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Entry Level Customer Success Manager Remote Jobs in California

Komodor

Customer Success Manager

San Francisco, CA · On-site +1

This is a remote position. We are looking for someone located in PST or MT time zones in the US ... Proven 3 years of experience as a Customer Success Manager, Technical Account Manager or other ...

Feedly

Customer Success Manager

Redwood City, CA · Remote

You either live in the San Francisco area or are interested in a remote working experience. DURING ... You will work with our product management team to improve the end-to-end customer journey and ...

ServiceTitan

Customer Success Manager

Glendale, CA · On-site +1

As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers' success ... Self-motivated and able to work effectively in a remote setting * Highly organized and detail ...

ServiceTitan

Customer Success Manager

Glendale, CA · On-site +1

As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers' success ... Self-motivated and able to work effectively in a remote setting * Highly organized and detail ...

Workiz

Customer Success Manager

San Diego, CA · On-site +1

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid ... Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

JetInsight

Operator Success Manager

San Mateo, CA · On-site +1

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager Remote JobsEntry Level Customer Success Manager Remote Jobs in California

Entry Level Customer Success Manager Remote information

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager (Remote), and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What is an Entry Level Customer Success Manager (Remote)?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are some typical challenges faced by entry-level remote Customer Success Managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.
What are the most commonly searched types of Customer Success Manager Remote jobs in California? The most popular types of Customer Success Manager Remote jobs in California are:
What are popular job titles related to Entry Level Customer Success Manager Remote jobs in California? For Entry Level Customer Success Manager Remote jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager Remote jobs in California look for? The top searched job categories for Entry Level Customer Success Manager Remote jobs in California are:
What cities in California are hiring for Entry Level Customer Success Manager Remote jobs? Cities in California with the most Entry Level Customer Success Manager Remote job openings:
Entry Level Customer Success Manager Remote jobs near you
Infographic showing various Entry Level Customer Success Manager Remote job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Success Manager

Komodor

San Francisco, CA • On-site, Remote

Full-time

Posted 7 days ago

Job description

Description
Who are we?
Komodor is an AI-powered SRE platform that helps engineering teams proactively manage reliability at scale. By combining deep system context with AI-driven insights and automation, Komodor enables DevOps, SREs, and developers to quickly understand issues, prevent incidents, and operate complex cloud-native environments with confidence.
We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for innovation and customer-centric excellence.
Core Mission:
Your primary mission is to connect deeply with our technical customers, understanding their unique DevOps challenges and delivering unparalleled value.
You operate at the intersection of business outcomes and technical adoption; you don't build the solution, but you own whether the customer believes it's working.
Your role involves understanding each customer's unique business and technical needs, goals, and challenges, allowing you to tailor our solution accordingly. You will ensure customers are successful through their path to production value by understanding where they are in their adoption journey, diagnosing gaps, and driving time-to-value with a hands-on, prescriptive approach to ensure a smooth implementation and adoption process; all while emphasizing the seamless experience provided by Komodor.
This is a remote position. We are looking for someone located in PST or MT time zones in the US.
Your Core Mission will encompass:
  • Driving Success: Ensure that customers fully leverage Komodor's AI SRE and cost optimization capabilities, accelerating MTTR and optimizing Kubernetes costs.
  • Impactful Engagement: Navigate a diverse customer portfolio, bringing a point of view to each customer interaction on where value is being left on the table.
  • Building Connections: Create robust relationships with stakeholders, advancing Komodor's footprint in the Kubernetes ecosystem.
  • Customer Retention & Expansion: Retain and grow customer engagement by identifying opportunities to extend our reach and value.
  • Collaborative Integration: Work in collaboration with Komodor's product, solutions, and sales teams to amplify customer demand and adoption of our solutions.

Requirements
  • Proven experience working with Engineering and DevOps professionals on customer side
  • Proven 3 years of experience as a Customer Success Manager, Technical Account Manager or other customer facing role that requires strong organizational and technical understanding of our persona
  • Fluency and demonstrated experience leveraging AI in work product (models/skills/pipelines) required
  • Working knowledge of the monitoring/observability ecosystem is required
  • Working knowledge of cloud native/DevOps tools and Cloud computing - Big plus
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with customers
  • Problem-solving mindset and ability to navigate challenging situations with diplomacy and professionalism and "can-do" attitude
  • Great presentation skills and bias to communicating value and impact
  • Comfortable delivering training and enablement in a 1:1 or team based setting to facilitate adoption
  • Excellent organizational and project management skills required
  • Proficiency in CRM software, product usage and other CS related tools
  • Bachelor's degree in Computer Engineering or a related field (or equivalent work experience) is a plus
  • Demonstrated ability to collaborate and work effectively in a team environment
  • You're proactive and drive meaningful outcomes with customers

What do we offer?
  • Remote first culture
  • Great culture and perks.
  • Options & benefits.
  • Growth opportunities!
  • Industry Conferences
  • Contribution to local communities by hosting, participating and encouraging our employees to be better ambassadors.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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