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Client Success Jobs in Rancho Cucamonga, CA (NOW HIRING)

Wellthy

Onsite Care Specialist

Anaheim, CA · On-site

You will report directly to the Senior Client Success Manager. To be successful in this role: Employee support and education * Serve as a trusted onsite resource for employees seeking information ...

Wellthy

Onsite Care Specialist

Anaheim, CA · On-site

You will report directly to the Senior Client Success Manager. To be successful in this role: Employee support and education * Serve as a trusted onsite resource for employees seeking information ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Rancho Cucamonga, CA

Client Success information

See Rancho Cucamonga, CA salary details

$33.2K

$84.9K

$143.1K

How much do client success jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success in Rancho Cucamonga, CA is $84,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $101,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Rancho Cucamonga, CA? The most popular types of Client Success jobs in Rancho Cucamonga, CA are:
What job categories do people searching Client Success jobs in Rancho Cucamonga, CA look for? The top searched job categories for Client Success jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Client Success jobs? Cities near Rancho Cucamonga, CA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $84,885 per year, or $40.8 per hour.

Client Success Coordinator (Automotive Marketing)

TurnKey Marketing

Corona, CA • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

About the Role

The Client Success Coordinator plays a key support role within the Client Success team, helping ensure smooth execution of client initiatives, strong internal coordination, and consistent client communication. This role works closely with the Client Success Team Lead, Performance Managers, and internal teams to support client initiatives, maintain momentum across accounts, and deliver a consistently strong client experience.

This position is ideal for someone who is highly organized, detail-oriented, and comfortable communicating with clients while supporting a broader account team.

This role requires local candidates who can work in-office on a hybrid schedule at our Corona, CA location.

Key Responsibilities

Client & Team Support

  • Support the Client Success team with day-to-day tasks, projects, and administrative needs for existing accounts.
  • Communicate with clients as needed, including responding to emails, coordinating logistics, and supporting follow-ups — under the direction of the Client Success team.
  • Assist with preparing client-facing materials, meeting agendas, notes, and follow-up documentation.
  • Help identify potential issues or risks and escalate to the appropriate team lead.

Coordination & Execution

  • Coordinate internal and external meetings, ensuring all parties are prepared and informed.
  • Track project timelines, deliverables, and deadlines across multiple accounts.
  • Maintain accurate documentation of account activity, communications, and internal notes.
  • Support cross-functional collaboration with Sales, Strategy, Creative, and Paid Media teams.

Process & Learning

  • Complete TurnKey Marketing’s product, tools, and process training.
  • Follow established Client Success workflows and contribute to process improvements when appropriate.
  • Maintain an up-to-date understanding of digital marketing and automotive industry trends to better support the team.

To ensure clarity, this role:

  • Does not own client accounts
  • Does not carry revenue, quota, or KPI responsibility
  • Does not serve as the primary strategic contact for clients

The Client Success Coordinator supports and amplifies the work of Performance Managers and Client Success Leads.

Qualifications

Required

  • 1–3 years of experience in a coordination, support, or client-facing role (marketing, agency, or related environment preferred)
  • Strong written and verbal communication skills, including professional email communication
  • Excellent organizational skills with strong attention to detail
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Positive, proactive attitude with a desire to learn and grow
  • Exposure to digital marketing concepts (SEO, paid media, social media, websites, email marketing, etc.)
  • Familiarity with project management or CRM tools
  • Experience supporting clients in an agency or service-based environment
  • Automotive industry experience is a plus, but not required

Company Description

TurnKey Marketing is a leading automotive ad agency based out of Southern California serving franchised and independent dealerships across the U.S. Since 2002, we've helped dealerships grow through targeted digital marketing and high-impact direct mail campaigns. We're proud to be OEM-certified by Stellantis and Maserati North America.

Our mission is that “we will be recognized as the transformative marketing firm driven by our creative and innovative solutions because our customers deserve life-changing results that shatter the status quo.”

Our core values are essential to everything we do: Integrity, Winning Attitude, Make it Better, Embrace Teamwork, Quality Matters, and Customer Success.

Our Critical Actions are a driving force: We Learn, We Communicate, We Innovate, and We Take Pride.

TurnKey Marketing offers competitive compensation and a robust benefits program and fun perks.

Check out all of our positions at http://tkmkt.com/careers/

We want to know how you can help grow our awesome team and we would love to hear from you!