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Customer Success Manager Remote Jobs in Riverside, CA

First American

Product Manager (Remote)

Santa Ana, CA · Remote

$112K - $149K/yr

... our customers. The Product Manager will play a key role in helping us continue our innovative ... success. We are proud to foster an authentic and inclusive workplace For All. You are free and ...

First American

Product Manager (Remote)

Santa Ana, CA · Remote

$112K - $149K/yr

... our customers. The Product Manager will play a key role in helping us continue our innovative ... success. We are proud to foster an authentic and inclusive workplace For All. You are free and ...

Priority1

Territory Manager-Remote

Anaheim, CA · On-site +1

These talented men and women drive our business, and we are committed to their success. Priority1 ... The Priority1 value proposition delivers best in class solutions for customers, while also reducing ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Lead and develop customer service and inside sales professionals, including remote and ... Collaborative culture focused on innovation and customer success * Opportunity to lead a high ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Riverside, CA

Customer Success Manager Remote information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do customer success manager remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success manager remote in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are popular job titles related to Customer Success Manager Remote jobs in Riverside, CA? For Customer Success Manager Remote jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Riverside, CA look for? The top searched job categories for Customer Success Manager Remote jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Manager Remote jobs? Cities near Riverside, CA with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.

Regional Sales Manager - (REMOTE)

Chroma Systems Solutions Inc

Lake Forest, CA • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

JOB TITLE: Regional Sales Manager (REMOTE)

DEPARTMENT: Sales

REPORTS TO: Sales District Manager

EMPLOYEE TYPE: Full-Time, Exempt

LOCATION: Remote

SALARY: is commensurate with relevant experience

PAY RANGE: $60,000 -$80,000 Annually Plus Commission

GENERAL JOB DESCRIPTION

Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing.

We’re looking for a Regional Sales Manager to build strong relationships with customers and identify solutions to their power conversion or safety testing requirements. This individual will be responsible for keeping the management team informed of strategic planning and performance, as well as work with cross functional teams such as Inside Sales, Marketing, Order Entry and Service. This position is also responsible for ensuring that any challenges affecting the ability to develop long term relationships between Chroma and its customers in their assigned area are managed to resolution. The position requires excellent people-management skills, high focus on sales targets, an ability to communicate at all levels in the organization, and a thorough understanding of Chroma’s products and applications.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Develop and execute strategic plan for your region to ensure sales targets are given every opportunity to be met.
  • Responsible and accountable for Instrument sales targets as well as identifying automated test solution.
  • Focus on new growth markets and target and key accounts.
  • Majority of their time will be spent traveling into regions on a regular basis to meet with key customers and/or prospect new accounts as well as attend trade/networking events.
  • Perform product demonstrations to customers/prospects while differentiating Chroma products and solutions from competitive offerings.
  • Ability to target, set strategy, and penetrate new key accounts consistently.
  • Working with CRM sales database.
  • Follow-up with customers on quotes and information.

QUALIFICATIONS:

  • 4-Year College degree - BS in Electrical Engineering degree is highly preferred.
  • Regional Sales experience in a power conversion industry is highly preferred.
  • Prior sales experience with proven track record in achieving and overachieving sales targets.
  • Strong level of business acumen, in order to articulate and understand the business requirements from the customer’s perspective as well as Chroma’s internal requirements.
  • Power Conversion products background a strong plus.
  • Proven track record in achieving and overachieving targets.
  • Skilled in prospecting, negotiating, and closing sales.
  • Knowledge of Microsoft Office Suite and preferably Sage CRM

SUPERVISORY RESPONSIBILITIES:

This is a non-supervisory position

COMPANY BENEFITS:

  • Bonus programs based on individual and company performance
  • Vacation, sick, bereavement time
  • Medical, dental, and vision plans for employees and dependents
  • Life insurance, AD&D, long term disability, and employee wellness programs
  • 401(k) retirement accounts with immediate vesting of company contributions
  • Profit sharing programs

WORKING CONDITIONS:

Chroma Systems Solutions is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, marriage or veteran status, and will not be discriminated against on the basis of disability.

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