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Client Success Advocate Jobs in California (NOW HIRING)

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding ... Ensure that customers are vocal advocates who renew our relationship year after year * Identify and ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding ... Ensure that customers are vocal advocates who renew our relationship year after year * Identify and ...

Audacy, Inc.

Client Success Strategist

San Francisco, CA · Hybrid

$65K - $75K/yr

Client Success Strategist Department: Sales Reporting To: Senior Vice President Market Manager ... client advocate within the campaign execution and business operations teams. From building the ...

Audacy, Inc.

Client Success Strategist

San Francisco, CA · Hybrid

$65K - $75K/yr

Client Success Strategist Department: Sales Reporting To: Senior Vice President Market Manager ... client advocate within the campaign execution and business operations teams. From building the ...

Audacy, Inc.

Client Success Strategist

San Francisco, CA · On-site

$65K - $75K/yr

Client Success Strategist Department: Sales Reporting To: Senior Vice President Market Manager ... client advocate within the campaign execution and business operations teams. From building the ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Customer Success & Retention * Maintain regular client engagement through proactive outreach and ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Customer Success & Retention * Maintain regular client engagement through proactive outreach and ...

New

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Customer Success & Retention * Maintain regular client engagement through proactive outreach and ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Customer Success & Retention * Maintain regular client engagement through proactive outreach and ...

New

Rently

Client Success Manager I

Los Angeles, CA · On-site

$85K - $90K/yr

Description The Client Success Manager is responsible for developing customer relationships that ... A proven track record of providing excellent customer advocacy. * Experience working in a fast ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

The customer success manager serves as the primary advocate and champion for each customer here at Viewics. In addition, they will work with the customer on a regular basis to ensure adoption and ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

The customer success manager serves as the primary advocate and champion for each customer here at Viewics. In addition, they will work with the customer on a regular basis to ensure adoption and ...

Vektor Logistics

Client Success Manager

Fresno, CA · On-site

Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Manage conflict with customers diplomatically and act as their advocate internally, ensuring ...

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Client Success Advocate information

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How much do client success advocate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client success advocate in California is $24.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $27.16 per hour, depending on experience, location, and employer.

What is a client success advocate?

A Client Success Advocate is a professional who acts as the primary point of contact between a company and its clients after a sale is completed. Their main responsibility is to ensure that clients are satisfied with the company's products or services, address any concerns, and help clients achieve their desired outcomes. They work proactively to build strong relationships, provide support, and identify opportunities for clients to maximize value. Client Success Advocates often collaborate with other teams, such as sales and product development, to relay client feedback and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a client success advocate, and why are they important?

To thrive as a Client Success Advocate, you need customer service expertise, problem-solving abilities, and a background in account management, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in communication tools and ticketing systems, is typically required. Outstanding interpersonal skills, empathy, and proactive communication help build trust and foster long-term client relationships. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall growth of the business.

What are the most common challenges faced by client success advocates, and how can they be addressed?

Client Success Advocates often encounter challenges such as managing diverse client expectations, handling escalations, and ensuring timely resolution of issues. Successfully addressing these challenges requires strong communication skills, proactive problem-solving, and effective prioritization of tasks. Building trust with clients through regular check-ins and collaborating closely with internal teams (like sales and product support) helps maintain positive relationships and ensures clients receive the best possible service.
What are popular job titles related to Client Success Advocate jobs in California? For Client Success Advocate jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Success Advocate jobs in California look for? The top searched job categories for Client Success Advocate jobs in California are:
What cities in California are hiring for Client Success Advocate jobs? Cities in California with the most Client Success Advocate job openings:
Client Success Advocate jobs near you
Infographic showing various Client Success Advocate job openings in California as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $51,611 per year, or $24.8 per hour.

Client Success Manager

results.com

San Francisco, CA • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description

RESULTS.com is a leading SaaS Business Management Platform, with over 5,000 users offering clients a cloud based software that creates alignment, increases engagement and accountability towards the organization's long term priorities.

RESULTS.com has received numerous awards and was recognised as a Winner of the Tie50 world's top startups for 2014.

With global headquarters in Auckland, New Zealand, and North American headquarters in San Francisco, USA, RESULTS.com presents an exciting opportunity for candidates looking for international business experience, including:

  • Fast growing global SaaS business using the latest technology
  • High Performing Culture
  • Competitive salary
  • Exceptional training and ongoing development programs to support your career growth
Job Description

The Results.com Client Success Management team oversees our customer experience from completion of Onboarding through to renewal and 100% adoption.  The Onboarding team will do the heavy lifting post signed contract needed to rapidly help our clients adopt and deeply leverage the Results.com solution.

Post Onboarding, renewals and growth within the business to 100% adoption will be the Client Success Manager's primary responsibility.  You will work closely with other Results.com teams besides Onboarding, including Sales, Training, Technical Configuration, Marketing, and Product to ensure customers meet their adoption targets and realize significant value from using our platform.

Measures of success will include both retention and expansion.  The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts.  We are now targeting businesses with 50 to 100 employees.  Often a new client will first bring on their leadership team of say 20 users, with a view to adding the rest of them later.

Your ultimate goal: To help Results.com hit its Recurring Revenue growth targets by retaining clients and expanding users within. To accomplish this, you'll:

  • Support the Onboarding team to completion, as required
  • Ensure full handover from Onboarding
  • Ensure customers achieve their adoption and success targets
  • Develop and implement an effective strategic account strategy through collaboration with other team members
  • Utilize Salesforce metrics and feedback to pro-actively reach out to clients whose engagement is dropping or below our targets
  • Arrange ongoing training and coaching sessions
  • Conduct periodic health checks and managing the contract rollover process
  • Drive additional recurring revenue through upsells of more users
  • Ensure that customers are vocal advocates who renew our relationship year after year
  • Identify and liaise with marketing to gain client advocate references and case studies
  • Obtain referrals for the sales team to follow up


Qualifications
Targets

You will manage between 800 and 1400 users.

Your rollover target will be 80%.  Upsell targets will be 20%+ of your portfolio.

There will also be targets relating to customer engagement levels.

Requirements

5+ years of account management, preferably virtually/online

Preferred skills:

  • CRM (Salesforce or equivalent)
  • Familiarity with online presentations and selling
  • A passion for learning and a hard-nosed work ethic.
  • Self-starter
  • Someone who can work successfully and happily in a fast-paced, high-intensity startup
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply