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Customer Success Manager Remote Jobs in Riverside, CA

Directive

Paid Social Manager (Remote US)

Irvine, CA · Remote

Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ... Proven and measurable success with mid-market or enterprise accounts * Ability to translate and ...

Directive

B2B Marketing Manager(Remote US)

Irvine, CA · Remote

$80K - $85K/yr

... our customers here at Directive. In this role, you will directly work with no more than seven ... Own the success of SMB clients, across channels * Handle client relationships with poise ...

Directive

Paid Media Manager (Remote US)

Irvine, CA · Remote

$70K - $95K/yr

Confirm lead routing is accurate within a CRM * Understand the value of Programmatic campaigns ... Proven and measurable success with mid-market or enterprise accounts * A unique perspective on how ...

Directive

Paid Social Manager (Remote US)

Irvine, CA · Remote

Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ... Proven and measurable success with mid-market or enterprise accounts * Ability to translate and ...

Z-EV Disty Corp

Be Seen First

Electrical Sales Channel Manager

Irvine, CA · Remote

$100K - $120K/yr

Channel Manager Remote (U.S.) | ✈️ ~40-50% Travel $100,000 - $120,000 base + performance bonus ... resolving customer or partner-related challenges Market Expansion * Identify new verticals and ...

Built By Shah

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Google Ads PPC Manager -- Remote Full-Time

Irvine, CA · Remote

$5.0K - $7.5K/mo

Because of that, you can build simple checklists, repeatable steps, and clear systems for success ... Making sure campaigns are targeting the correct locations, services, and customer intent.

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Riverside, CA

Customer Success Manager Remote information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do customer success manager remote jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer success manager remote in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to Become a Remote Customer Success Manager

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What job categories do people searching Customer Success Manager Remote jobs in Riverside, CA look for? The top searched job categories for Customer Success Manager Remote jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Manager Remote jobs? Cities near Riverside, CA with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.
Trade/Channel Marketing Manager (Remote)

Trade/Channel Marketing Manager (Remote)

Bradshaw Home

Rancho Cucamonga, CA • Remote

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

As a Channel Manager, you will be responsible for translating product and brand strategies into effective channel and customer-specific business plans across assigned retail channels and accounts. Working cross-functionally with Sales, Product Development, Finance, and Operations, you will help drive profitable growth through strong commercialization, assortment planning, pricing, and promotional execution.

Responsibilities

Duties include but are not limited to:

  • Support achievement of budgeted sales and profitability targets across assigned channels and customer accounts.
  • Partner with Sales and Product teams to optimize product assortment and customer mix to drive sales and margin performance.
  • Support the commercialization of new products and programs, ensuring strong in-market execution.
  • Participate in line review planning and assortment strategy development to improve distribution and placement.
  • Assist in the development and execution of promotional strategies that drive volume while supporting margin goals.
  • Support customer pricing by product category based on margin requirements and competitive positioning.
  • Analyze POS, syndicated, and customer data to track performance, identify trends, and recommend actions.
  • Help identify opportunities to improve efficiency and reduce non-productive costs at the customer and channel level.
  • Manage day-to-day coordination of business activities with Sales, Product Development, Finance, and Operations.
  • Develop customer presentations and supporting analysis for sales meetings, line reviews, and business reviews.
  • Represent the company in customer interactions and internal meetings as needed.
  • Develop actionable recommendations to improve revenue, margin, and promotional effectiveness.

Required Skills & Experience

  • 35 years of experience in Channel Marketing, Trade Marketing, Sales Operations, or Commercial Planning, preferably in Consumer Packaged Goods.
  • Bachelor's degree in Business, Marketing, or a related field.
  • Experience working with syndicated data (e.g., IRI, Circana) and customer POS data.
  • Strong proficiency in Microsoft Excel for pricing, margin analysis, and data management.
  • Working knowledge of Microsoft PowerPoint for building customer presentations.
  • Strong analytical and problem-solving skills with attention to detail.
  • Good organizational and time-management skills with the ability to handle multiple priorities.
  • Comfortable working in a deadline-driven environment with evolving priorities.
  • Effective written and verbal communication skills.
  • Ability to collaborate cross-functionally in a fast-paced environment.

Expectations

  • Hybrid role from one of the following locations:
    • Rancho Cucamonga, CA
    • Portland, OR
    • Tampa, FL
  • In-office attendance required Tuesday, Wednesday, and Thursday; remote work optional Monday and Friday.

Pay and Benefits:

US$80,000.00 - US$90,000.00 Annually

Final compensation offered will be determined based on a number of job-related factors, including the candidate's skills, experience, and qualifications. Employees in this role are eligible to participate in the company's benefits program, which includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and designated company holidays.

Life at Bradshaw Home:

At Bradshaw Home, we're proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work, we believe in supporting our people just as much as we support our customers.

Want to see more of what it's like to be part of our team?

  • Explore our Great Place To Work profile
  • Learn more on The Muse

Bradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law.

#LI-Hybrid