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Client Success Specialist Jobs in Spring, TX (NOW HIRING)

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

Input client and advisor requests into Salesforce, track completion * Retrieve and distribute ... success. We are committed to fully utilizing the abilities of all our employees and expect each of ...

Customer Success Specialist for Digital Products The Customer Success Specialist for Digital ... a client-facing role within software or digital products * Experience managing customer ...

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Customer Success Specialist, Vulcan SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching what filings and forecasts miss, months ...

Customer Success Specialist, Vulcan SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching what filings and forecasts miss, months ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Customer Success Specialist, Vulcan SynMax Houston, TX (Hybrid) Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching ...

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Client Success Specialist information

See Spring, TX salary details

$10

$19

$30

How much do client success specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client success specialist in Spring, TX is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success specialist?

To thrive as a Client Success Specialist, you need strong communication, problem-solving skills, and a background in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and knowledge of customer support ticketing systems are commonly required. Outstanding interpersonal skills, proactive attitude, and the ability to manage multiple client relationships help distinguish top performers. These abilities are crucial for building long-term client trust, ensuring satisfaction, and driving business retention and growth.

How does a client success specialist typically collaborate with other departments to ensure client satisfaction?

Client Success Specialists frequently work cross-functionally with teams such as Sales, Product, and Support to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback to relevant departments and coordinating solutions to ensure a positive client experience. This collaboration often involves regular meetings, shared documentation, and joint problem-solving sessions, which help to align internal efforts with client goals. Building strong internal relationships is key to efficiently advocating for clients and driving long-term success.

What does a client success specialist do?

A Client Success Specialist is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a main point of contact for clients, helping them resolve issues, answering questions, and guiding them to make the most of the company's offerings. Their goal is to build strong relationships, encourage client retention, and help clients achieve their desired outcomes. This role often involves onboarding new clients, providing ongoing support, and collaborating with other teams to address client needs.
What are popular job titles related to Client Success Specialist jobs in Spring, TX? For Client Success Specialist jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Client Success Specialist jobs in Spring, TX look for? The top searched job categories for Client Success Specialist jobs in Spring, TX are:
What cities near Spring, TX are hiring for Client Success Specialist jobs? Cities near Spring, TX with the most Client Success Specialist job openings:
Infographic showing various Client Success Specialist job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,761 per year, or $19.1 per hour.

Client Success Specialist

Employer Flexible

Houston, TX • On-site

Full-time

Re-posted 6 days ago


Job description

Department: Client Success 

Reports To: Director of Client Success / New & Emerging Markets 

Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, or San Antonio, TX 

FLSA Status: Exempt 

 Position Summary 

The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch experience from contract execution through the successful completion of the client’s first two payrolls in Darwin. 
The CSS acts as the bridge between Sales, Benefits, Payroll Operations, and the long-term service team, ensuring accuracy, communication, and confidence during a client’s transition to our services. A critical component of this role includes training clients on myHR system functionality to ensure adoption, confidence, and operational efficiency from day one. 

Key Responsibilities 

  • Lead new clients through the full onboarding lifecycle, establishing timelines and clear expectations. 

  • Ensure all required documentation is received prior to onboarding launch. 

  • Serve as the primary point of contact during implementation. 

  • Build and prepare client payroll setup in Darwin. 

  • Process and validate the first two payrolls with accuracy and timeliness. 

  • Audit payroll data to ensure compliance and alignment with client expectations. 

  • Conduct structured training sessions on myHR system functionality including payroll approvals, onboarding workflows, reporting, and administrative tools. 

  • Provide live demonstrations and reinforce system best practices to drive adoption. 

  • Partner closely with Sales to ensure a smooth and well-documented transition. 

  • Coordinate with Benefits Consultants and Benefits Operations (BOP) to ensure benefit setup is accurate prior to first payroll. 

  • Deliver high-touch client education across payroll, benefits, and system workflows. 

  • Prepare a comprehensive and well-documented handoff to the long-term service team. 

Qualifications 

  • 3–5 years of payroll, PEO, HR, or client onboarding experience. 

  • Experience processing payroll in complex or multi-state environments preferred. 

  • Experience training clients on HRIS or payroll systems (myHR experience preferred). 

  • Strong understanding of benefit implementation timelines. 

  • Excellent project management and organizational skills. 

  • Exceptional communication and client-facing abilities. 

  • High attention to detail and process orientation. 

Core Competencies 

  • Client-Centered Mindset 

  • Strong Proactive Communication 

  • Cross-Functional Collaboration 

  • Accountability & Ownership 

  • Process Discipline 

  • System Expertise 

  • Professional Presence