Vancouver, BC · On-site +1
CA$70K - CA$100K/yr
As a member of our Customer Success team, you will proactively build relationships, identify and mitigate risk and expand product adoption in a one-to-many approach for our largest portfolio of ...
Vancouver, BC · On-site +1
CA$70K - CA$100K/yr
As a member of our Customer Success team, you will proactively build relationships, identify and mitigate risk and expand product adoption in a one-to-many approach for our largest portfolio of ...
Victoria, BC · Remote
CA$69K - CA$84K/yr
Customer Success Analyst Remote (Canada) 18 Month Contract Overview With the launch of our product, Labbit, our Customer Success Analyst Team plays a key part in our customers' experience. In this ...
Victoria, BC · Remote
CA$69K - CA$84K/yr
Customer Success Analyst Remote (Canada) 18 Month Contract Overview With the launch of our product, Labbit, our Customer Success Analyst Team plays a key part in our customers' experience. In this ...
Vancouver, BC · On-site +1
About the role As a Customer Success Manager , you'll start by owning the complete client journey for your portfolio - from their first onboarding call through renewal and expansion. That gives you ...
Vancouver, BC · On-site +1
About the role As a Customer Success Manager , you'll start by owning the complete client journey for your portfolio - from their first onboarding call through renewal and expansion. That gives you ...
Vancouver, BC · On-site +1
About the role As a Customer Success Manager , you'll start by owning the complete client journey for your portfolio - from their first onboarding call through renewal and expansion. That gives you ...
Vancouver, BC · On-site +1
About the role As a Customer Success Manager , you'll start by owning the complete client journey for your portfolio - from their first onboarding call through renewal and expansion. That gives you ...
Vancouver, BC · On-site +1
$80K - $120K/yr
Customer Success Manager Location: Vancouver, BC - Hybrid Reports to: Manager of Customer Experience Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention ...
Vancouver, BC · On-site +1
$80K - $120K/yr
Customer Success Manager Location: Vancouver, BC - Hybrid Reports to: Manager of Customer Experience Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention ...
Langley, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Langley, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Burnaby, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Burnaby, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Richmond, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Richmond, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Richmond, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Richmond, BC · Remote
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
| Aspect | Customer Success Associate Remote | Customer Support Specialist |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling technical issues and resolving customer inquiries |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, problem-solving, communication |
| Work Environment | Remote, collaborative with sales and success teams | Remote or on-site, technical support teams |
| Common Certifications | Customer success or account management certifications | Technical support or IT certifications |
While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.
The most popular types of Customer Success Remote jobs in British Columbia are:
For Customer Success Associate Remote jobs in British Columbia, the most frequently searched job titles are:
The top searched job categories for Customer Success Associate Remote jobs in British Columbia are:
Cities in British Columbia with the most Customer Success Associate Remote job openings:
Vancouver, BC • On-site, Remote
CA$70K - CA$100K/yr
Full-time
Re-posted 11 days ago
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Customer Success Manager to grow long-term profitable customer relationships by making strategic, operational and measurable contributions to customers' unique business objectives. As the account owner, quarterback and driver of account enablement, adoption, expansion, and end-user engagement, the Customer Success Team is directly impacting our rapid growth in enterprise social media management.
As a member of our Customer Success team, you will proactively build relationships, identify and mitigate risk and expand product adoption in a one-to-many approach for our largest portfolio of customers. With a high number of customers, you will be adept at managing multiple priorities without sacrifice to proactive customer delight.
SOCi expects to pay a base salary in the range of $70,000 to $100,000 CAD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world's first agentic workforce. Built specifically for distributed brands, SOCi's brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews - ensuring every location is visible, discoverable, and growing in today's geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World's Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done - intelligently, consistently, and at scale.
How You Will Make an Impact:
What You'll Need to be Successful:
Upon posting, applications for this position will be accepted on an ongoing basis.
