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Client Success Jobs in Riverside, CA (NOW HIRING)

Alleviate

Customer Service Representative

Irvine, CA · On-site

$21/hr

Client Success Champion Extraordinaire Are you a master at turning clients' frowns upside down? Do you have a knack for making people feel like rockstars? If so, we've got the perfect opportunity for ...

Ghassemian Law Group

Attorney

Mission Viejo, CA · On-site +1

$190K - $205K/yr

The ideal candidate is organized, tech-savvy, an effective communicator, and ready to contribute to both client success and team development. Responsibilities • Conduct legal research and draft ...

Ernest

Director of Client Relations

Fontana, CA · On-site

For over 80 years, Ernest has been committed to the success of our extended family, our customers ... Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

Champion client success by sharing relevant product features, best practices, and personalized guidance. * Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

Champion client success by sharing relevant product features, best practices, and personalized guidance. * Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the ... Client-facing and teamwork abilities * Microsoft Office knowledge (Excel, Word, Outlook)

Weedmaps

Director, Revenue

Irvine, CA

Partner cross-functionally with Product, Marketing, Client Success, Finance, Sales Enablement, and Executive Leadership to align sales positioning, market feedback, resource allocation, customer ...

Weedmaps

Director, Revenue

Irvine, CA · On-site

Partner cross-functionally with Product, Marketing, Client Success, Finance, Sales Enablement, and Executive Leadership to align sales positioning, market feedback, resource allocation, customer ...

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local ... success and that includes our clients. As we continue to grow, we're looking for a Director of ...

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

$70K/yr

Demonstrate support for the client's Asset Protection policies and procedures. * Responsible for ... success in this position will also require the following, aligned with ALTO's cores values:

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

$70K/yr

Demonstrate support for the client's Asset Protection policies and procedures. * Responsible for ... success in this position will also require the following, aligned with ALTO's cores values:

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Riverside, CA

Client Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success jobs pay per year?

As of Jun 26, 2026, the average yearly pay for client success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What job categories do people searching Client Success jobs in Riverside, CA look for? The top searched job categories for Client Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success jobs? Cities near Riverside, CA with the most Client Success job openings:
Client Success jobs near you
Customer Success Manager

Customer Success Manager

Kastle Systems

Yorba Linda, CA • On-site

Other

Posted 14 days ago

Kastle Systems rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 103 rated security

Job description

Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. In addition, the Customer Success Manager will build relationships with clients. This is not a sales position.
Responsibilities
  • Serves as the primary point of contact and builds long-term relationships with customers.
  • Act as client's advocate within Kastle and ensure that all aspects of our services are delivered as expected to clients; develop a deep understanding of the client's security and facilities needs and provide advice on Kastle-centric and industry best practices.
  • Utmost responsiveness to client calls and emails - addressing needs as the primary point-of-contact for support for the client. Assist in coordination of responses related to areas outside of primary responsibilities, for issues such as installation project status and on-time completion, support issues escalation, sales opportunities follow up, etc.
  • Travels to client sites for training, installation support, quarterly check-ins, and to meet client needs as they arise.
  • Monitors and analyzes customer's usage of our service.
  • Develop cross-functional relationships with Business Development Managers, Project Managers, Field Service technicians, the Client Services team, and the Kastle Operations Center to ensure an exceptional experience for clients with all aspects of their Kastle experience; support these other teams as a conduit to the client.
  • Client relationship management, with significant focus on the business relationship in order to drive a 95% client retention and renewal rate, as well as an average 2% renewal revenue increase through annual (contractually agreed) price increase across the account base.
Qualifications
  • Bachelor's degree preferred
  • 2-4 years of Account Management/Customer Success Management experience
  • Ability to create, maintain, and enhance customer relationships
  • Professional, polished in appearance and able to communicate in a detailed and articulate manner
  • Technical competence (understanding of software, hardware, networks, etc.)
  • Detail oriented, motivated, persistent and a skilled negotiator
  • High level of initiative, self-directed, and works well in a team environment
  • Experience training customers on the use of technology
  • Experience in navigating through complex set of legacy and current technology platforms (Microsoft Dynamics CRM, AX, and proprietary software, among others).

Company Overview
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

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