Customer Success Manager
Fontana, CA · On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Customer Success Manager
Fontana, CA · On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Fontana, CA · On-site
$50K - $70K/yr
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...
Customer Success Manager
Fontana, CA · On-site
$50K - $70K/yr
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Irvine, CA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Irvine, CA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Irvine, CA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Irvine, CA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Irvine, CA · Remote
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · Remote
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · On-site
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · On-site
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · On-site
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · On-site
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · Remote
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
Customer Success Manager
Irvine, CA · Remote
As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...
3PL Customer Success Manager At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping ...
3PL Customer Success Manager At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping ...
Senior Customer Success Manager
Ontario, CA · On-site +1
As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio -- accountable for retention, expansion, value realization, and long-term customer growth. You ...
Quick apply
Senior Customer Success Manager
Ontario, CA · On-site +1
As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio -- accountable for retention, expansion, value realization, and long-term customer growth. You ...
The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...
The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
What Success Looks Like * 100% of clients stay scheduled within their engagement windows. * QBR ... Customer-service and client-management experience. * Strong organizational, communication, and ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
What Success Looks Like * 100% of clients stay scheduled within their engagement windows. * QBR ... Customer-service and client-management experience. * Strong organizational, communication, and ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$10K/mo
What Success Looks Like * 100% of clients stay scheduled within their engagement windows. * QBR ... Customer-service and client-management experience. * Strong organizational, communication, and ...
New
Customer Success Manager (MSP)
La Verne, CA · On-site
$10K/mo
What Success Looks Like * 100% of clients stay scheduled within their engagement windows. * QBR ... Customer-service and client-management experience. * Strong organizational, communication, and ...
New
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
What Success Looks Like * 100% of clients stay scheduled within their engagement windows. * QBR ... Customer-service and client-management experience. * Strong organizational, communication, and ...
Quick apply
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
What Success Looks Like * 100% of clients stay scheduled within their engagement windows. * QBR ... Customer-service and client-management experience. * Strong organizational, communication, and ...
Technical Customer Success Manager
Irvine, CA · On-site
$90 - $140/hr
# Technical Customer Success ManagerIrvine, CA**Full Time -- In Office -- Irvine, CA**## Steg.AI is looking for a highly motivated Technical Customer Success Manager to support customers who require ...
Technical Customer Success Manager
Irvine, CA · On-site
$90 - $140/hr
# Technical Customer Success ManagerIrvine, CA**Full Time -- In Office -- Irvine, CA**## Steg.AI is looking for a highly motivated Technical Customer Success Manager to support customers who require ...
Customer Success Manager Govtech information
See Riverside, CA salary details
$33.9K - $44.1K
4% of jobs
$44.1K - $54.3K
10% of jobs
$61.4K is the 25th percentile. Wages below this are outliers.
$54.3K - $64.5K
16% of jobs
$64.5K - $74.7K
15% of jobs
The median wage is $78.6K / yr.
$74.7K - $84.9K
14% of jobs
$84.9K - $95.1K
14% of jobs
$97.9K is the 75th percentile. Wages above this are outliers.
$95.1K - $105.3K
10% of jobs
$105.3K - $115.5K
10% of jobs
$115.5K - $125.7K
4% of jobs
$125.7K - $135.9K
2% of jobs
$135.9K - $146.1K
2% of jobs
$33.9K
$86.7K
$146.1K
How much do customer success manager govtech jobs pay per year?
As of Aug 27, 2026, the average yearly pay for customer success manager govtech in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.
What is a customer success manager in Govtech?
A Customer Success Manager (CSM) in Govtech is responsible for ensuring that government clients effectively adopt and benefit from technology solutions provided by their company. They act as the main point of contact between the tech provider and public sector clients, helping to onboard users, resolve issues, and maximize the value gained from the product or service. Their role is crucial in building long-term relationships, driving client satisfaction, and enabling digital transformation within government organizations.
How does a customer success manager in Govtech typically collaborate with government clients and internal teams to ensure project success?
