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Customer Success Associate Jobs in Oregon (NOW HIRING)

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Customer Success Manager

OR · On-site +1

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Customer Success Manager

Canby, OR · On-site

$80 - $100/hr

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

The Customer Success Manager is a critical role responsible for engaging a portfolio of strategic customers and building each relationship into a mutually beneficial, long-term partnership. You will ...

As a Customer Success Manager II (CSM II) at Cordance, you will manage a portfolio of mid to large-sized customers, serving as the primary partner responsible for renewal, expansion, and price ...

Manager, Customer Success

Lake Oswego, OR · On-site +1

$89K - $123K/yr

Transform Customer Success as Manager, Customer Success AECO Americas Are you a strategic leader passionate about empowering teams and driving customer growth? Join Trimble to lead a dedicated team ...

New

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Customer Success Specialist The Opportunity: ACA is currently looking for a Customer Success Specialist who will provide expertise and guidance to our ACA ComplianceAlpha clients, ensuring the ...

About the Team The Customer Success Team is focused on helping Enterprise customers explore what's possible with Typeform. We work with our Enterprise customers throughout their lifecycle to ensure ...

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...

We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them achieve their Talent and Workforce goals using the Lifted platform. This role is ideal for a ...

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Showing results 1-20

Customer Success Associate information

See Oregon salary details

$19.6K

$56K

$98.3K

How much do customer success associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer success associate in Oregon is $56,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Customer Success jobs in Oregon?

The most popular types of Customer Success jobs in Oregon are:

What are popular job titles related to Customer Success Associate jobs in Oregon?

For Customer Success Associate jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Customer Success Associate jobs?

Cities in Oregon with the most Customer Success Associate job openings:

Infographic showing various Customer Success Associate job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,027 per year, or $26.9 per hour.

Associate Customer Success Manager

OR • On-site, Remote

Five9
Software Development • 1 - 5K employees

Full-time

Re-posted 26 days ago


Job description

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner.

Key Responsibilities:

  • Being the trusted partner for the customer on use-case and product functionality
  • Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer
  • Apply an understanding of Five9s products, services, and support processes
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Assist with high severity requests or issue escalations as needed

Key Qualifications:

  • Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
  • Ability to discuss, understand, and work within complex project and processes
  • Proven ability to manage multiple projects at a time while paying strict attention to details
  • Excellent listening, verbal and written communication skills
  • Must be self-directed and self-motivated
  • BA/BS degree or higher