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Customer Success Manager Remote Jobs in Oregon (NOW HIRING)

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Director of Customer Success

OR · On-site +1

$145K - $165K/yr

Recruit, coach, and develop a high-performing team of Customer Success Managers. * Own GRR, NRR ... Location Remote, United States.

Versaterm

Director, Customer Success

OR · On-site +1

Operationalize a hub-and-spoke model, where Customer Success Managers own relationships and provide general project knowledge and engage specialists for additional targeted support. * Ensure role ...

Ylopo

Strategic Client Success Manager

OR · On-site +1

$70K - $80K/yr

Serve as a trusted advisor to a portfolio of key customers by listening to them, understanding ... This role is currently fully remote. Some small amount of long-distance travel may be required for ...

Cresta

AI Success Manager

OR · On-site +1

As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities ... Show up prepared (on-site or remote) with clear recommendations and practical solutions. Balance ...

Prove

Partner Success Manager

OR · On-site +1

$120K - $135K/yr

Manager, Customer Success - Partners FLSA Status: Exempt Location: US, remote The Partner Success Manager oversees partner retention and enablement by acting as a partner advocate within the ...

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

Undergraduate degree or relevant experience * 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad ...

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Customer Success Manager Remote information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do customer success manager remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success manager remote in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs

What are the most commonly searched types of Customer Success Remote jobs in Oregon?

The most popular types of Customer Success Remote jobs in Oregon are:

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For Customer Success Manager Remote jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote jobs in Oregon look for?

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Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

Senior Customer Success Manager, Enterprise - West

Chainguard

OR • On-site, Remote

$160K/yr

Full-time

Re-posted 20 days ago

Job description

 

The role, in a nutshell:

As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Enterprise customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are their day-to-day contact, building relationships with customers and driving outcomes, adoption, and delivering time-to-value.

What you'll do:

  • Success Planning & Value: Drive business success planning by partnering with customers, pre-sales, and post-sales teams to align on requirements, goals, and challenges. Provide thought leadership on change management for large, scaled rollouts. Support the full Business Value Realization cycle to ensure customers can demonstrate and prove value internally.
  • Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.  This means being a team player and having strong collaboration skills - this role must align with many different internal teams, influence them to act toward customer needs.
  • Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.
  • Product Expertise: Develop hands-on technical knowledge of Chainguard and stay up-to-date with industry trends, new features, and best practices so you can help customers optimize their use of Chainguard.
  • Training & Education: Collaborate with customers and our Edu team to ensure customers are educated on product features, best practices, and security principles.
  • Account Management: Develop relationships with multiple levels of customer stakeholders from technicians to CISOs. Work closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks.

What we're looking for:

  • 5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams - Customer Success, Professional Services, Technical Account Management or a combination of those plus Sales, Solutions Engineering, or Technical Support.
  • Relevant domain knowledge of one or more of the following: Supply Chain Security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance requirements, vulnerability management, software development lifecycle.
  • This is a strategic and proactive role, our expectation is that this person will take full ownership of their customer portfolio and act with a high level of autonomy.  This includes making key decisions to drive effective customer outcomes; deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict, and advocating to internal teams including sales, product, engineering, etc.
  • An entrepreneurial mindset - you will be often build entirely new process or practices to ensure we best serve customers.
  • Demonstrates a strong commitment to continuous personal and professional development, actively seeking opportunities to enhance skills, expand knowledge, and advance within their career and field.
  • Driven, high emotional intelligence, and strong priority management skills

Strongly Preferred:

  • Previous early-stage startup experience
  • Passion for technology & cybersecurity
  • Relevant hands-on technical experience, in one or more of the following domains: cloud computing environments (AWS, GCP, Azure), containers, Linux, Supply Chain Security, DevSecOps, AppSec, security, security infrastructure, regulatory compliance requirements, vulnerability management, software development lifecycle

Compensation: up to $160,000 base salary + bonus

If your experience is close but doesn't fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences.

Apply