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Client Success Advocate Jobs in Oregon (NOW HIRING)

Autodesk

Customer Success Manager, Forma

OR · On-site +1

$68K - $122K/yr

Develop a trusted advisor relationship with your customers and serve as an advocate for customer ... Experience in Customer Success, Account Management or a client-facing role * You will be fully ...

Pattern Data

Account Executive

OR · On-site +1

$80K - $112K/yr

Collaborate cross-functionally with Product, Client Success, and Engineering to advocate for client needs, shape feature development, and deliver customized solutions that maximize product adoption ...

Epicor

Consulting Services Portfolio Manager

OR · On-site +1

Provide proactive customer advocacy and guidance * Ensure the client is maximizing their investment ... Demonstrated success managing billable programs with strong utilization and profitability ...

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$48

How much do client success advocate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client success advocate in Oregon is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.74 per hour, depending on experience, location, and employer.

What is a client success advocate?

A Client Success Advocate is a professional who acts as the primary point of contact between a company and its clients after a sale is completed. Their main responsibility is to ensure that clients are satisfied with the company's products or services, address any concerns, and help clients achieve their desired outcomes. They work proactively to build strong relationships, provide support, and identify opportunities for clients to maximize value. Client Success Advocates often collaborate with other teams, such as sales and product development, to relay client feedback and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a client success advocate, and why are they important?

To thrive as a Client Success Advocate, you need customer service expertise, problem-solving abilities, and a background in account management, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in communication tools and ticketing systems, is typically required. Outstanding interpersonal skills, empathy, and proactive communication help build trust and foster long-term client relationships. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall growth of the business.

What are the most common challenges faced by client success advocates, and how can they be addressed?

Client Success Advocates often encounter challenges such as managing diverse client expectations, handling escalations, and ensuring timely resolution of issues. Successfully addressing these challenges requires strong communication skills, proactive problem-solving, and effective prioritization of tasks. Building trust with clients through regular check-ins and collaborating closely with internal teams (like sales and product support) helps maintain positive relationships and ensures clients receive the best possible service.

What are popular job titles related to Client Success Advocate jobs in Oregon?

For Client Success Advocate jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Client Success Advocate jobs in Oregon look for?

The top searched job categories for Client Success Advocate jobs in Oregon are:

What cities in Oregon are hiring for Client Success Advocate jobs?

Cities in Oregon with the most Client Success Advocate job openings:

Client Success Advocate jobs near you
Infographic showing various Client Success Advocate job openings in Oregon as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $52,658 per year, or $25.3 per hour.

Customer Success Account Manager - Signature - Eugene, OR

United Parcel Service (UPS)

Roseburg, OR • On-site

Full-time

Posted yesterday

New

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,357 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Eugene, Roseburg, and Grant Pass, OR.

Summary

The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management

  • Serve as the primary point of contact and advocate for designated accounts.

  • Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.

Value Creation / Strategic Engagement

  • Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.

  • Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.

  • Assess the customer's business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.

  • Develop and execute tailored success plans, driving adoption and maximizing ROI.

  • Create strategies for upselling / cross-selling opportunities to drive account growth.

  • Regularly create QBRs/QVPs for customers.

Analytics / Reporting

  • Monitor customer mix and performance metrics to support balanced retention efforts.

  • Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.

  • Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings.

Qualifications:

  • Demonstrated capability to manage high-value accounts with a customer-centric approach.

  • Exceptional problem-solving skills.

  • Outstanding communication skills across various platforms.

  • 3 to 5 years in customer success, account management, or other customer-facing roles.

  • Proven ability to balance proactive customer engagement and process efficiency.

  • Growing expertise in medium/large customer relationship management.

  • Bachelor's degree in business, marketing, or a related field (preferred).

The internal job posting will close 11:59pmEST 9/10/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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