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Customer Success Manager Remote Jobs in Oregon (NOW HIRING)

-ASG-

Customer Success Manager

OR · Remote

$70K - $100K/yr

Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned ... Location Remote, United States.

Nuvem

Customer Success Manager

OR · Remote

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting ...

RLDatix

Customer Success Manager, Cohort

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

We are targeting a East Coast based Remote hire. About you: * 3+ years of experience as an enterprise customer success manager * Proven track record of managing enterprise accounts, driving adoption ...

Steer

Strategic Customer Success Manager

OR · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Steer

Enterprise Customer Success Manager

OR · Remote

About the Role As an Enterprise Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

GHX

Customer Success Manager, III

OR · Remote

The Customer Success Manager III will be responsible for leading the development and successful execution of customer specific account plans with a subset of GHXs customers. The CSM III will own ...

6sense

Principal Customer Success Manager - Strategic

OR · Remote

$126K - $185K/yr

As a Principal Customer Success Manager - Strategic, you will: * Execute, and maintain strategic ... remote Notice of Collection and Use of Personal Information for California Residents: California ...

Tines

Lead Customer Success Manager - West

OR · Remote

$190K - $220K/yr

This is a remote position that must be based in PST or MST. Role Overview As a Lead Customer Success Manager , you will own the post-sales strategic relationship, retention, and value realization ...

Tines

Customer Success Manager II - West

OR · Remote

$125K/yr

This is a remote position that must be based in PST or MST. The Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more ...

Posit

Manager, Customer Success

OR · On-site +1

Posit is looking for a thoughtful and strategic Manager, Customer Success to help scale our growing ... Prior work in a fully remote, distributed team environment What You'll Accomplish Within 3 months ...

Steer

Manager of Customer Success

OR · On-site +1

About the Role As the Manager of Customer Success, you will lead our team of 10 Customer Success ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Oregon

Customer Success Manager Remote information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do customer success manager remote jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success manager remote in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are the most commonly searched types of Customer Success Remote jobs in Oregon? The most popular types of Customer Success Remote jobs in Oregon are:
What are popular job titles related to Customer Success Manager Remote jobs in Oregon? For Customer Success Manager Remote jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Oregon look for? The top searched job categories for Customer Success Manager Remote jobs in Oregon are:
What cities in Oregon are hiring for Customer Success Manager Remote jobs? Cities in Oregon with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Oregon as of August 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

Customer Success Manager

-ASG-

OR • Remote

$70K - $100K/yr

Full-time

Posted 24 days ago

Job description

COMPANY DESCRIPTION

Visual Matrix is building the hospitality technology platform of choice. We help hotels maximize revenue, improve operations, and deliver exceptional guest experiences through innovative hospitality technology.
Our culture is customer-centric, collaborative, entrepreneurial, and built on a builder mindset. We move quickly, solve problems together, and empower our people to make an impact.

JOB DESCRIPTION

Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and expansion opportunities while serving as a trusted advisor to your customers. You'll proactively manage customer health, partner cross-functionally with Sales, Product, Engineering, Support, and Implementation, and help customers realize measurable business value from the Visual Matrix platform.

You're Excited About This Opportunity Because You Will:
  • Manage a portfolio of high-value and high-potential customer accounts.
  • Own renewals and develop proactive renewal strategies.
  • Identify and drive expansion opportunities across your assigned accounts.
  • Conduct regular business reviews and success planning sessions.
  • Monitor customer health and proactively mitigate churn risk.
  • Partner with Product, Support, Sales, and Implementation to deliver an exceptional customer experience.
  • Maintain accurate customer data and account plans using CRM and customer success tools.
  • Use AI and analytics to identify trends, prioritize work, and improve customer outcomes.
We're Excited About You Because:
  • 3+ years of Customer Success, Account Management, or related B2B SaaS customer-facing experience.
  • Experience managing renewals and executive customer relationships.
  • Strong communication, presentation, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Hospitality technology, PMS, or hotel software experience is a plus.
  • Comfortable using AI to improve productivity and decision making.
  • Thrive in fast-paced, entrepreneurial environments.
Compensation and Benefits

Base Salary Range: $70,000- $100,000, part of a competitive total rewards package including an annual bonus, employer-paid benefits, L&D stipend and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Location

Remote, United States.

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