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Associate Customer Success Manager Jobs in California

Checkr

Associate Customer Success Manager

San Francisco, CA · On-site

$88K - $103K/yr

  • Medical

  • Dental

  • Vision

  • PTO

About the team/role Reporting to the Director of Customer Success, the Associate Customer Success Manager will support Checkr's most strategic customer relationships as part of a high-performing team ...

New

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

E-Solutions

Customer Success Manager

Encino, CA · On-site

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

IDT Inc

Customer Success Manager

San Jose, CA · On-site

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...

Metroll

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

Kastle Systems

Customer Success Manager

Fremont, CA

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

NextDeavor

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and ...

Varite

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

Program Management - navigating large orgs, driving change across groups * Executive Facilitation - leading C-suite meetings, workshops, and presentations * ccount Planning - customer success plans ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in California

Associate Customer Success Manager information

See California salary details

$18.3K

$52.3K

$91.8K

How much do associate customer success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for associate customer success manager in California is $52,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $64,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What are the most commonly searched types of Customer Success Manager jobs in California?

The most popular types of Customer Success Manager jobs in California are:

What are popular job titles related to Associate Customer Success Manager jobs in California?

For Associate Customer Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in California look for?

The top searched job categories for Associate Customer Success Manager jobs in California are:

What cities in California are hiring for Associate Customer Success Manager jobs?

Cities in California with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,297 per year, or $25.1 per hour.

Associate Customer Success Manager

Checkr

San Francisco, CA • On-site

$88K - $103K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

About CheckrCheckr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
Reporting to the Director of Customer Success, the Associate Customer Success Manager will support Checkr's most strategic customer relationships as part of a high-performing team dedicated to helping enterprise and gig economy customers succeed with Checkr's background check platform. This role will own day-to-day account support tasks, help track account health, and assist senior CSMs in preparing for customer meetings and business reviews across some of Checkr's largest accounts. The Associate CSM will partner closely with Product, Solutions, Engineering, Operations, and Support teams, gaining broad exposure to how Checkr serves its most important customers as the company continues to grow.
What you'll do
  • Support senior CSMs in managing day-to-day operations for strategic accounts, including tracking open items and following up on customer requests
  • Help prepare materials for customer meetings, business reviews, and executive check-ins
  • Monitor account health signals and flag risks or opportunities to the account team
  • Assist in troubleshooting customer issues by partnering with Support, Operations, and Engineering
  • Maintain accurate account records and notes in Salesforce and other internal systemsContribute to internal projects that improve how the Customer Success team serves strategic accounts

What you bring
  • 0-2 years of experience in a client-facing, customer success, or account support role
  • Strong written and verbal communication skills, with the ability to represent Checkr professionally with customers
  • High attention to detail and follow-through on tasks with minimal oversight
  • Comfort working with tools like Salesforce, Google Workspace, and Slack
  • A genuine curiosity about HR tech, background checks, or the gig economy is a plus
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

Pay Transparency Disclosure
We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
On-target Earnings OR Base Salary range (San Francisco, CA)
$88,000-$103,000 USD
What We Offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation, and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

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