This is the founding Client Success role. It is not a relationship-management seat. It is the person who owns whether members engage, whether clients renew, and whether we can prove what we deliver.
This is the founding Client Success role. It is not a relationship-management seat. It is the person who owns whether members engage, whether clients renew, and whether we can prove what we deliver.
Client Success Manager (MedInsight)
Medical
Dental
Vision
Life
Retirement
PTO
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager (MedInsight)
Medical
Dental
Vision
Life
Retirement
PTO
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Specialist
Los Angeles, CA · On-site
Medical
It is a hybrid position spanning client success and ad sales support: you will be a central coordination point for our Sales Directors while ensuring a seamless, professional experience for clients ...
Client Success Specialist
Los Angeles, CA · On-site
Medical
It is a hybrid position spanning client success and ad sales support: you will be a central coordination point for our Sales Directors while ensuring a seamless, professional experience for clients ...
Client Success Specialist
Los Angeles, CA · Hybrid
Medical
It is a hybrid position spanning client success and ad sales support: you will be a central coordination point for our Sales Directors while ensuring a seamless, professional experience for clients ...
Client Success Specialist
Los Angeles, CA · Hybrid
Medical
It is a hybrid position spanning client success and ad sales support: you will be a central coordination point for our Sales Directors while ensuring a seamless, professional experience for clients ...
Client Success Representative
Medical
Dental
Vision
Retirement
PTO
Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.
Client Success Representative
Medical
Dental
Vision
Retirement
PTO
Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.
Client Success Representative
Glendale, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.
Quick apply
Client Success Representative
Glendale, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.
Client Success Representative
Glendale, CA · On-site
$60K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.
Client Success Representative
Glendale, CA · On-site
$60K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.
Client Success Coordinator (Automotive Marketing)
Corona, CA · On-site
$24 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Role The Client Success Coordinator plays a key support role within the Client Success team, helping ensure smooth execution of client initiatives, strong internal coordination, and ...
Quick apply
Client Success Coordinator (Automotive Marketing)
Corona, CA · On-site
$24 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Role The Client Success Coordinator plays a key support role within the Client Success team, helping ensure smooth execution of client initiatives, strong internal coordination, and ...
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
San Francisco, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and ... You have 2+ years of experience in client-facing sales roles, increasing customer satisfaction ...
Client Success Manager
San Francisco, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and ... You have 2+ years of experience in client-facing sales roles, increasing customer satisfaction ...
Client Success Associate
Irvine, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...
Client Success Associate
Irvine, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Client Success Manager
Bakersfield, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
Bakersfield, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
Merced, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
Merced, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Quick apply
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Because Client Success Managers touch every marketing service we offer, being an agile, team player is critical. Essential Functions * Client Communication: You will be your clients' primary point of ...
Because Client Success Managers touch every marketing service we offer, being an agile, team player is critical. Essential Functions * Client Communication: You will be your clients' primary point of ...
Sr. Client Success Manager
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Sr. Client Success Manager
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Client Success Manager
Stockton, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
Stockton, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
Los Angeles, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success Manager
Los Angeles, CA · On-site
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...
Client Success information
See California salary details
$32.1K - $41.7K
4% of jobs
$41.7K - $51.4K
10% of jobs
$58.1K is the 25th percentile. Wages below this are outliers.
$51.4K - $61K
16% of jobs
$61K - $70.7K
15% of jobs
The median wage is $74.4K / yr.
$70.7K - $80.3K
14% of jobs
$80.3K - $89.9K
14% of jobs
$92.6K is the 75th percentile. Wages above this are outliers.
$89.9K - $99.6K
10% of jobs
$99.6K - $109.2K
10% of jobs
$109.2K - $118.9K
4% of jobs
$118.9K - $128.5K
2% of jobs
$128.5K - $138.2K
2% of jobs
$32.1K
$82K
$138.2K
How much do client success jobs pay per year?
As of Aug 17, 2026, the average yearly pay for client success in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.
What is client success?
Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the key skills and qualifications needed to thrive as a client success professional?
To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.
What are some common challenges faced by client success professionals and how can they be addressed?
Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.
What is the difference between Client Success vs Customer Support?
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.
What are the most commonly searched types of Client Success jobs in California?
The most popular types of Client Success jobs in California are:
What are popular job titles related to Client Success jobs in California?
For Client Success jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in California look for?
The top searched job categories for Client Success jobs in California are:
What cities in California are hiring for Client Success jobs?
Cities in California with the most Client Success job openings:
Full-time
Re-posted 24 days ago
Job description
Superpower is building a new personalized health system aimed to enhance human life: powered by comprehensive biomarker and diagnostic testing, personalized insights, action plans, and a clinical care team, delivered as a population health and wellbeing benefit.
This is the founding Client Success role. It is not a relationship-management seat. It is the person who owns whether members engage, whether clients renew, and whether we can prove what we deliver.
The hard part of this job is not running QBRs. It is being a revenue and ROI architect. You own the number that defines our impact: how deeply member populations actually engage, and the outcomes that engagement produces. That number drives client value, renewals, and expansion, and it is the source of the proof that wins our next deals and earns credibility with sophisticated buyers. If you can move engagement and produce defensible outcomes, everything downstream gets easier.
You are the first dedicated CS hire, a founding owner, not a manager. You set the strategy and you do the work: onboarding clients, building the engagement engine, sitting with members and data, shipping the playbook.
