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Client Success Jobs in Rancho Cucamonga, CA (NOW HIRING)

Fooda

Event Coordinator (Part-Time)

Orange, CA · On-site

$22 - $23/hr

Escalate issues to the Client Success Team when necessary to keep them informed or help problem solve Who You Are: * You love building relationships with customers and enjoy customer service * Highly ...

Fooda

Event Coordinator (Part-Time)

Anaheim, CA · On-site

Escalate issues to the Client Success Team when necessary to keep them informed or help problem solve Who You Are: * You love building relationships with customers and enjoy customer service * Highly ...

VIP, Inc.

Job Coach (Murrieta)

Rancho Cucamonga, CA · On-site

$19/hr

Communicate regularly with case managers, employment specialists, and supervisors to ensure client success. * Build and maintain professional relationships with clients and partner employers.

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All JobsClient Success JobsClient Success Jobs in Rancho Cucamonga, CA

Client Success information

See Rancho Cucamonga, CA salary details

$33.2K

$84.9K

$143.1K

How much do client success jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success in Rancho Cucamonga, CA is $84,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $101,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Rancho Cucamonga, CA? The most popular types of Client Success jobs in Rancho Cucamonga, CA are:
What job categories do people searching Client Success jobs in Rancho Cucamonga, CA look for? The top searched job categories for Client Success jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Client Success jobs? Cities near Rancho Cucamonga, CA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $84,885 per year, or $40.8 per hour.

IT Technical Account Manager

Onsite Computing, Inc

Corona, CA • On-site

$30 - $36/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 14 days ago

Job description

Onsite Computing is a managed IT services provider based in Corona, serving small to mid-sized businesses throughout Southern California and beyond. We are looking for an IT Technical Account Manager who enjoys building relationships, staying organized, and helping clients get the most value from their IT partnership.
This role is ideal for someone who is personable, proactive, and comfortable working with both technical teams and business stakeholders. You will be the primary point of contact for assigned clients and play a key role in client satisfaction, renewals, and identifying opportunities for additional services.
What You'll Do
  • Serve as the main point of contact for assigned client accounts
  • Build strong, long-term relationships with business owners, executives, and internal IT teams
  • Conduct regular check-in calls, site visits, and quarterly business reviews
  • Coordinate with internal technical teams to ensure client needs are met
  • Help manage renewals, contract changes, and service plan adjustments
  • Identify opportunities for additional services, projects, or upgrades
  • Assist with onboarding new clients and supporting transitions
  • Attend client meetings and local business events representing Onsite Computing
  • Collaborate with Solution Architects, Project Managers, and Security specialist to help draft scopes of work and align goals and milestones to business needs.
  • Support other business needs as required in a small team environment

What We're Looking For
  • 2+ years' experience in account management, customer success, sales support, or client services (MSP preferred)
  • Experience in managed IT services, IT consulting, or technology sales
  • Solid understanding of IT services, cybersecurity, cloud, and compliance
  • Strong communication and relationship building skills
  • Highly organized with strong follow up and attention to detail
  • Professional, reliable, and client focused
  • Ability to work independently and as part of a team
  • Comfortable working with small to mid-sized business clients
  • Knowledge of the ITIL 4 Framework
  • Experience working with CRM systems (HubSpot, Salesforce, etc)
  • Experience working with Ticketing systems, Document Management, and RMM Tools (Autotask, Datto, IT Glue, etc.)

Nice to Have (Not Required)
  • Familiarity with HubSpot or other CRM platforms
  • Experience with ZoomInfo or prospecting tool
  • Experience representing a company at business or networking events
  • ITIL 4 Foundation Certification
  • Account Management Association Certifications
    • Certified Account Manager (CAM)
    • Certified Customer Success Manager (CCSM)
  • Combination of the following technical certifications:
    • MS-900 Microsoft 365 Certified: Fundamentals
    • Azure-900 Microsoft Certified: Azure Fundamentals
    • AWS Certified Cloud Practitioner
    • AWS Certified AI Practitioner

What We Offer
  • Competitive salary based on experience
  • Performance incentives and growth opportunities
  • Vacation paid time off
  • 40 hours of paid sick time annually
  • Cellphone reimbursement
  • Holiday paid time off
  • 401k with company matching
  • Medical and Dental Insurance
  • Hybrid work environment
  • Opportunity to grow into senior account management or client success leadership roles
  • Supportive, collaborative team environment

Apply