ZipRecruiter

Log In

1

Client Success Jobs in California (NOW HIRING)

Fireclay Tile

Client Success Specialist

Aromas, CA · On-site

$24/hr

As the Client Success Specialist, you will be an integral part of our Client Success team, working to ensure every client interaction - from first inquiry through post-installation support - reflects ...

Fireclay Tile

Client Success Specialist

Aromas, CA · On-site

$49 - $72/hr

As the Client Success Specialist, you will be an integral part of our Client Success team, working to ensure every client interaction -- from first inquiry through post-installation support ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

Base8 Inc

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

results.com

Client Success Manager

San Francisco, CA

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

Payactiv

Client Success Manager

Milpitas, CA · On-site

$90 - $110/hr

Client Success Manager - Existing (Employers/HR Focus) Who we are... We are Payactiv, a FinTech company in the heart of Silicon Valley, devoted to giving workers access to their earned wages when ...

Vektor Logistics, Inc.

Client Success Coordinator

Monterey, CA · On-site

$20.25 - $27.25/hr

Client Success Coordinator At Vektor Logistics, we are dedicated to seamlessly connecting suppliers of perishable food and beverages with retailers, all while prioritizing people, fostering strong ...

Base8 Inc

Client Success Manager

Los Angeles, CA · On-site

$70 - $110/hr

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry.We support dispensaries, cultivation, manufacturing, distribution ...

Third

Director of Client Success

Los Angeles, CA · On-site +1

$180/hr

DIRECTOR, CLIENT SUCCESS About third Third is a modern-commerce growth company helping brands turn new and emerging platforms into real sales channels. Our integrated acquisition strategy connects ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

Vektor Logistics

Client Success Coordinator

Monterey, CA · On-site

$20.25 - $27.25/hr

Client Success Coordinator At Vektor Logistics, we are dedicated to seamlessly connecting suppliers of perishable food and beverages with retailers, all while prioritizing people, fostering strong ...

greenpath, inc.

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Jobs in California

Client Success information

See California salary details

$32.1K

$82K

$138.2K

How much do client success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in California?

The most popular types of Client Success jobs in California are:

What are popular job titles related to Client Success jobs in California?

For Client Success jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in California look for?

The top searched job categories for Client Success jobs in California are:

What cities in California are hiring for Client Success jobs?

Cities in California with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in California as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Client Success Specialist

Fireclay Tile

Aromas, CA • On-site

$24/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan-crafted products and client service, we've made it easier than ever to specify and purchase beautiful, sustainable tile sourced and handcrafted in the US. Our tireless commitment to innovation, transparency, and sustainability has not gone unrecognized. We aim to grow 25-35% annually and are the first tile company recognized as a B Corp for how we use Business as a Force for Good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way you think about tile. Come join the makers who support the dreamers!
We are looking for a passionate, resourceful, and detail-oriented Client Success Specialist to join our team and be the human connection point for our mission - making sure every client feels the intentionality, collaboration, and transparency behind every tile we make, from their very first conversation with us through the life of their project.
The Team You'll Work With ...
As the Client Success Specialist, you will be an integral part of our Client Success team, working to ensure every client interaction - from first inquiry through post-installation support - reflects Fireclay's commitment to excellence. As our sales pipeline continues to grow, you'll take full ownership of client-facing phone, email, text, and chat conversations, giving our sales team the bandwidth to focus on new business while our clients get an even more responsive, dedicated point of contact. This role offers the opportunity to build deep product expertise and grow into a trusted, independent voice for a high volume of client relationships. Reporting to the Client Success Manager, this position is hybrid based out of Aromas, CA (HQ) or select showroom locations (CA, NYC, Chicago, IL, Portland, OR). California-based candidates preferred; hybrid eligibility required for non-CA applicants.
Our culture thrives on professional development, ongoing training, and opportunities for growth within the organization. This is an hourly, non-exempt position and pays $24/hour.
Meet the Hiring Manager, Chrissy Bell! Born-and-raised East Coaster -From NY, to Philly, to CA, to now NC. Chrissy's path into Client Success wasn't a straight line: she spent time in Philly building community at Lululemon and running studio operations at Solidcore before finding her way to Fireclay. Chrissy started here 5 years ago as a Sales Client Support Specialist and has grown into leading our Client Success team - and Chrissy loves that this role means she'll get to help build the next chapter of that story. Her favorite thing about Fireclay is our commitment to the People that keep this company growing (and okay, maybe also all the gorgeous glaze colors). Outside of work, you'll find Chrissy and her husband chasing their 4 year old on the mountain bike trails of Asheville.
What You'll Achieve ...
  • Serve as a fully trained, frontline brand ambassador for Fireclay - independently handling the full range of client conversations across phone and email.
  • Confidently guide clients through the entire tile-buying journey, from initial product questions to installation troubleshooting, ensuring a seamless and memorable experience.
  • Support our commercial and residential sales teams with data entry, order tracking, logistics coordination, payment processing, and post-shipment follow-up - acting as a true extension of the sales team.
  • Work closely with our production and warehouse teams to track orders through fulfillment, troubleshoot delays, and keep clients informed every step of the way.
  • Use Salesforce.com and Asana to manage client relationships, track conversations, and drive satisfaction across the full client lifecycle.
  • Take ownership of a growing volume of client interactions as our sales team scales, becoming the dependable, well-versed voice our clients count on.

What We Look For in You ...
We are looking for someone who is resourceful, personable, and detail-oriented, with strong follow-through and a genuine desire to help people. You are excited to build deep tile and design expertise and thrive in a fast-paced, collaborative environment.
  • 1+ years of experience providing excellent customer service (retail, hospitality, call center, or help desk backgrounds all welcome)
  • Excellent verbal and written communication skills, with the ability to engage confidently across a wide range of professional groups
  • Comfort and confidence independently handling a high volume of email communications and phone calls
  • Knowledge of, or a strong desire to learn, tile materials and installation processes for ceramic and glass tile
  • Strong computer skills; Salesforce, Front, or Asana experience a plus
  • Able to perform the essential functions of this role, with or without reasonable accommodation.
  • Strong knowledge and experience with AI to enhance processes.

Why Fireclay?
Beyond the role itself, here's what makes Fireclay Tile a special place to work:
  • Our Mission: We are on a mission to do good by crafting products intentionally, collaboratively, and transparently. We are the makers, who support the dreamers.
  • Our Values: We live by Kindness, Honesty, Tread Lightly on the Earth, Measure Twice, Cut Once, and Ganas (Desire).
  • Our Commitment: We are accountable to the B Corp standards, prioritizing People and Planet alongside Profit.
  • Growth and Innovation: We are committed to 25-35% annual growth and are revolutionizing the tile and design industry.
  • Our Culture: We foster a culture of professional development, ongoing training, and real opportunities for growth within the organization.
  • Our Benefits: We offer a comprehensive compensation package, including medical, financial, a 4% 401(k) match, PTO (non-exempt), sick time, parental leave, employee stock options, and other perks. Visit Fireclaybenefits.com for full details.

Serving as a Fireclay Tile Brand Ambassador, representing our core values including:
Kindness • Honesty • Tread Lightly on the Earth • Measure Twice, Cut Once • Ganas (Desire)
Accountable to the B Corp standards, we take care of our People and our Planet while turning a Profit.
The total compensation package for this position includes stock options (2,000) and eligibility for a discretionary bonus. Details of participation in these benefit plans will be provided if a teammate receives an offer of employment.
Fireclay provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Fireclay will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting people@fireclaytile.com.

Apply