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Customer Success Associate Jobs in Temecula, CA (NOW HIRING)

ASM Company

Customer Success Manager

Temecula, CA · On-site

Process improvement and operational excellence * Healthcare industry and/or SaaS experience Educational Requirements * 2+ years of experience in Customer Success, Relationship Management, Account ...

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Riverside Payments

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Customer Service Sales Associate

Moreno Valley, CA · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Temecula, CA

Customer Success Associate information

See Temecula, CA salary details

$18.4K

$52.6K

$92.4K

How much do customer success associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success associate in Temecula, CA is $52,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $65,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Temecula, CA?

The most popular types of Customer Success jobs in Temecula, CA are:

What job categories do people searching Customer Success Associate jobs in Temecula, CA look for?

The top searched job categories for Customer Success Associate jobs in Temecula, CA are:

What cities near Temecula, CA are hiring for Customer Success Associate jobs?

Cities near Temecula, CA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Temecula, CA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $52,647 per year, or $25.3 per hour.

Customer Success & Wine Content Associate

Grand Cru Liquid Assets

Carlsbad, CA • On-site

$26 - $31/hr

Other

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

Position Summary:


We are seeking a motivated and detail-oriented Customer Success & Wine Content Associate to support both customer service and marketing operations.


This role combines day-to-day customer support, order and shipping coordination, and wine-focused content writing. The ideal candidate has a passion for fine wine, strong communication skills, and the ability to manage multiple administrative and customer-facing tasks efficiently and professionally.


For someone looking to build a career in the fine wine industry, this role offers a strong foundation and opportunity for growth.


Key Responsibilities

  • Manage and support day-to-day customer service operations, including order processing, address validation, and shipping coordination.
  • Provide professional and responsive customer service via phone and email communications.
  • Write and edit wine-focused content for email campaigns, product pages, website content, and other marketing initiatives.
  • Develop and apply wine knowledge to confidently assist customers and support sales activities.
  • Contribute to a productive team environment by fostering cooperation and organization across departments.
  • Support updating wine ratings and product data in Fishbowl (Inventory Management System).


Qualifications:

  • Minimum 2 years of experience in customer service, retail management, or office administration.
  • 2+ years of professional content writing, copywriting, or related writing experience.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Office, CRM systems, databases, and inventory software (Fishbowl and HubSpot experience is a plus).
  • Experience in ecommerce or fulfillment operations preferred.
  • Passionate about wine, with WSET or similar certification considered an advantage.


Compensation and Benefits

  • $26-31/hour + Discretionary Semi annual Bonus of up to 20%.
  • 8 Paid Holidays, plus 2 Floating Holidays (Effective Immediately).
  • 10 days Personal Time Off (PTO), accrued semi-monthly, no waiting period.
  • Health Insurance, Vision & Dental Insurance, (effective after 30-day waiting period).


Conclusion:

We are looking for someone who brings professionalism, kindness, curiosity, and a growth mindset to the role. The ideal candidate is a collaborative team player who is eager to develop their knowledge of fine wine and contribute across both customer success and marketing.


***Passing Drug Screening and Background Check is Required***

Apply