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Client Success Account Manager Jobs in Portland, OR

Xnurta

Client Success Manager

Portland, OR · Remote

The Client Success Management Team is client-centric and understands customer needs in all that ... support to our Enterprise accounts. * Proactive Support: Providing lead support for client ...

Internetworks

Client Account Manager

Portland, OR · On-site

We've been delivering cutting-edge IT solutions since 1997, and now we're on the hunt for a Client Account Manager (CAM) to join our ranks and play a key role in our clients' success. What's a Client ...

Internetworks

Client Account Manager

Portland, OR · On-site

We've been delivering cutting-edge IT solutions since 1997, and now we're on the hunt for a Client Account Manager (CAM) to join our ranks and play a key role in our clients' success. What's a Client ...

Brandwoven

Be Seen First

Client Success Manager - Amazon

Portland, OR · Remote

$70K - $95K/yr

Work with account director to develop client-specific Amazon strategies * Stay on the cutting edge ... management firm dedicated to the success of our clients on the Amazon, Walmart.com and Target.com ...

Trend Capital Holdings, Inc.

Account Manager

Vancouver, WA · On-site

$90K - $120K/yr

ABOUT THIS JOB As an Account Manager, you act as the main point of contact for buyers, ensuring ... Proactive mindset with a focus on account growth, optimization, and client success. Our company ...

SBM Management

Account Manager

Hillsboro, OR · On-site

$120K - $125K/yr

Account Manager The Account Manager will be responsible for managing sales and maintaining existing ... Establish budgets with the client. * Identify new sales opportunities within existing accounts.

SBM Management

Account Manager

Hillsboro, OR · On-site

$120K - $125K/yr

The Account Manager will be responsible for managing sales and maintaining existing relationships ... Establish budgets with the client. * Identify new sales opportunities within existing accounts.

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Portland, OR

Client Success Account Manager information

See Portland, OR salary details

$31.3K

$69.8K

$112.4K

How much do client success account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success account manager in Portland, OR is $69,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $83,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What job categories do people searching Client Success Account Manager jobs in Portland, OR look for? The top searched job categories for Client Success Account Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Client Success Account Manager jobs? Cities near Portland, OR with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Portland, OR as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $69,798 per year, or $33.6 per hour.

Client Success Manager

Xnurta

Portland, OR • Remote

Full-time

Re-posted 14 days ago

Job description

Who We Are

Xnurta, powered by SparkX, is an AI-powered ad management platform for brands, sellers and agencies, on Amazon and beyond. We deliver exceptional advertising performance through AI-powered ad technology, advanced analytics and expert services that give advertisers unparalleled advantages. Our technology enables both advertisers and our own experts to create customized advertising programs that consistently increase sales, save time in campaign creation and optimization, and deliver consistent campaign performance. By providing advertisers with flexibility and transparency in how they want to utilize the best of AI and human intelligence, we empower them to customize the level of automation and granularity of their advertising strategies.

Our Values

Our core values are the foundation of our culture and the driving force behind our innovative approach to retail media advertising.

• Humble Excellence: Humility is the cornerstone of excellence. We emphasize respect for clients and stakeholders, aiming to educate, serve and foster strong relationships.

• Always Learning Mindset: Continuous adaptation and a growth mindset are crucial to our team, as there’s always more to learn and new ways to innovate.

• Extreme Accountability: Everyone is expected to take full ownership, ensuring communication of any obstacles while delivering results.

• Diverse Thinking: While expertise in Amazon Ads is valued, we also prioritize diversity in experiences, including backgrounds from brand, agency, tech and other industries.

• Customer Obsession: A relentless commitment to understanding and prioritizing our clients' needs, ensuring exceptional service and value at every touchpoint to drive innovation and foster loyalty.

Position Overview

It is your responsibility as the Client Success Manager to ensure that our clients' experiences begin on the right foot, to provide best-in-class support to our clients, and to be the subject matter expert on all things Xnurta. The Client Success Management Team is client-centric and understands customer needs in all that they do. Additionally, you will continuously seek out opportunities to enhance our onboarding processes. You will build and scale workflows and documentation to support client growth. You will work cross-functionally with all internal stakeholders, identify up-sell opportunities, and find creative solutions to reduce churn.

Key Responsibilities

• Client Relationship Management: Maintain strong relationships with key agencies and brands while providing tactical and strategic support to our Enterprise accounts.

• Proactive Support: Providing lead support for client escalations as well as adopting a client-centered approach to solving problems.

• Feedback Loop: Gather client feedback and insights to inform product team of development opportunities and improvements, ensuring their voices are heard.

• Cross-Functional Collaboration: Work closely with sales, product, and support teams to address client needs and enhance the overall client experience.

• Reporting: Ensure clear communication with the Product Team by compiling product reports and systematically documenting errors.

• Performance Tracking: Track client engagement metrics and usage data to identify opportunities for growth and improvement.

• Client Education: Provide expert insight during webinars and sales support as needed while leading the development of training materials.

• Problem Resolution: Address and resolve client inquiries and issues efficiently, ensuring a positive client experience at all times.

Qualifications

• Bachelor’s degree in Business, Communication, or a related field preferred.

• 5+ years of experience in client success, customer service, or a related role.

• Experience with Amazon Ads or general ad tech required.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.

• Experience influencing internal and external stakeholders.

• Experience managing programs across cross functional teams, building processes and coordinating client care.

• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer

• Competitive salary and benefits package.

• A supportive and inclusive work environment.

• Remote work.

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