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Graduate Customer Success Manager Jobs in Oregon

RLDatix

Customer Success Manager, Cohort

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Apiiro

OR · On-site

What You're About * 5+ years in Customer Success, Account Management, or Technical Account Management - ideally in Application security or DevSecOps. * Strong familiarity with the SDLC and developer ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

Internova Travel Group

Customer Success Manager

Responsibilities Altour has an exciting opportunity for an experienced, client focused Customer Success Manager to manage travel clients and increase adoption of our OBT, Altour One! The ideal ...

Clari + Salesloft

Sr. Customer Success Manager

OR · Remote

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

iCIMS

Customer Success Manager

Salem, OR · On-site

$70K - $80K/yr

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

Symbotic

OR

This role is part ofSymbotic'sCustomer Operations Success organization, which ensures our systems deliver real, sustained performance in live customer environments. Working at the intersection of ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

As a Growth Customer Success Manager, you will ensure seamless customer experiences across all stages of the customer journey. You'll bring strong customer relationships, maximize satisfaction, and ...

GHX

Customer Success Manager, III

OR · Remote

The Customer Success Manager III will be responsible for leading the development and successful execution of customer specific account plans with a subset of GHXs customers. The CSM III will own ...

SHI GmbH

Customer Success Manager - VMware

Salem, OR · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

Five9

OR · On-site

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

Numerator

$80K - $100K/yr

The salary range for this job is $80,000 - $100,000/year + Bonus As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused ...

Numerator

$80K - $100K/yr

The salary range for this job is $80,000 - $100,000/year + Bonus As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused ...

Steer

Strategic Customer Success Manager

OR · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high ...

Autodesk

OR · On-site

$75K - $135K/yr

Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...

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All JobsGraduate Customer Success JobsGraduate Customer Success Manager JobsGraduate Customer Success Manager Jobs in Oregon

Graduate Customer Success Manager information

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

How to become a graduate customer success manager with no experience?

To become a graduate customer success manager with no experience, focus on developing strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and pursue relevant certifications such as Customer Success Manager (CSM). Internships or entry-level roles in customer service or support can also provide valuable experience and understanding of client needs.

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What are popular job titles related to Graduate Customer Success Manager jobs in Oregon? For Graduate Customer Success Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Graduate Customer Success Manager jobs in Oregon look for? The top searched job categories for Graduate Customer Success Manager jobs in Oregon are:
What cities in Oregon are hiring for Graduate Customer Success Manager jobs? Cities in Oregon with the most Graduate Customer Success Manager job openings:
Graduate Customer Success Manager jobs near you
Infographic showing various Graduate Customer Success Manager job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Success Manager, Cohort

RLDatix

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 hours ago

Job description

Customer Success Manager, Cohort  

US – Remote 

 

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. 
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. 
 

We’re searching for a Customer Success Manager to join our team team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions. The Customer Success Manager will will actively participate in onboarding new clients, tracking and managing account health and sentiment, and ensuring and growing successful usage of RLDatix’s solutions through usage strategies to drive customer satisfaction, adoption, and retention. 

This is an exciting time to join RLDatix as we are building the CS function. We're looking for individuals who like the challenge of building and transforming. The day one focus for this role will be working alongside the Relationship Management team to learn renewals and support the transition to the CS team. Since the CS Team is still building, reporting lines may roll up to Relationship Management in the interim, as we are also actively recruiting for the leader of the Customer Success team. 

How You’ll Spend Your Time 

  • Build and maintain trusted, long-term customer relationships, earning respect and trust on behalf of RLDatix  

  • Develop and manage success plans using objective data, in collaboration with the account team. 

  • Measure and analyze CSAT (Customer Satisfaction) by solution to identify trends and determine any necessary corrective actions. 

  • Proactively manage customer communications, tailoring information to customer-specific needs and aligning it with their mission and desired outcomes. 

  • Drive adoption by sharing relevant usage data, share ‘best practice’ goals, promote upcoming webinars and thought leadership events on products and solutions. 

  • Ensure a seamless renewal process by monitoring and managing client health, satisfaction, escalations, and sentiment. 

 

What Kind of Things We’re Most Interested in You Having 

  • 3+ years of experience in a Customer Success role within a Healthcare SaaS company 

  • Proven success in managing customer engagement, optimizing usage and outcomes, and achieving significant improvements in customer satisfaction metrics, sentiment, and/or NPS. 

  • In-depth knowledge on how to leverage data to drive customer insights and business decisions.  

  • Sincere interest in building long-term relationships with customers 

  • A knack for working collaboratively within a fast-paced, evolving team 

 

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. 

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws. 

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com. 

 

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