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Customer Success Manager Edtech Jobs in Oregon (NOW HIRING)

Numerator

Sr. Customer Success Manager

$80K - $100K/yr

The salary range for this job is $80,000 - $100,000/year + Bonus As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused ...

Donorbox

Enterprise Customer Success Manager

OR · On-site +1

The Role As an Enterprise Customer Success Manager (eCSM) you will be pivotal in managing and nurturing relationships with our strategic accounts, specifically our Tier 1 clients. You will ...

New

EDB

Principal Customer Success Manager

Salem, OR · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

CoLab Software

OR · On-site

About the role As a Strategic Customer Success Manager , you will serve as a trusted advisor to our most complex, global enterprise customers. You will lead the post-sale customer journey, driving ...

Sonatype

Senior Customer Success Manager

OR · On-site +1

As a Customer Success Manager, you will engage a portfolio of customers through a scaled engagement model, using structured lifecycle motions and data signals to prioritize the right outreach at the ...

CARET

Enterprise Customer Success Manager

$90K - $100K/yr

Success in this role requires strong executive presence, consultative account management skills, and the ability to navigate complex customer environments with multiple stakeholders and competing ...

NetBrain

Customer Success Manager - Boston

OR · On-site +1

$110K - $135K/yr

What We Need NetBrain is looking for a Customer Success Manager (CSM) located in the Boston, MA area to own the full lifecycle of our customer relationships - from onboarding through adoption ...

Fuze Health

Customer Success Manager - FuzeRx

OR · On-site +1

$108K - $135K/yr

The Customer Success Manager role is responsible for ensuring customer satisfaction and retention. You will work cross-functionally to optimize account performance, maximize product/services adoption ...

Parachute Health

OR · On-site

About the Role As an Enterprise Customer Success Manager, you will own the post-sale relationship for a focused portfolio of high-value, high-complexity customers. These are large-scale DME/HME ...

Smarsh

Customer Success Manager - Mid Market

Portland, OR · On-site

$70K - $75K/yr

Smarsh is seeking a Customer Success Manager to be part of the growing Smarsh Customer Success Team. In this role you will be responsible for managing the needs of Small Business clients, resolving ...

Lively

Technical Customer Success Manager

OR · On-site +1

About the Role Lively has an amazing Customer Success Team that has continued to grow and expand ... Write and manage technical documentation for internal teams and external customers. Skills ...

Tines

Lead Customer Success Manager - West

OR · On-site +1

$190K - $220K/yr

Role Overview As a Lead Customer Success Manager , you will own the post-sales strategic relationship, retention, and value realization across our highest-stakes enterprise accounts. You are a self ...

Tines

Customer Success Manager II - West

OR · On-site +1

$125K/yr

The Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they see. Your role ...

Chainguard

Customer Success Manager, Enterprise - East

OR · On-site +1

$130K/yr

As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Commercial customers. You will be responsible for taking lead on customer engagements across ...

Chainguard

Senior Customer Success Manager - Federal

OR · On-site +1

$160K/yr

As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Federal customers. You will be responsible for taking lead on customer engagements across ...

Securly

Director of Customer Success Operations

OR · On-site +1

The Role Securly is looking for a Director, Customer Success Operations to lead the systems ... manage multiple cross-functional initiatives at once * Experience in K-12, EdTech, or education ...

NetBrain

Customer Success Manager - Austin, TX

OR · On-site +1

$110K - $135K/yr

What We Need NetBrain is looking for a Customer Success Manager (CSM) in central Texas to own the full lifecycle of our customer relationships - from onboarding through adoption, expansion, and ...

Posit

Manager, Customer Success

OR · On-site +1

Posit is looking for a thoughtful and strategic Manager, Customer Success to help scale our growing post-sales organization. This is a high-impact role-perfect for a leader who thrives in cross ...

Motive

OR · On-site

Strategic Accounts Customer Success Manager About the Role: As a Strategic Accounts Customer Success Manager, you will be the face of Motive for our largest customers. You will be responsible for ...

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Customer Success Manager Edtech information

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Oregon?

For Customer Success Manager Edtech jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Oregon look for?

The top searched job categories for Customer Success Manager Edtech jobs in Oregon are:

What cities in Oregon are hiring for Customer Success Manager Edtech jobs?

Cities in Oregon with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Sr. Customer Success Manager

Numerator

Remote

$80K - $100K/yr

Full-time

Re-posted 22 days ago

Job description

The salary range for this job is $80,000 - $100,000/year + Bonus 

As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused portfolio of enterprise clients. You will partner with senior stakeholders and day-to-day users across Sales, Marketing, Merchandising, Category Management, Brand, Shopper Insights, Consumer Insights, and Analytics to deeply understand business objectives, identify strategic use cases, and connect Numerator’s data and solutions to measurable outcomes.

You will be expected to move beyond tactical account support and operate as a trusted advisor and business partner. This includes leading strategic customer conversations, identifying risk and opportunity patterns across accounts, developing customer success plans, surfacing impact stories, and proactively recommending ways clients can further integrate Numerator data into their workflows and decision-making processes.

You will also partner closely with Sales, Onboarding, Education, Support, Operations, Product, and other internal teams to deliver a seamless enterprise customer experience. In partnership with Sales, you will contribute to account planning, support renewals, identify white-space opportunities, and help expand Numerator’s footprint across teams, business units, and use cases.

What You’ll Do

  • Serve as a trusted advisor to enterprise customers, helping them achieve strategic goals and maximize value from Numerator.

  • Build deep customer relationships and develop a strong understanding of their business, priorities, and opportunities.

  • Lead executive business reviews and strategic conversations that drive adoption, engagement, and measurable outcomes.

  • Proactively monitor customer health, identify risks and opportunities, and develop plans that support long-term success and retention.

  • Demonstrate and communicate customer impact through success stories, ROI, and strategic recommendations that deepen value.

  • Partner cross-functionally with Sales, Product, Support, and other teams to deliver an exceptional customer experience and drive growth.

  • Act as the voice of the customer, sharing insights, best practices, and feedback to influence strategy and improve the customer journey.

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