New York, NY · Remote
$120K - $200K/yr
Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the ...
New York, NY · Remote
$120K - $200K/yr
Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the ...
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Orlando, FL · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Quick apply
Orlando, FL · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Quick apply
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
Honolulu, HI · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Quick apply
Honolulu, HI · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Honolulu, HI · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Honolulu, HI · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Madison, WI · On-site
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
Madison, WI · On-site
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice ...
An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Quick apply
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Orlando, FL · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Orlando, FL · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
$150K - $250K/yr
As Customer Success Engineer (CSE) at Tailscale, you'll be the bridge between our technical capabilities and the needs of our most strategic customers. You will work directly with customers to ensure ...
$150K - $250K/yr
As Customer Success Engineer (CSE) at Tailscale, you'll be the bridge between our technical capabilities and the needs of our most strategic customers. You will work directly with customers to ensure ...
Madison, WI · On-site
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
Madison, WI · On-site
The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.
Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...
Quick apply
Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...
Boston, MA · On-site
Customer Success Engineer Locations: Houston OR Boston -(Hybrid) Reports to : Sr. Manager, Customer Success A quick snapshot... The Customer Success Engineer will bring Conga's best ideas ...
Boston, MA · On-site
Customer Success Engineer Locations: Houston OR Boston -(Hybrid) Reports to : Sr. Manager, Customer Success A quick snapshot... The Customer Success Engineer will bring Conga's best ideas ...
Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...
Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...
$39K - $45.3K
11% of jobs
$45.3K - $51.6K
1% of jobs
$51.6K - $58K
2% of jobs
$58K - $64.3K
5% of jobs
$68.4K is the 25th percentile. Wages below this are outliers.
$64.3K - $70.6K
9% of jobs
$70.6K - $76.9K
19% of jobs
The median wage is $77.8K / yr.
$76.9K - $83.2K
19% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$83.2K - $89.5K
12% of jobs
$89.5K - $95.9K
10% of jobs
$95.9K - $102.2K
8% of jobs
$102.2K - $108.5K
4% of jobs
$39K
$78.6K
$108.5K
| Aspect | Hourly Customer Success Engineer | Customer Support Specialist |
|---|---|---|
| Credentials | Technical certifications, relevant experience | Basic customer service training, high school diploma or equivalent |
| Work Environment | Technical teams, client sites, remote | Call centers, help desks, remote or on-site |
| Employer & Industry | Tech companies, SaaS providers | Various industries including tech, retail, telecom |
The Hourly Customer Success Engineer typically requires technical certifications and works closely with clients to ensure product adoption and technical success. In contrast, a Customer Support Specialist handles general customer inquiries and troubleshooting. Both roles are essential for customer satisfaction but differ mainly in technical complexity and scope.
$120K - $200K/yr
Other
Posted 16 days ago
Job Description Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high-growth martech company building a platform used by modern marketing and growth teams to drive acquisition, activation, and revenue. Their technology sits at the intersection of data, experimentation, and go-to-market execution, and is trusted by high-performing growth organizations. As the company scales its customer base, they are investing in a technical customer success function that can engage credibly with senior marketing and growth leaders.
The Role Our client is hiring a Customer Success Engineer to partner closely with customers post-sale, ensuring technical success, adoption, and long-term value. This role is highly consultative and technical, but customer-facing, working directly with Heads of Marketing, Growth, and Revenue to help them achieve measurable outcomes. This is a remote role, with a strong preference for candidates based in the SF Bay Area.
Responsibilities Serve as a technical partner to marketing and growth leaders post-sale Lead onboarding, implementation, and technical enablement for customers Translate growth and marketing objectives into technical configurations and workflows Advise customers on best practices for experimentation, analytics, and optimization Troubleshoot technical issues related to integrations, APIs, and data pipelines Partner with Account Managers and Sales Engineers on renewals and expansions Support technical deep dives, QBRs, and strategic planning sessions Relay customer feedback and product gaps to product and engineering teams Create documentation, playbooks, and enablement materials for customers Track adoption, health metrics, and risks across accounts Requirements 4+ years of experience in Customer Success Engineering, Solutions Engineering, or a similar role Strong understanding of marketing technology, growth marketing, or analytics platforms Experience working directly with marketing, growth, or revenue leaders Ability to speak fluently about acquisition, funnels, attribution, and experimentation Technical comfort with APIs, integrations, and data workflows Strong consultative and communication skills Experience supporting enterprise or high-growth SaaS customers Highly organized, proactive, and customer-obsessed Comfortable working remotely with cross-functional teams Compensation and Benefits $120,000-$200,000 base salary depending on experience Bonus or variable compensation potential Equity or equity upside Remote-first culture with Bay Area collaboration opportunities Clear growth path into senior customer success or technical leadership roles Why This Opportunity Our client offers a rare blend of technical depth and growth marketing influence. This role is ideal for someone who can speak both engineering and marketing fluently, wants to work directly with senior growth leaders, and enjoys helping customers turn technology into revenue impact.
