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Entry Level Customer Success Manager Remote Jobs in California

Feedly

Customer Success Manager

Redwood City, CA · Remote

You either live in the San Francisco area or are interested in a remote working experience. DURING ... You will work with our product management team to improve the end-to-end customer journey and ...

LettrLabs

Customer Success Manager

Los Angeles, CA · On-site +1

We recognize there's real value in remote work, and there will be times you'll need to work ... Ideal Candidate Profile * 5- 8 years in Customer Success, Onboarding, or Account Management with ...

Autodesk

Customer Success Manager

San Francisco, CA · Remote

$100K - $154K/yr

Be the owner and orchestrator of Customer Success planning and execution, holding customers ... management on new technology to ensure full adoption and utilization of firm-wide standards.

Autodesk

Customer Success Manager

San Francisco, CA · On-site +1

$92K - $165K/yr

Co-create and execute tailored Customer Success Plans with assigned customers, aligning on their ... and educating management onnew technologyto ensure full adoption andutilizationof firm-wide ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

JetInsight

Operator Success Manager

San Mateo, CA · On-site +1

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor ...

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Entry Level Customer Success Manager Remote information

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Success Manager Remote jobs in California?

The most popular types of Customer Success Manager Remote jobs in California are:

What are popular job titles related to Entry Level Customer Success Manager Remote jobs in California?

For Entry Level Customer Success Manager Remote jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager Remote jobs in California look for?

The top searched job categories for Entry Level Customer Success Manager Remote jobs in California are:

What cities in California are hiring for Entry Level Customer Success Manager Remote jobs?

Cities in California with the most Entry Level Customer Success Manager Remote job openings:

Entry Level Customer Success Manager Remote jobs near you
Infographic showing various Entry Level Customer Success Manager Remote job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Manager

Feedly

Redwood City, CA • Remote

Full-time

Medical

Re-posted 4 days ago

Job description

Company Description

At Feedly, we care passionately about the success of our customers. With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience.

WHY FEEDLY?
  • Massive opportunity. Industry trends are accelerating. The volume and complexity of information is increasing. The Open Web and the progress in AI create a unique opportunity to reimagine how companies research, synthesize, and share market, business, and competitive insights.
  • Feedly is uniquely positioned to seize this opportunity. Feedly empowers 12 million knowledge workers and 1,000+ organizations to connect with millions of sources and research the topics and industry trends that matter to them. Our platform and community put us in a unique position to be the leader in the next generation of AI-driven industry intelligence tools.
  • We take care of our team. We provide competitive salaries, very generous stock option packages, and a full slate of benefits including health coverage and pre-tax commuter benefits. We also believe in work/life balance: we are in this for the long term.
Job Description
YOU ARE:
  • You are persistent and energetic and ready to do whatever it takes to help make customers successful.
  • You are smart and analytical and like to understand the customer's vision and business needs by asking open questions and listening attentively.
  • You have great communication skills (native English speaker or equivalent), and you enjoy giving presentations and talking to customers.
  • You are empathetic and care deeply about the success of the customer.
  • You are technically savvy and enjoy digging through a problem to help customers troubleshoot issues and report bugs to the development team.
  • You are curious and coachable with a growth mindset, and you're constantly looking to learn.
  • You are a team player and enjoy working with the product team to learn how Feedly works and offer feedback on how to improve the experience.
  • You either live in the San Francisco area or are interested in a remote working experience.
DURING YOUR FIRST YEAR:
  • You will have hundreds of conversations with customers and understand what they are trying to achieve.
  • You will deliver passionate and engaging 1:1 demos (short, conversational, personalized to the customer's needs)
  • You will follow up diligently with customers to make them successful, to make sure that they are on track, and help them troubleshoot issues.
  • You will work with our product management team to improve the end-to-end customer journey and address product gaps.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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