Metro
Portland, OR • On-site
UPS US
Other
Posted 8 days ago
Job description
Premier Customer Success Supervisor
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.
Key Responsibilities:Issue Management
- Serve as the primary point of contact and advocate for designated accounts.
- Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.
Value Creation / Strategic Engagement
- Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.
- Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.
- Assess the customer's business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.
- Develop and execute tailored success plans, driving adoption and maximizing ROI.
- Create strategies for upselling / cross-selling opportunities to drive account growth.
- Regularly create QBRs/QVPs for customers.
Analytics / Reporting
- Monitor customer mix and performance metrics to support balanced retention efforts.
- Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.
- Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings.
- Demonstrated capability to manage high-value accounts with a customer-centric approach.
- Exceptional problem-solving skills.
- Outstanding communication skills across various platforms.
- 3 to 5 years in customer success, account management, or other customer-facing roles.
- Proven ability to balance proactive customer engagement and process efficiency.
- Growing expertise in medium/large customer relationship management.
- Bachelor's degree in business, marketing, or a related field (preferred).
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.