What you'll do
Who you are
What you'll own
Why join Superpower
Superpower is a new health system on a mission to extend and enhance human life.
We started with lab testing, then data aggregation / digital twin, then an AI doctor, and now peptides.
Over the past 6 months, we have grown 10x whilst halving CAC. Now we are gearing up for hyper growth.
You can find more about us below:
Company Philosophies
Investors
We're proud to be a global team and welcome talent from around the world. We offer visa sponsorship and can support relocation to the United States for the right candidates. Much of our team is international, and we're committed to building a team of top-tier talent.
This is the founding Client Success role. It is not a relationship-management seat. It is the person who owns whether members engage, whether clients renew, and whether we can prove what we deliver.
The hard part of this job is not running QBRs. It is being a revenue and ROI architect. You own the number that defines our impact: how deeply member populations actually engage, and the outcomes that engagement produces. That number drives client value, renewals, and expansion, and it is the source of the proof that wins our next deals and earns credibility with sophisticated buyers. If you can move engagement and produce defensible outcomes, everything downstream gets easier.
You are the first dedicated CS hire, a founding owner, not a manager. You set the strategy and you do the work: onboarding clients, building the engagement engine, sitting with members and data, shipping the playbook.
What you'll do
- Own member engagement and the ROI it drives. Build the engagement engine that turns enrolled lives into deeply engaged ones, in close partnership with Product, which owns the in-product mechanics.
- Manufacture proof. Turn live clients into clean, honest, defensible outcomes data: the case studies and results that survive clinical and actuarial scrutiny and feed our enterprise narrative.
- Own the client relationship through onboarding, renewal, and expansion across our enterprise accounts.
- Own retention as the guardrail. Protect gross logo retention across our client base and build toward strong net revenue retention through renewal and expansion.
- Partner closely with Product and Operations. Develop deep product expertise, feed member and client insight back into the roadmap, and shape what we build next.
- Build the CS playbook and the foundation for a future team.
Who you are
- 7+ years in customer success, account management, or member engagement, with real ownership of a number, not just relationships.
- You have moved activation, engagement, retention, or utilization before and can show how. This is the core muscle.
- Comfortable with data and outcomes. You can build a credible outcomes story from messy real-world client data and know the difference between an honest result and an overclaim.
- Strong at the enterprise relationship: you can hold a renewal conversation with a benefits leader and earn trust.
- Healthcare, benefits, or member-engagement experience strongly preferred. You understand activating a member population, not just managing an account.
- Entrepreneurial, fast, hands-on, comfortable in ambiguity. You ship before things are perfect and you do the work yourself.
- Deeply collaborative with Product, Sales, and Marketing. You see engagement, outcomes, and the sales motion as one system.
What you'll own
- Member engagement: the share of enrolled members who complete the core journey and engage deeply. This is the primary number.
- Outcomes capture: defensible, documented outcomes data across the client base, built to a standard that holds up to clinical and actuarial review.
- Gross logo retention and net revenue retention: the guardrails that prove clients see the value and stay.
Why join Superpower
- The founding Client Success hire. You define how we engage members and prove our impact.
- A category-defining problem: making proactive, preventive health real for member populations and provable to the market.
- A team of ex-founders, YC alumni, and mission-driven builders operating at the edge of speed and ambition. Few titles, real ownership, fast decisions.
- Competitive salary and equity in a company scaling toward generational impact.
Superpower is a new health system on a mission to extend and enhance human life.
We started with lab testing, then data aggregation / digital twin, then an AI doctor, and now peptides.
Over the past 6 months, we have grown 10x whilst halving CAC. Now we are gearing up for hyper growth.
You can find more about us below:
- superpower.com/series-a
- Superpower Overview
- Culture at Superpower
Company Philosophies
- We are all here to genuinely do our life's best work
- Insanely high talent bar, never settling. A players only (see Steve Jobs)
- We live to work as much as we work to live. But we sustainably espouse the superpower ethos of putting health first
- We aim to set the gold standard for team health culture on the planet - live the ethos!
Investors
- Forerunner (Top consumer healthcare VC in the world; early board members of Hims and Oura; Kirsten, founder of Forerunner, led our Series A)
- 8VC (leading health and bio investor)
- Evan Moore (Founder of Doordash; Partner at Khosla Ventures)
- Cyan Bannister (early investor into Uber and SpaceX, former partner at Founder's Fund, regarded as one of the top angels in the world)
- Balaji Srinivasan (ex-Coinbase CTO and angel, ex-General Partner at a16z)
- Arielle Zuckerberg (active angel, tech leader, relatively famous brother)
- Cameron & Tyler Winklevoss
- Susa Ventures (tier 1 healthcare VC)
- Bond Capital (General Partner Jay Simons' early-stage fund within Bond)
- Long Journey Ventures (investor in Uber, Notion, Loom, Affirm etc.)
- Influencers
- Shaan Puri (angel and podcast host of my first million)
- Brooke Monke (50 million followers across socials)
- Logan Paul
- Steve Aoki
- Justin Mares (founder of Truemed)
- Giannis Antetokounmpo
- Kylian Mbappé
We're proud to be a global team and welcome talent from around the world. We offer visa sponsorship and can support relocation to the United States for the right candidates. Much of our team is international, and we're committed to building a team of top-tier talent.