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Graduate Customer Success Manager Jobs in Oregon

Franklin Electric

Customer Success Manager

Canby, OR · On-site

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Undergraduate & graduate tuition reimbursement * Professional development assistance * Health ...

NICE

Customer Success Manager

OR · On-site +1

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...

Lone Wolf Technologies

Customer Success Manager

OR · On-site +1

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...

Nuvem

Customer Success Manager

OR · On-site +1

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...

Elite Technology

Customer Success Manager

OR · On-site +1

$112K - $125K/yr

Position Overview The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level ...

New

Billtrust US Careers

Customer Success Manager

OR · On-site +1

The Customer Success Manager is a critical role responsible for engaging a portfolio of strategic customers and building each relationship into a mutually beneficial, long-term partnership. You will ...

Cleo

Customer Success Manager

Salem, OR · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Typeform

Customer Success Manager

OR · On-site +1

About the Role As a Customer Success Manager, you will be primarily responsible for partnering with Typeform's Enterprise customers to help them achieve their business goals. You'll work with new ...

InvoiceCloud

Customer Success Manager

OR · On-site +1

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...

Lifted

Customer Success Manager

OR · On-site +1

We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them achieve their Talent and Workforce goals using the Lifted platform. This role is ideal for a ...

Apiiro

Customer Success Manager

OR · On-site +1

What You're About * 5+ years in Customer Success, Account Management, or Technical Account Management - ideally in Application security or DevSecOps. * Strong familiarity with the SDLC and developer ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

Clari + Salesloft

Senior Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

Clari + Salesloft

Sr. Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

Symbotic

Customer Success Manager

OR · On-site +1

This role is part ofSymbotic'sCustomer Operations Success organization, which ensures our systems deliver real, sustained performance in live customer environments. Working at the intersection of ...

SHI GmbH

Customer Success Manager - VMware

Salem, OR · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

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Graduate Customer Success Manager information

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What are popular job titles related to Graduate Customer Success Manager jobs in Oregon?

For Graduate Customer Success Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Graduate Customer Success Manager jobs in Oregon look for?

The top searched job categories for Graduate Customer Success Manager jobs in Oregon are:

What cities in Oregon are hiring for Graduate Customer Success Manager jobs?

Cities in Oregon with the most Graduate Customer Success Manager job openings:

Graduate Customer Success Manager jobs near you
Infographic showing various Graduate Customer Success Manager job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Manager

Tualatin, OR • On-site

Franklin Electric
See more jobs at Franklin Electricexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Customer Success Manager
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Tualatin
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
  • Develop and champion the mission, vision and strategy of Customer Success and therein support the team to create and achieve key objectives, action plans, and timetables
  • Identify, measure and monitor key performance indicators against strategic goals, trends and best practices
  • Perform as a chief VOC officer, aligning customer expectation to internal business best practices
  • Lead, coach and further develop Customer Success talent
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
  • Requires 5+ years of related professional experience.
  • Demands a Bachelor's degree in business or related fields.
  • Requires managing the entire employee lifecycle and team performance.
  • Demands advanced communication skills for internal and external groups.
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

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