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Client Success Jobs in Riverside, CA (NOW HIRING)

Prosites Corporate

Account Manager

Murrieta, CA · On-site

$23 - $26.92/hr

Client success is a top priority at ProSites, Inc. and as such, we empower our employees to drive that message home with our clients. You constantly are looking to identify & cultivate business ...

Prosites Corporate

Digital Services Manager

Murrieta, CA · On-site

$95K - $115K/yr

Client Success & Service Delivery * Manage the team's delivery of all SEO, content, paid search, and social media services for Nifty clients. * Ensure service teams meet or exceed client KPIs and ...

Wellthy

Onsite Care Specialist

Anaheim, CA · On-site

You will report directly to the Senior Client Success Manager. To be successful in this role: Employee support and education * Serve as a trusted onsite resource for employees seeking information ...

Infinium Group Inc.

Customer Success Lead

Murrieta, CA · On-site

$20 - $25/hr

Customer Success Lead Temp-to-Hire | On-site | Temecula, CA Pay Range: $20-$25/hour, depending on ... Support client collaboration projects and help stay aligned on account activity. * Assist with ...

Ernest

Director of Client Relations

Fontana, CA · On-site

For over 80 years, Ernest has been committed to the success of our extended family, our customers ... Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local ...

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

$70K/yr

Demonstrate support for the client's Asset Protection policies and procedures. * Responsible for ... success in this position will also require the following, aligned with ALTO's cores values:

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

Champion client success by sharing relevant product features, best practices, and personalized guidance. * Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver ...

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

$70K/yr

Demonstrate support for the client's Asset Protection policies and procedures. * Responsible for ... success in this position will also require the following, aligned with ALTO's cores values:

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

Champion client success by sharing relevant product features, best practices, and personalized guidance. * Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

Champion client success by sharing relevant product features, best practices, and personalized guidance. * Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver ...

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All JobsClient Success JobsClient Success Jobs in Riverside, CA

Client Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What job categories do people searching Client Success jobs in Riverside, CA look for? The top searched job categories for Client Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success jobs? Cities near Riverside, CA with the most Client Success job openings:
Client Success jobs near you
Account Manager

Account Manager

Prosites Corporate

Murrieta, CA • On-site

$23 - $26.92/hr

Full-time

Posted 16 days ago

Job description

Description:Account Manager


Job Summary

The Account Manager loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships. Client success is a top priority at ProSites, Inc. and as such, we empower our

employees to drive that message home with our clients. You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous satisfaction. Our clients must be real relationships you value, and you would do anything to maintain a high level of trust with them.


Essential Duties:

  • Establish trust and respect with clients
  • Define client success benchmarks and develop a collaborative relationship with the client to ensure those benchmarks are achieved
  • Position the agency as a partner who provides leadership, insights, and guidance with the client’s account
  • Anticipate client issues both inside the agency and within the client’s ecosystem to proactively address any potential risks
  • Review client strategy, contracts, agreements to make that they are accurate, and address agency promises made
  • Continuously monitor client feedback to guarantee a continuously high client satisfaction level
  • Exhibit exceptional organizational skills and maintain up-to-date documentation of all client activities throughout the agency
  • Have an extremely high level of ownership and responsibility; represent the client internally
  • Collaborate and offer insight to customer retention by recognizing triggers based on customer behavior
  • Regular and reliable attendance is expected as this is a full-time position
  • Other duties as assigned by management

Requirements:

  • 3+ years of proven experience of successful client growth and retention
  • Highly organized and maintains documentation on every aspect of work
  • Detail oriented with strong communication skills, written and verbal
  • Entrepreneurial mentality and client-centric
  • Motivated, team player, and quickly adapts to change
  • Work well under pressure in a high volume, fast paced environment
  • Salesforce knowledge working out of accounts, projects, tasks, and reports

Physical/Mental Requirements for the Job:

  • Prolonged periods of sedentary movement
  • May be requested to work overtime and weekends if deemed necessary
  • Must be able to lift at least 20 pounds
  • Certain management positions might be required to occasional travel
Requirements: