ZipRecruiter

Log In

1

Product Success Manager Jobs in California (NOW HIRING)

StarTech.com

Customer Success Manager

Newark, CA · On-site

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing ... Upsell services and products with the brand image * Promote value through customer experience ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the ... Develop a deep understanding of product features and benefits * Develop a deep understanding of ...

IDT Inc

Customer Success Manager

San Jose, CA · On-site

$29K/yr

Regularly conduct business reviews (QBRs) and success planning sessions to align our product ... Skill in managing complex negotiations, handling objections, and closing expansion deals. $29,000 ...

Revvo,

Customer Success Manager

San Mateo, CA · On-site

$125 - $150/hr

You'll be responsible for managing customer relationships, driving effective product adoption and ... Own the success of our customers, ensuring they realize the full value of Revvo * Drive product ...

Base8 Inc

Client Success Manager

Los Angeles, CA · On-site

$80 - $100/hr

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service ... Drive product/service adoption through demos, training, and guidance. * Handle client queries ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At ... Provide product demonstrations and training to customers * Collaborate with cross-functional teams ...

Base8 Inc

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service ... Drive product/service adoption through demos, training, and guidance. * Handle client queries ...

Metroll

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience ... Develop a deep understanding of product features and benefits * Develop a deep understanding of ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

You're the key link between the sales, finance, and product teams at Change, facilitating a smooth ... success, account management, or sales * Great at building processes from the ground up, detail ...

SimX, Inc

Customer Success Manager

San Francisco, CA · On-site +1

Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented ... Since our product became generally available, demand has exploded; we are now used by 10 of the ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service ... Drive product/service adoption through demos, training, and guidance. * Handle client queries ...

next page

Showing results 1-20

All JobsProduct Success JobsProduct Success Manager JobsProduct Success Manager Jobs in California

Product Success Manager information

See California salary details

$50.8K

$157.3K

$194.4K

How much do product success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for product success manager in California is $157,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $194,400.00 per year, depending on experience, location, and employer.

What is a product success manager?

A Product Success Manager is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's product. They act as a bridge between the product team and customers, helping to onboard users, address issues, gather feedback, and drive product adoption and satisfaction. Their role often involves collaborating with sales, support, and development teams to improve the product and enhance the overall customer experience. By understanding customer needs and product capabilities, Product Success Managers help maximize the value delivered to both customers and the business.

How does a product success manager typically collaborate with product, sales, and support teams to drive customer satisfaction?

Product Success Managers act as a bridge between customers and internal teams by gathering feedback, identifying pain points, and communicating customer needs to product development. They work closely with sales teams to ensure a smooth onboarding experience for clients and coordinate with support teams to resolve issues quickly. Regular cross-functional meetings, shared project management tools, and clear documentation are all part of their collaborative workflow. This approach helps ensure that the product evolves in line with user needs and that customers receive consistent, high-quality support.

What are the key skills and qualifications needed to thrive as a product success manager, and why are they important?

To thrive as a Product Success Manager, you need strong skills in product management, customer success, data analysis, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM platforms, analytics tools, and product management software such as Salesforce, Jira, or Gainsight is typically required. Exceptional communication, problem-solving, and relationship-building abilities help drive customer satisfaction and cross-functional collaboration. These competencies are crucial for ensuring clients achieve value from products, leading to higher retention, growth, and overall success.

What is the difference between Product Success Manager vs Customer Success Manager?

AspectProduct Success ManagerCustomer Success Manager
Primary FocusEnsuring product adoption and success through product features and performanceBuilding and maintaining customer relationships to ensure satisfaction and retention
Work EnvironmentCollaborates closely with product development, marketing, and sales teamsWorks directly with clients, support teams, and sales teams
Required SkillsProduct knowledge, technical understanding, communication skillsCustomer relationship management, communication, problem-solving
Industry UsageTech, SaaS, software companiesTech, SaaS, service industries

While both roles focus on customer success, the Product Success Manager emphasizes product performance and adoption, working closely with product teams. The Customer Success Manager centers on client relationships and satisfaction, often acting as the voice of the customer within the company.

What are popular job titles related to Product Success Manager jobs in California?

For Product Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Product Success Manager jobs in California look for?

The top searched job categories for Product Success Manager jobs in California are:

What cities in California are hiring for Product Success Manager jobs?

Cities in California with the most Product Success Manager job openings:

Product Success Manager jobs near you
Infographic showing various Product Success Manager job openings in California as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $157,317 per year, or $75.6 per hour.

Founding Customer & Product Success Manager

Sira

San Francisco, CA • On-site

Other

Posted 17 days ago

Job description

Customer Success And Product Role

We think customer success and product are becoming the same job. The person who hears the customer, who takes the call when a scheduler can't get a guard clocked in, who sits with an operations manager during go-live, that person knows more about what we should build than anyone in a roadmap meeting. AI makes it possible for one person to hold both ends of that loop. So we're hiring for it as one role.

About Sira

Sira is workforce management for deskless teams. Scheduling, timesheets, payroll, HR, compliance, and invoicing in one place. Our customers are security guard companies and commercial cleaning businesses running 50 to 300+ people in the field, and most of them are coming off a mess of ADP, Connecteam, spreadsheets, and paper.

We're YC S25, based in SF. Today 4,500 workers clock in on Sira. I was at Intuit before this working on QuickBooks Time and Payroll, so I know exactly how painful this software usually is. We're building the version that isn't.

Why This Role Exists

I've taken every customer call myself since day one. Every implementation, every go-live, every 7am "the app won't let my guard clock in" call. It's the reason the product is good. It's also the reason I can't keep doing it alone.

We're adding customers faster than I can personally onboard them. So I'm hiring the person who takes this over and does it better than I did, with AI doing the work that used to take a team.

What You'll Do

  • Get deployed into our customers. Run implementations end to end: kickoff, data migration, configuration, training, go-live. A 300 guard company with 24 sites moving off ADP is a normal project here.
  • Pick up the phone. Schedulers, dispatchers, and guards call when something isn't working. Some of it is training, some of it is a real bug, and you'll know the difference fast.
  • Work directly with our CTO and engineering on what we build next. You'll bring the evidence, not opinions. What you heard, from who, how often, and what it's costing them.
  • Build your own leverage with AI. You should already be living in Claude or something like it. Writing your own prompts, spinning up your own tools, automating the parts of your job that shouldn't be manual. We want someone who runs a function that would normally take four people.

Who You Are

You have real energy. You like a day that starts with a customer escalation and ends with a product spec. You move fast and you follow through.

You actually like people. Not "good with stakeholders." You enjoy a 45 minute call with a 60 year old operations manager who has run his security company on paper for 20 years. That call is the job, and the best version of this hire is genuinely excited for it.

You're fluent with AI. Not "familiar with ChatGPT." You use it daily and you've built things with it. Tell us what you've built.

You're technical enough to be dangerous. You can dig through a CSV, figure out why a payroll import broke, write a bug report an engineer respects, and ask a smart question about the data model. You don't need to write production code.

You want ownership more than a queue. If an account is at risk, you go fix it. If a process is broken, you rewrite it.

What You Get

You're inheriting a function the founder built, not one that was outsourced from the start. Direct work with me and our CTO Antonio every day. Real ownership from week one. You'll see the full arc of a company going from early customers to real scale, and you'll have shaped the product by the end of it.

Apply