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Customer Success Coordinator Jobs (NOW HIRING)

Kritik

Customer Success Coordinator

$45/hr

Customer Success Coordinator Are you a recent graduate who learns quickly, loves building relationships, and is excited to start your career in Customer Success? Are you interested in shaping the ...

New

Endurance IT Services

$18 - $23.25/hr

Endurance IT Services has a client in FinTech seeking a Customer Success Coordinator to serve as the central point of coordination between clients, su.

Cohere Beauty

Customer Success Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Customer Success Coordinator The Customer Success Coordinator provides administrative and operational support to the Customer Success and Project Management team. This role focuses on task execution ...

GSTV

Customer Success Coordinator

New York, NY · On-site +1

$60K - $80K/yr

CUSTOMER SUCCESS COORDINATOR - Contract Position Details: This role is intended to begin as an independent contractor engagement with the goal of transitioning into a full-time position at GSTV. We ...

GSTV

Customer Success Coordinator

$18.50 - $24/hr

CUSTOMER SUCCESS COORDINATOR - Contract Position Details: This role is intended to begin as an independent contractor engagement with the goal of transitioning into a full-time position at GSTV. We ...

New

GSTV

Customer Success Coordinator

Manhattan, NY · On-site

$19.75 - $26/hr

Customer Success Coordinator - Contract This role is intended to begin as an independent contractor engagement with the goal of transitioning into a full-time position at GSTV. We view this as an ...

RenoDFW

$50 - $70/hr

Join RenoDFW as a Customer Success Coordinator and be the voice of our company. You'll ensure every client has an exceptional experience from their first inquiry through project completion and beyond.

Friendlier

Customer Success Coordinator

Stanford, CA · On-site

$21.25 - $27.75/hr

Customer Success Coordinator Location: Stanford, CA (Onsite) Hours: 37.5 Hours/week - 3 Month Contract Pay: $ 30.00/Hour About Us: Friendlier is leading the reusable packaging movement across North ...

Friendlier

Customer Success Coordinator

Stanford, CA · On-site

$30/hr

Customer Success Coordinator Location: Stanford, CA (Onsite) Hours: 37.5 Hours/week - 3 Month Contract Pay: $30.00/Hour About Us: Friendlier is leading the reusable packaging movement across North ...

RenoDFW

Customer Success Coordinator

Dallas, TX · On-site

$50 - $70/hr

Join RenoDFW as a Customer Success Coordinator and be the voice of our company. You'll ensure every client has an exceptional experience from their first inquiry through project completion and beyond.

Friendlier

Customer Success Coordinator

Stanford, CA · On-site

$21.25 - $27.75/hr

Customer Success Coordinator Location: Stanford, CA (Onsite) Hours: 37.5 Hours/week - 3 Month Contract Pay: $ 30.00/Hour About Us: Friendlier is leading the reusable packaging movement across North ...

Friendlier

Customer Success Coordinator

Stanford, CA · On-site

$30/hr

Customer Success Coordinator Location: Stanford, CA (Onsite) Hours: 37.5 Hours/week - 3 Month Contract Pay: $30.00/Hour About Us: Friendlier is leading the reusable packaging movement across North ...

Endurance IT Services

Customer Success Coordinator

Henrico, VA · On-site

$16.25 - $21.25/hr

Endurance IT Services has a client in FinTech seeking a Customer Success Coordinator to serve as the central point of coordination between clients, support teams, and internal departments. This role ...

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Customer Success Coordinator information

See salary details

$29K

$49.9K

$75.5K

How much do customer success coordinator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success coordinator in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

How does a customer success coordinator collaborate with sales and support teams to ensure client satisfaction?

As a Customer Success Coordinator, you'll frequently act as a bridge between the sales and support teams to ensure a seamless client experience. You'll work closely with sales to understand client expectations and onboarding requirements, and coordinate with support to resolve issues or escalate technical problems. This collaborative approach not only helps maintain high customer satisfaction but also allows you to advocate for client needs internally, contributing to process improvements and retention strategies.

What are the key skills and qualifications needed to thrive as a customer success coordinator, and why are they important?

To thrive as a Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in business or a related field. Familiarity with customer success platforms like Salesforce or HubSpot, as well as proficiency in CRM systems, are typically required. Exceptional problem-solving abilities, empathy, and organizational skills help you effectively manage client needs and resolve issues. These skills and qualities are crucial for building lasting customer relationships, ensuring satisfaction, and driving product adoption and retention.

What is the difference between Customer Success Coordinator vs Customer Support Specialist?

