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Customer Success Manager Jobs in Bend, OR (NOW HIRING)

Capstone

Customer Success Representative (CSR)

Bend, OR · On-site

$22 - $27/hr

The Job The Client Success Representative (CSR) owns the client relationship for document ... Greet walk-in clients and manage in-person document drop-off and pickup. * Provide notary services ...

Capstone

Customer Success Representative (CSR)

Bend, OR

$17.50 - $24/hr

The Job The Client Success Representative (CSR) owns the client relationship for document ... Greet walk-in clients and manage in-person document drop-off and pickup. * Provide notary services ...

AAON, Inc.

Project Manager - Customer Advocate

Redmond, OR

$86K - $110K/yr

The Project Manager - Customer Advocate supports the coordination and execution of customer orders ... Participate in process improvement initiatives to enhance customer success outcomes. * Collaborate ...

AAON, Inc.

Project Manager - Customer Advocate

Redmond, OR · On-site

$86K - $110K/yr

The Project Manager - Customer Advocate supports the coordination and execution of customer orders ... Participate in process improvement initiatives to enhance customer success outcomes. * Collaborate ...

Owens Corning

Sr Area Sales Manager

Bend, OR · Remote

$79K - $109K/yr

Demonstrated success managing the full sales cycle, including prospecting, relationship management, and closing opportunities. * Experience developing and executing territory or customer strategies ...

i3D MFG

Sales Engineer

Redmond, OR · On-site

Support long-term customer success and adoption. Qualifications Required * 2+ years of experience ... Self-driven with a sense of ownership and the ability to manage multiple priorities. * Demonstrated ...

Integrated 3D

Sales Engineer

Redmond, OR · On-site

Support long-term customer success and adoption. Qualifications Required * 2+ years of experience ... Self-driven with a sense of ownership and the ability to manage multiple priorities. * Demonstrated ...

Integrated 3D

Sales Engineer

Redmond, OR · On-site

Support long-term customer success and adoption. Qualifications Required * 2+ years of experience ... Self-driven with a sense of ownership and the ability to manage multiple priorities. * Demonstrated ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Bend, OR

Customer Success Manager information

See Bend, OR salary details

$34.3K

$87.6K

$147.7K

How much do customer success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success manager in Bend, OR is $87,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $104,400.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Bend, OR?

The most popular types of Customer Success jobs in Bend, OR are:

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For Customer Success Manager jobs in Bend, OR, the most frequently searched job titles are:

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The top searched job categories for Customer Success Manager jobs in Bend, OR are:

What cities near Bend, OR are hiring for Customer Success Manager jobs?

Cities near Bend, OR with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Bend, OR as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,633 per year, or $42.1 per hour.

Customer Success Account Manager- Signature - Bend, OR

United Parcel Service (UPS)

Bend, OR • On-site

Full-time

Posted 13 days ago

Key responsibilities

  • Serve as the primary point of contact and advocate for designated accounts.

  • Coordinate with internal teams to deliver supply chain solutions and resolve critical issues.

  • Proactively engage with customers to identify risks, conduct business reviews, and develop success plans to enhance customer satisfaction and drive account growth.

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,357 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Bend, Redmond, Prineville and Sisters, OR

Summary

The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management

  • Serve as the primary point of contact and advocate for designated accounts.

  • Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.

Value Creation / Strategic Engagement

  • Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.

  • Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.

  • Assess the customer's business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.

  • Develop and execute tailored success plans, driving adoption and maximizing ROI.

  • Create strategies for upselling / cross-selling opportunities to drive account growth.

  • Regularly create QBRs/QVPs for customers.

Analytics / Reporting

  • Monitor customer mix and performance metrics to support balanced retention efforts.

  • Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.

  • Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings.

Qualifications:

  • Demonstrated capability to manage high-value accounts with a customer-centric approach.

  • Exceptional problem-solving skills.

  • Outstanding communication skills across various platforms.

  • 3 to 5 years in customer success, account management, or other customer-facing roles.

  • Proven ability to balance proactive customer engagement and process efficiency.

  • Growing expertise in medium/large customer relationship management.

  • Bachelor's degree in business, marketing, or a related field (preferred).

The internal job posting will close 11:59pmEST 8/31/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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