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Client Success Specialist Jobs in Spring, TX (NOW HIRING)

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

Aumni

Private Banking Client Success Associate

Houston, TX · On-site

$55 - $75/hr

TwinThread seeks a Client Service Associate for its Private Bank in Houston, Texas. This role involves providing exceptional service to high-net-worth clients, collaborating with various teams, and ...

impac Fleet

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Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless and positive experience. You'll be the go-to expert for answering questions, troubleshooting issues ...

impac Fleet

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Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless and positive experience. You'll be the go-to expert for answering questions, troubleshooting issues ...

Kraken Robotics

Subsea LiDAR Specialist

Houston, TX · On-site

Kraken Robotics is currently seeking a Subsea LiDAR Specialist to join our team. Within Kraken ... Provide ongoing product and project support to ensure client success Cross-Functional Support

Aprio

Client Advisor, Dental Segment

Houston, TX · On-site

... success. This role extends beyond traditional accounting, requiring the ability to deeply ... When to engage tax specialists for more complex needs * Identify risks, opportunities, and trends ...

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Client Success Specialist information

See Spring, TX salary details

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How much do client success specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client success specialist in Spring, TX is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.83 per hour, depending on experience, location, and employer.

What does a client success specialist do?

A Client Success Specialist is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a main point of contact for clients, helping them resolve issues, answering questions, and guiding them to make the most of the company's offerings. Their goal is to build strong relationships, encourage client retention, and help clients achieve their desired outcomes. This role often involves onboarding new clients, providing ongoing support, and collaborating with other teams to address client needs.

What are the key skills and qualifications needed to thrive as a client success specialist?

To thrive as a Client Success Specialist, you need strong communication, problem-solving skills, and a background in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and knowledge of customer support ticketing systems are commonly required. Outstanding interpersonal skills, proactive attitude, and the ability to manage multiple client relationships help distinguish top performers. These abilities are crucial for building long-term client trust, ensuring satisfaction, and driving business retention and growth.

How does a client success specialist typically collaborate with other departments to ensure client satisfaction?

Client Success Specialists frequently work cross-functionally with teams such as Sales, Product, and Support to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback to relevant departments and coordinating solutions to ensure a positive client experience. This collaboration often involves regular meetings, shared documentation, and joint problem-solving sessions, which help to align internal efforts with client goals. Building strong internal relationships is key to efficiently advocating for clients and driving long-term success.

What are popular job titles related to Client Success Specialist jobs in Spring, TX?

For Client Success Specialist jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Client Success Specialist jobs in Spring, TX look for?

The top searched job categories for Client Success Specialist jobs in Spring, TX are:

What cities near Spring, TX are hiring for Client Success Specialist jobs?

Cities near Spring, TX with the most Client Success Specialist job openings:

Client Success Specialist jobs near you
Infographic showing various Client Success Specialist job openings in Spring, TX as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,761 per year, or $19.1 per hour.

Employee Benefits Client Success Manager

The Misch Group

Houston, TX • On-site

$85K - $100K/yr

Full-time

Posted 19 days ago

Key responsibilities

  • Serve as the primary operational and relationship contact for assigned clients, ensuring successful implementations, proactive communication, and ongoing strategic support.

  • Build trusted relationships with HR leaders, dealership leadership, and key decision-makers through regular outreach, client conversations, and scheduled reviews.

  • Coordinate renewal processes, gather census information, prepare renewal strategies, and ensure a smooth renewal experience.

Job description

Employee Benefits Client Success Manager
Department: Insurance & Financial Services
Employment Type: Full Time
Location: Texas
Compensation: $85,000 - $100,000 / year
Description
Client Success Manager - Employee Benefits
The Client Success Manager is responsible for delivering an exceptional client experience throughout the life of the relationship. This role serves as the primary operational and relationship contact for assigned clients, ensuring successful implementations, proactive communication, seamless renewals, and ongoing strategic support.
Unlike a traditional Account Manager or Account Executive, the Client Success Manager is expected to proactively engage clients, anticipate needs, solve problems before they occur, and identify opportunities to strengthen long term partnerships.
This role is measured not only by service excellence, but by client retention, responsiveness, operational execution, and relationship development.
Key Responsibilities
Responsibilities include, but are not limited to:
Client Relationship Management
• Proactively serve as the primary day-to-day contact for assigned clients.
• Build trusted relationships with HR leaders, dealership leadership, and key decision-makers. • Conduct proactive client outreach on a regular basis-not just when issues arise.
• Speak with at least one client by phone each business day to maintain relationships, uncover opportunities, and proactively address concerns.
• Schedule and facilitate quarterly business reviews and annual strategy meetings.
• Coordinate Producer involvement when appropriate.
Client Success
Own the overall client experience by:
• Monitoring client satisfaction.
• Anticipating service needs.
• Coordinating issue resolution across internal teams and vendors.
• Escalating concerns appropriately.
• Ensuring commitments are met.
Renewal Management
Partner with Marketing & Underwriting to:
• Coordinate renewal timelines.
• Gather census information.
• Prepare clients for renewal strategy discussions.
• Present renewal recommendations alongside Producers.
• Ensure a smooth renewal experience.
Vendor Coordination
• Serve as the operational liaison between clients and vendors
• Ensure accountability, timely communication, and issue resolution.
Operational Excellence
• Maintain accurate CRM and client documentation.
• Document client preferences and ongoing initiatives.
• Follow established workflows and service standards.
• Identify opportunities to improve client experience and operational efficiency.
Relationship Management
• Minimum of one proactive client phone conversation per week • Quarterly business reviews completed on schedule
• Annual strategy meetings completed
• Documented client touchpoints in CRM
Operational Performance
• Renewal timelines met
• Vendor follow-up completed timely
• Open issues resolved within service standards
• Accurate documentation maintained
Team Contribution
• Cross-functional collaboration
• Producer feedback
• Support of implementation team
• Process improvement recommendations
What Success Looks Like
• Knows every client personally.
• Calls clients before they call us.
• Anticipates issues rather than reacting to them.
• Owns the client relationship from an operational perspective.
• Makes Producers look great.
• Creates clients who become advocates for our company.
Skills, Knowledge and Expertise
Experience and Skills:
• 5+ years of Employee Benefits experience.
• Strong relationship-building skills.
• Excellent verbal communication.
• Highly organized and detail-oriented.
• Comfortable managing multiple priorities.
• Strong project coordination skills.
• Positive, solutions-oriented mindset.
• Passion for delivering exceptional client experiences.

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