AspectCustomer Success CoordinatorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; certifications like CRM or customer success coursesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentProactive engagement, account management, relationship buildingReactive support, troubleshooting, issue resolution
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech for technical support

The Customer Success Coordinator focuses on proactive client engagement and retention, while the Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coordinator emphasizes relationship management, whereas Support Specialists focus on technical problem-solving.

Is customer success coordinator an entry level job?

A customer success coordinator role is often considered entry-level, suitable for candidates with strong communication skills and some customer service experience. However, some positions may require prior knowledge of customer relationship management (CRM) tools or related certifications. Experience requirements can vary depending on the company and industry.
More about Customer Success Coordinator jobs

What cities are hiring for Customer Success Coordinator jobs?

Cities with the most Customer Success Coordinator job openings:

What are the most commonly searched types of Customer Success jobs?

The most popular types of Customer Success jobs are:

Who are the top companies hiring for Customer Success Coordinator jobs?

The top employers for Customer Success Coordinator jobs are:

What states have the most Customer Success Coordinator jobs?

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Customer Success Coordinator jobs near you
Infographic showing various Customer Success Coordinator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,889 per year, or $24 per hour.

Customer Success Coordinator

Kritik

Remote

$45/hr

Other

Medical, Dental

Posted 2 days ago

New

Job description

Customer Success Coordinator

Are you a recent graduate who learns quickly, loves building relationships, and is excited to start your career in Customer Success? Are you interested in shaping the future of education by impacting student learning? If so, you might be the perfect fit for Kritik's Customer Success Coordinator role!

Kritik is Canada's fastest-growing EdTech startup, revolutionizing education with our peer-to-peer learning and AI authorship tracking platforms (Kritik360 & VisibleAI). We empower educators to assess students' critical thinking skills through collaboration and critique, creating a more engaging and impactful learning experience.

Having recently achieved Product-Market Fit, Kritik is scaling rapidly as we aim to grow our business from the next few years. As part of our ambitious journey, we're expanding our footprint across universities in the US and Canada.

Join our dynamic team and help shape the future of education while launching your career in a high-growth tech environment.

What You'll Do:

As a Customer Success Coordinator, you'll support the Customer Success team and play a key role in ensuring customer satisfaction and smooth day-to-day operations:

  • Manage a portfolio of lower-value customer accounts and support their renewal through regular communication and relationship-building, while identifying upsell opportunities such as new features, add-ons, or courses
  • Support professors throughout onboarding, including course setup assistance and platform walkthroughs
  • Assist with internal administrative tasks to improve efficiency (e.g., instructional design, data organization, reporting)
  • Assist with Learning Management Systems (LMS) integrations and live chat support
  • Work closely with our Director of Customer Success to optimize processes, documentation, and playbooks
What We're Looking For:
  • Recent university or college graduate (Degree or Diploma) in any field
  • Organized, proactive, and eager to take initiative
  • Strong verbal and written communication skills
  • Tech-savvy and comfortable learning new software quickly
  • Strong interpersonal skills and a desire to build positive relationships with clients
  • Excellent prioritizing, time management, and organizational abilities
  • Interest in the education industry, including best teaching and learning practices (training provided)
  • Willingness to travel within Canada and the US for campus visits or conferences once or twice per year

Nice-to-Haves:

  • Experience in customer service, support, or admin roles (including internships or co-ops)
  • Education/teaching background or instructional design exposure
  • Startup or SaaS experience
Why Join Kritik?

We're not just offering a job—we're offering a career packed with growth opportunities and rewards:

  • Competitive compensation: Base salary of $45-55k + bonus.
  • Benefits for Peace of Mind: Full health and dental coverage.
  • Ownership: Generous stock option plan, because we want you to own what you help build.
  • Career progression: Opportunities to grow into Customer Success Specialist or CSM within 1–2 years.
  • Autonomy and impact: We trust our team to innovate and bring new ideas to the table. No micromanaging here!
  • Culture of excellence: Be part of a team built on honesty, transparency, creativity, and collaboration.
  • Team bonding: Weekly remote activities to keep our team connected and energized, as well as twice-annual in-person events in Toronto.

About the Opportunity: This is your chance to join an early-stage company at a major scaling phase. You'll support the expansion of a platform that transforms the way educators teach and students learn, while building the foundation for a strong career in Customer Success. Our remote-first employees are waiting to get to know you!

This role requires M-F 9am-5pm ET working hours. Some flexibility is available.

Kritik welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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