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Customer Success Associate Jobs in Oregon (NOW HIRING)

Clayton Homes

Customer Success Manager

Hermiston, OR · On-site

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building ... Associates (2 year) degree with a preference for business, sales, economics, marketing, math or ...

Ping Identity

OR

$131K - $150K/yr

Developing and delivering "success plans" that identify technical stakeholders, milestones, metrics, and risks for key customers. * Leading technically complex customer issues from start to finish ...

Ping Identity

OR

$131K - $150K/yr

Developing and delivering "success plans" that identify technical stakeholders, milestones, metrics, and risks for key customers. * Leading technically complex customer issues from start to finish ...

Numerator

$66K - $87K/yr

The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...

Numerator

$66K - $87K/yr

The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...

Granicus

Customer Success Consultant

C. or Remote in the US or Canada The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

Tebra

OR · On-site

About the Role The Director of Customer Success Operations will serve as a strategic partner to the Chief Customer Officer, driving operational excellence across the Customer Success, Support ...

Five9

OR

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Enterprise CSM, will be assigned to larger customers who typically have a broader portfolio ...

Jumio

OR · On-site

$146K - $160K/yr

As a Senior Customer Success Manager, you will own a portfolio of enterprise and mid-market customers across North America, ensuring they realize measurable value from Jumio's identity verification ...

Everseen

Customer Success Manager

Portland, OR · On-site

The Role The Customer Success Manager role is pivotal in building and nurturing long-term partnerships with our retail clients. You will serve as the primary voice for value assurance, retail best ...

Sprinklr

OR · On-site

This role leads Customer Success Managers to drive adoption, value realization, retention, and long-term customer outcomes across the Sprinklr platform. Operating at the intersection of customer ...

RLDatix

Customer Success Manager, Cohort

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our ...

Pigment

$110K - $145K/yr

As Pigment scales, Customer Success plays a critical role in revenue protection, customer value realization, adoption, and expansion. This role will help turn our CS strategy into practical ...

Autodesk

Business Customer Success Manager

Portland, OR · On-site

$72K - $128K/yr

Job Requisition ID # 26WD99167 Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk'sBusiness Plan customers. This ...

NICE

OR · On-site

The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and guided through their journey with implementing Cognigy's products and to ensure their expected ...

NICE

Technical Customer Success Manager

OR · Remote

We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role ...

Ever.Ag

Enterprise Customer Success Manager

OR · Remote

Enterprise Customer Success Manager, Dairy Ever.Ag | Remote (US, excluding California, Hawaii, and Alaska) | Full Time | 30% Travel About the Role Ever.Ag is looking for an Enterprise Customer ...

WorkTango

Our Senior Manager, Customer Success is a critical hire who will be responsible for executing WorkTango's customer engagement and program management vision within our Mid-Market and Enterprise CSM ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Oregon

Customer Success Associate information

See Oregon salary details

$19.6K

$56K

$98.3K

How much do customer success associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer success associate in Oregon is $56,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Oregon? The most popular types of Customer Success jobs in Oregon are:
What are popular job titles related to Customer Success Associate jobs in Oregon? For Customer Success Associate jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Oregon look for? The top searched job categories for Customer Success Associate jobs in Oregon are:
What cities in Oregon are hiring for Customer Success Associate jobs? Cities in Oregon with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,027 per year, or $26.9 per hour.
Customer Success Manager

Customer Success Manager

Clayton Homes

Hermiston, OR • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Clayton Homes rating

6.7

Company rating: 6.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

59th of 79 rated construction

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to provide value-added services, which supports sustainable growth and brand loyalty. It's a role that combines traditional sales and market growth practices and aligns them with world class customer experience through training and teaching our customers to improve the collective business. By championing company initiatives, CSM will work to create efficiencies in product and inventory management, technology, product quality, and sales management to continuously increase the value we provide our customers and ensure an overall world class customer experience.
Duties / Responsibilities:
  • Responsible for creating market and product strategy by studying the various markets, market share potentials, and market growth potentials in assigned territories.
  • Execute sales and sales growth in assigned markets to supply the home building facility with budgeted production run rate.
  • Develop an empirical understanding of our target audiences - their attitudes, behaviors, needs, and opportunities for engagement.
  • Manage and maintain knowledge of products and merchandising, inventory management, and promotions, making positive adjustments when needed.
  • Elevate housing and perceptions of the industry and brand through customer focus.
  • Oversee successful and efficient implementation of training in technology, social media, service and parts processes, consumer insights, and other forms of marketing as needed.
  • Continuously prospect new avenues to build market share while keeping a keen focus on providing exceptional customer service to create brand loyalty and build referrals.
  • Maintain the vision of continuous coaching and sharing ideas to retail partners and home building facilities to ensure optimal growth for all locations.
  • Organize sales responsibilities to maximize clarity, efficiency, and productivity to meet established goals.
  • Identify opportunities for improving business processes to increase brand loyalty and drive customer referrals.
  • Proactively face challenges while being committed to providing customers with excellent services and products.
  • Create engagement and awareness to positively influence NPS and customer referrals.
  • Train retail partners on social and digital media best practices to ensure brand exposure in ways most applicable to the customer.
  • Conduct visits to retail partners for hands-on training and product updates.
  • Stay up to date on trends within the industry through frequent competitive analysis.
  • Support Production Team by taking ownership of order accuracy to minimize or eliminate change orders, special requests, and schedule changes.
  • Position requires travel up to 50% within assigned sales region
  • Other duties as assigned.

Qualifications:
  • Associates (2 year) degree with a preference for business, sales, economics, marketing, math or similar majors that require data-based decision making preferred. Bachelor's (4 year) degree a plus.
  • 3+ years of work experience preferred in the areas of Sales, Marketing Research, Market Intelligence, or Consulting.
  • Must have great communication skills, written and verbal.
  • Must continuously use the highest level of personal integrity and business ethics. Faithfully execute all applicable regulations of local, state and federal authorities.
  • Great attention to detail, organizational, and analytical skills.
  • Ability to work independently or in a team environment.
  • Motivated and self-starter.
  • Willing to learn, hard-working, determined, and assertive.
  • Microsoft Office skills (Excel, Word, PowerPoint).

KEY VALUES REQUIRED:
  • Ideal Team Player - Humble, Honest & Smart
  • Trustworthy - Have good sense of judgment and decision making, honesty in all situations, and capable of handling and maintaining highly confidential information.
  • Continuous willingness to learn, grow, and gain understanding as a leader in our organization

Physical Requirements:
  • Must be able to lift and carry up to 50 lbs.
  • Work may require stooping, bending, crouching, crawling, pushing, and / or pulling
  • Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
  • Work environment is not temperature controlled and may result in exposure to extreme temperatures.
  • Work in an environment with airborne & aerosol particles such as dust, dirt, drywall and/or paint.
  • Work primarily involves sitting / standing, up to 4 hours at a time.

Job Reports To: Brand Experience Manager
Job Status: Full Time/Salary & Commission
Department: Sales
Mobility Profile: On Location/50% Travel
Job Profile: JP00974 - Intermediate Sales Professional
Total Compensation: DOQ
Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00018
Clayton Manufacturing

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