As a Customer Success Manager in the Govtech sector, you will regularly liaise with government stakeholders to understand their unique needs, regulatory requirements, and project goals. You’ll serve as the main point of contact, coordinating with product, engineering, and support teams to tailor solutions, manage expectations, and resolve issues promptly. Success in this role often requires strong communication skills, patience, and the ability to navigate complex approval processes. Building trust with clients and fostering a collaborative internal environment are key to delivering value and ensuring long-term satisfaction.
What are the key skills and qualifications needed to thrive as a customer success manager in Govtech, and why are they important?
To thrive as a Customer Success Manager in Govtech, you need a strong understanding of government processes, client relationship management, and SaaS solutions, typically supported by a degree in business, public administration, or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and government procurement systems is highly valuable. Exceptional communication, problem-solving, and stakeholder management skills help build trust and ensure client satisfaction. These capabilities are crucial for driving product adoption, maximizing client retention, and navigating the unique challenges of government clients.
What is the difference between Customer Success Manager Govtech vs Customer Support Specialist Govtech?
| Aspect | Customer Success Manager Govtech | Customer Support Specialist Govtech |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring product adoption | Providing technical support and resolving user issues |
| Required Skills | Customer relationship management, communication, strategic planning | Technical troubleshooting, product knowledge, problem-solving |
| Work Environment | Proactive engagement with clients, account management | Reactive support, helpdesk or support center |
| Industry Usage | Used in government technology projects to retain clients | Used to assist users with technical problems in govtech products |
The main difference is that Customer Success Managers Govtech focus on fostering ongoing relationships and ensuring clients derive value from products, while Customer Support Specialists Govtech handle immediate technical issues. Both roles are essential in the govtech industry but serve different functions in client engagement and support.
What are popular job titles related to Customer Success Manager Govtech jobs in Riverside, CA?
For Customer Success Manager Govtech jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Govtech jobs in Riverside, CA look for?
The top searched job categories for Customer Success Manager Govtech jobs in Riverside, CA are:
- Night Shift Customer Success Manager Remote
- Customer Success Associate
- Senior Customer Success Manager
- Customer Success Manager Remote Edtech
- Remote Portuguese Customer Support
- Earnest Intuit Customer Service
- Work From Home Remote Customer Success
- Account Success Manager
- Senior Customer Success Manager Edtech
- Overnight Virtual Customer Success Manager
What cities near Riverside, CA are hiring for Customer Success Manager Govtech jobs?
Cities near Riverside, CA with the most Customer Success Manager Govtech job openings:
Customer Success Manager
Fontana, CA • On-site
Metroll •
Construction Materials Wholesalers • 501 - 1,000 employees501 - 1,000 employees
Other
Re-posted 18 days ago
Job description
Customer Success Manager
Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 manufacturing plants across the globe. Metroll is committed to aggressively growing our presence in the Western United States.
Have fun! Hustle! Make it happen! Join the Metroll Sales team today!
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering personalized account management, ensuring that customers are aware of all the features and benefits of the company's products, and assisting in problem resolution. The Customer Success Manager will also educate customers on how to get the most out of their account.
The Responsibilities:
- Develop a deep understanding of product features and benefits
- Develop a deep understanding of customer needs and goals
- Educate customers on Metroll's product offering
- Provide a high-touch, consultative approach to customer service
- Lead the customer through the sales cycle- from quotation to production all the way to product delivery
- Be an expert on the product and market space to provide suggestions to customers on how to get the most out of our products
- Drive customer success through proactive problem resolution, account growth initiatives, and proactive advocacy
- Effectively communicate cross-departmentally with other departments to provide excellent customer
The ideal candidate has:
- A bachelor's degree in business administration or something similar
- Project management experience from conception to completion
- Multitasking and time-management abilities
- Client-facing and teamwork abilities
- Microsoft Office knowledge (Excel, Word, Outlook)
About Metroll
Sourced by ZipRecruiter
Industry
Construction materials wholesalers
Company size
501 - 1,000 Employees
Headquarters location
Fontana, CA, US
Year founded
2010