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Customer Success Manager Remote Jobs in Riverside, CA

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

Customer Success Management Manager We're looking for problem solvers, innovators, and dreamers who ... Experience managing a remote team is preferred. * 4+ years of experience in technical ...

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

The Manager role in our Customer Success Management (CSM) team is a leader and advisor to a group ... Experience managing a remote team is preferred. * 4+ years of experience in technical ...

Alignment Healthcare

Customer Success Lead

Orange, CA · On-site +1

The Customer Success Lead is a critical frontline leader and subject matter expert responsible for managing complex, urgent, and high-visibility member escalations including executive-level ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a ... This role will report to the Regional Operations Manager and/or Director of Operations. A candidate ...

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a ... This role will report to the Regional Operations Manager and/or Director of Operations. A candidate ...

antidote

Campaign Manager (Remote)

Santa Ana, CA · Remote

... toward success. responsibilities * you're the main point of contact, the go-to person managing ... new customers & create repeat purchase opportunities * create highly engaging campaign plans to ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93.60K - $108.16K/yr

... and customers. This role is part of the overall Support Operations and the Manager will be ... Demonstrated success leading remote and distributed teams, including setting goals, providing ...

First American

Product Manager (Remote)

Santa Ana, CA · Remote

$112.40K - $149.80K/yr

... our customers. The Product Manager will play a key role in helping us continue our innovative ... success. We are proud to foster an authentic and inclusive workplace For All. You are free and ...

IQVIA

Lead Clinical Data Manager (Remote)

Anaheim, CA · Remote

$68.50K - $217.10K/yr

Manage timelines, budgets, and resource allocation to meet customer expectations. * Mentor junior ... Proven success managing large global studies (1000+ patients). * Expertise with Medidata Rave ...

IQVIA

Lead Clinical Data Manager (Remote)

Anaheim, CA · Remote

$68.50K - $217.10K/yr

Manage timelines, budgets, and resource allocation to meet customer expectations. * Mentor junior ... Proven success managing large global studies (1000+ patients). * Expertise with Medidata Rave ...

Priority1

Territory Manager-Remote

Anaheim, CA · On-site +1

These talented men and women drive our business, and we are committed to their success. Priority1 ... The Priority1 value proposition delivers best in class solutions for customers, while also reducing ...

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Customer Success Manager Remote information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do customer success manager remote jobs pay per year?

As of May 31, 2026, the average yearly pay for customer success manager remote in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

How to Become a Remote Customer Success Manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.
More about Customer Success Manager Remote jobs
What are popular job titles related to Customer Success Manager Remote jobs in Riverside, CA? For Customer Success Manager Remote jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Riverside, CA look for? The top searched job categories for Customer Success Manager Remote jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Manager Remote jobs? Cities near Riverside, CA with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Riverside, CA as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 46% Physical, 8% Hybrid, and 46% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.
Customer Success Manager (California)

Customer Success Manager (California)

McGraw-Hill Education

Irvine, CA • Remote

$65K - $95K/yr

Other

Posted 17 days ago

McGraw Hill rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

8th of 17 rated publishing

Job description

Overview

Build the Future

When was the last time you experienced the impact of your work? Our Customer Success team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to touch lives and experience first-hand the difference your hard work makes.

How can you make an impact?

As a Customer Success Manager, you will be a key point of contact for both internal Account Team members and district partners, playing a pivotal role in fostering communication and collaboration across all levels. You will actively monitor and support the renewal, expansion, and overall success of our enterprise customer accounts by tracking key account health metrics. Your expertise will be crucial in identifying and addressing the unique needs of each account, ensuring continued satisfaction and growth.

This is a remote position requiring up to 75% of travel. Ideal candidates should reside California. Preferrably in the LA area. Candidates must be located within the United States and eligible to work for any employer.

What you will be doing...

  • Lead and coordinate territory calls, aligning internal account teams, tracking implementation, and using data to drive retention and growth
  • Monitor account health by organizing bi-weekly At-Risk Action Plan calls and analyzing data to determine next steps for escalated accounts
  • Partner cross-functionally with Sales and Professional Services to evaluate district data, identify risks, and take proactive action
  • Drive renewal success by coordinating strategic account plans and mobilizing teams to mitigate risk and support expansion
  • Collaborate regularly with Professional Services and district leadership to review usage, engagement, and success metrics, and identify opportunities
  • Develop and deliver best practices, resources, and communication strategies to strengthen program adoption and integration within districts

We're looking for someone with...

  • Bachelor's degree required (master's preferred) with at least 5 years of sales and/or account management experience
  • Proven experience managing complex, high-level customer success relationships
  • Strong ability to manage renewals, including quotes, proposals, and identifying expansion opportunities
  • Excellent communication, presentation, and facilitation skills with the ability to influence stakeholders
  • Highly organized, adaptable, and capable of managing multiple priorities in dynamic environments
  • Strong interpersonal and technical skills, including proficiency in MS Office, Salesforce, and willingness to travel as needed

Here's what we offer:

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do.

The pay range for this position is between $65,000-$95,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a "@mheducation.com" email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with "like skills" based on resume and job data. To request an alternative screening process, please select "Opt-Out" when asked to "Consent to use of Automated Employment Decision Tools" during the application.

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