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Customer Success Associate Jobs in Bend, OR (NOW HIRING)

RBC

Client Associate

Bend, OR · On-site

$38K - $60K/yr

Take initiative to handle account inquiries and customer needs and escalate to financial advisors ... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ...

New

Home Depot

Customer Service/Sales

Bend, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Redmond, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Bend, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Redmond, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Ross Stores

Retail Associate

Bend, OR · On-site

$16.25 - $18.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Bend, OR · On-site

$16.25 - $18.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Bend, OR · On-site

$16 - $18.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Redmond, OR

$16.25 - $18.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Bend, OR · On-site

$16.75 - $19.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Bend, OR

Customer Success Associate information

See Bend, OR salary details

$19.5K

$55.9K

$98.1K

How much do customer success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success associate in Bend, OR is $55,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Bend, OR?

The most popular types of Customer Success jobs in Bend, OR are:

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For Customer Success Associate jobs in Bend, OR, the most frequently searched job titles are:

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The top searched job categories for Customer Success Associate jobs in Bend, OR are:

What cities near Bend, OR are hiring for Customer Success Associate jobs?

Cities near Bend, OR with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Bend, OR as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $55,905 per year, or $26.9 per hour.

Customer Success Account Manager- Signature - Bend, OR

United Parcel Service (UPS)

Bend, OR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Serve as the primary point of contact and advocate for designated accounts.

  • Coordinate with internal teams to deliver supply chain solutions and resolve critical issues.

  • Proactively engage with customers to identify risks, conduct business reviews, and develop success plans to enhance customer satisfaction and drive account growth.

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,361 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Bend, Redmond, Prineville and Sisters, OR

Summary

The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management

  • Serve as the primary point of contact and advocate for designated accounts.

  • Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.

Value Creation / Strategic Engagement

  • Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.

  • Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.

  • Assess the customer's business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.

  • Develop and execute tailored success plans, driving adoption and maximizing ROI.

  • Create strategies for upselling / cross-selling opportunities to drive account growth.

  • Regularly create QBRs/QVPs for customers.

Analytics / Reporting

  • Monitor customer mix and performance metrics to support balanced retention efforts.

  • Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.

  • Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings.

Qualifications:

  • Demonstrated capability to manage high-value accounts with a customer-centric approach.

  • Exceptional problem-solving skills.

  • Outstanding communication skills across various platforms.

  • 3 to 5 years in customer success, account management, or other customer-facing roles.

  • Proven ability to balance proactive customer engagement and process efficiency.

  • Growing expertise in medium/large customer relationship management.

  • Bachelor's degree in business, marketing, or a related field (preferred).

The internal job posting will close 11:59pmEST 8/31/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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