ZipRecruiter

Log In

2

Customer Success Associate Remote Jobs in Spring, TX

Milliman

Client Success Manager (MedInsight)

Houston, TX · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

SmartVault

Customer Onboarding Manager

Houston, TX · On-site +1

Collaborate with the sales, customer success, operations,support and engineering teams * Leverage ... We also offer hybrid remote working. Learn more about our benefits. We value diversity at ...

Beacon Talent

Customer Solutions Director

Houston, TX · On-site +1

$172K - $188K/yr

S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid-Senior (player/coach ... You'll sit at the intersection of customer success, program delivery, and product influence ...

Globe Life American Income Division

Be Seen First

Remote Insurance Sales Associate

Houston, TX · Remote

$50K - $120K/yr

Remote Insurance Sales Associate - Globe Life, The American Income Life Division Do you have a ... We value quality and are dedicated to selecting the right candidates for long-term success. Why ...

next page

Showing results 1-20

All JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Spring, TX

Customer Success Associate Remote information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate remote jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer success associate remote in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

Do CSMS make good money?

Customer Success Managers (CSMs) in a remote role typically earn a salary that ranges from $50,000 to $90,000 annually, depending on experience, industry, and location. Many also receive performance bonuses and benefits, making the role financially rewarding for those with strong communication and problem-solving skills.

Is remote CSR a stressful job?

A remote Customer Success Associate role can involve handling customer inquiries, troubleshooting issues, and maintaining client relationships, which may lead to stress during high-volume periods or challenging interactions. However, many remote CSRs find that flexible schedules and the ability to work from home help manage stress levels, especially when supported by proper training and clear communication tools.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

How to become a remote CSM?

To become a remote Customer Success Manager (CSM), candidates typically need a bachelor's degree in a relevant field, strong communication and problem-solving skills, and experience in customer service or account management. Familiarity with customer success tools like CRM software and the ability to work independently are also important. Gaining certifications such as Customer Success Manager (CSM) certification can enhance prospects.

How to make $80,000 a year working from home?

A Customer Success Associate working remotely can reach an $80,000 annual salary by gaining experience, developing strong communication and technical skills, and working for companies that offer competitive pay and performance bonuses. Advancing to senior or specialized roles, obtaining relevant certifications, and demonstrating measurable success can also increase earning potential.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Spring, TX? The most popular types of Customer Success Remote jobs in Spring, TX are:
What are popular job titles related to Customer Success Associate Remote jobs in Spring, TX? For Customer Success Associate Remote jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Spring, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Associate Remote jobs? Cities near Spring, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Spring, TX as of June 2026, with employment types broken down into 62% Full Time, 32% Part Time, 1% Temporary, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Customer Support Specialist Level 1

Financial Software Solutions, LLC

Houston, TX • Remote

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Financial Software Solutions, LLC (FSS) is a fast-growing SaaS fintech company delivering innovative financial software to legal and trustee professionals. We are seeking a Customer Support Specialist Level 1 who is passionate about delivering exceptional customer experiences through phone and digital support channels.
This is a customer-facing, non-technical role focused on issue intake, basic troubleshooting, customer education, and relationship buildingnot software development or coding.
The ideal candidate will have strong analytical skills, excellent MS Office skills, written and verbal communication, high customer service mentality and Excel/SQL server database analysis skills.
What Youll Do
  • Serve as the first point of contact for customers via phone (50%+ of the day), email, and chat
  • Assist customers with platform questions, basic troubleshooting, and usage guidance
  • Accurately document customer issues and requests in our internal issue-tracking system
  • Set clear expectations around resolution timelines and provide proactive follow-up
  • Deliver remote customer training sessions and webinars as needed
  • Escalate complex issues appropriately and collaborate with internal teams
  • Build strong customer relationships that support a zero-attrition mindset
What Were Looking For
  • 12 years of experience in SaaS customer support, help desk, or customer success
  • Excellent phone presence, verbal communication, and active listening skills
  • Strong problem-solving, critical thinking, and documentation abilities
  • Comfortable using Microsoft Office and remote tools (Zoom, Teams, etc.)
  • Associate degree or equivalent experience required; Bachelors degree preferred
  • Professional, dependable, and customer-focused mindset
  • Experience with database scripting is a plus (not required)
  • Strong Analytical skills
  • High Customer Service Mentality
  • Excel/SQL server database analysis skills

What Success Looks Like
  • Execution: Accurate, timely, and high-quality customer support
  • Teamwork: Strong collaboration with peers and internal partners
  • Integrity: Trust-building through professionalism and accountability

Benefits & Perks (Full-Time Employees)
  • Health and dental insurance
  • 401(k) with up to 4% company match after one year
  • Supportive, collaborative, close-knit team environment