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Senior Customer Success Engineer Jobs (NOW HIRING)

Customer Success Engineer

New York, NY · Remote

$120K - $200K/yr

... senior marketing and growth leaders. The Role Our client is hiring a Customer Success Engineer to ... partner closely with customers post-sale, ensuring technical success, adoption, and long-term value.

Senior Customer Success Engineer

Denver, CO

$107K - $147K/yr

As a Senior Customer Success Engineer (CSE) within our Solutions Engineering team, you'll help Dataiku's customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. In this ...

As a Senior Customer Success Engineer (CSE) within our Solutions Engineering team, you'll help Dataiku's customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. In this ...

As a Senior Customer Success Engineer (CSE) within our Solutions Engineering team, you'll help Dataiku's customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. In this ...

As a Senior Customer Success Engineer (CSE) within our Solutions Engineering team, you'll help Dataiku's customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. In this ...

Senior Customer Success Engineer

$56.50 - $73/hr

As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You'll lead onboarding, adoption, and optimization ...

Senior Customer Success Engineer

Miami, FL · Remote

$140K - $190K/yr

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Success Metrics * Customer retention and expansion rates * Technical implementation success rates

$140K - $190K/yr

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Success Metrics * Customer retention and expansion rates * Technical implementation success rates

Senior Customer Success Engineer

$107K - $146K/yr

We are looking for engineers who are excited about cloud native, distributed systems technology and ... This role is highly specialized customer success in a fast-growing technology startup. This is a ...

Senior Customer Success Engineer

Miami, FL · Remote

$56.50 - $73/hr

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Success Metrics * Customer retention and expansion rates * Technical implementation success rates

The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.

The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.

The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.

The Customer Success Engineer reports to the Sr. Manager, Customer Operations as a key position within our Customer Success Team where our vision is to partner with our customers and act as one team.

... Sr. Support Engineer, etc.) * Experience working with enterprise customers in a consultative ... Success Engineer at a SaaS company * Ability to clearly explain complex technical concepts to a ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

Houston OR Boston -(Hybrid) Reports to : Sr. Manager, Customer Success A quick snapshot... The Customer Success Engineer will bring Conga's best ideas, innovations, and capabilities and match these ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

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Showing results 1-20

Senior Customer Success Engineer information

See salary details

$59.5K

$126.6K

$183.5K

How much do senior customer success engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for senior customer success engineer in the United States is $126,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $143,500.00 per year, depending on experience, location, and employer.

What is a Senior Customer Success Engineer?

A Senior Customer Success Engineer is a professional who works closely with customers to ensure they achieve maximum value from a company's technical products or services. They act as a bridge between the customer and the engineering or product teams, helping to resolve technical issues, provide product guidance, and advocate for customer needs. In addition to troubleshooting, they often lead onboarding and training sessions, offer strategic advice, and help optimize the customer experience. Their goal is to drive customer satisfaction, retention, and long-term success.

What engineers make $300,000 a year?

Senior Customer Success Engineers in technology companies can earn $300,000 or more annually, especially with experience, specialized skills, and in high-demand industries. Compensation often includes base salary, bonuses, and stock options, particularly in large tech firms or startups with significant growth potential.

How does a Senior Customer Success Engineer typically collaborate with cross-functional teams to resolve complex client issues?

Senior Customer Success Engineers often work closely with product, engineering, and sales teams to address and resolve multifaceted client challenges. They serve as the primary technical contact for customers, gathering detailed feedback and troubleshooting issues that may require input from multiple departments. By facilitating communication between the client and internal teams, they ensure that solutions are both technically sound and aligned with customer goals. This collaborative approach not only helps in resolving immediate concerns but also contributes to product improvement and customer satisfaction.

What does a customer success engineer do?

A customer success engineer is responsible for ensuring clients effectively use a company's products or services by providing technical support, onboarding, and training. They work closely with sales and support teams to resolve technical issues, optimize product adoption, and improve customer satisfaction, often utilizing tools like CRM and support platforms. Strong technical skills and communication abilities are essential for this role.

What are the 5 pillars of customer success?

The five pillars of customer success are onboarding, adoption, retention, expansion, and advocacy. For a Senior Customer Success Engineer, understanding these pillars helps ensure customers achieve their desired outcomes, leading to long-term satisfaction and growth. Mastery of communication, technical skills, and data analysis supports effective management of these pillars.

What are the key skills and qualifications needed to thrive as a Senior Customer Success Engineer, and why are they important?

To thrive as a Senior Customer Success Engineer, you need strong technical expertise in relevant software or platforms, a background in engineering or computer science, and experience in customer-facing roles. Familiarity with CRM systems, ticketing platforms, APIs, and industry certifications such as Salesforce or AWS can be highly beneficial. Exceptional problem-solving, communication, and relationship-building skills help you proactively address client needs and foster long-term partnerships. These skills and qualities are crucial for ensuring client satisfaction, driving product adoption, and delivering measurable value to both customers and the business.

What engineer makes $500,000 a year?

Senior Customer Success Engineers typically do not earn $500,000 annually; such high salaries are more common in executive or specialized roles like senior software engineers, data scientists, or executives in tech companies. Compensation at that level often includes base salary, bonuses, stock options, and other incentives, and usually requires extensive experience, advanced skills, and working in high-paying industries or companies.

What is the difference between Senior Customer Success Engineer vs Customer Success Manager?

AspectSenior Customer Success EngineerCustomer Success Manager
Primary FocusTechnical support, product onboarding, and issue resolutionCustomer relationship management, retention, and upselling
Required SkillsTechnical expertise, product knowledge, troubleshootingCommunication, relationship building, account management
Work EnvironmentTechnical teams, product development, supportSales, account management, customer success teams
Common CertificationsTechnical certifications (e.g., cloud, software)Customer success or account management certifications

While both roles aim to ensure customer satisfaction, the Senior Customer Success Engineer primarily handles technical support and product issues, whereas the Customer Success Manager focuses on building relationships and driving customer retention. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

More about Senior Customer Success Engineer jobs
What cities are hiring for Senior Customer Success Engineer jobs? Cities with the most Senior Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Senior Customer Success Engineer jobs? States with the most job openings for Senior Customer Success Engineer jobs include:
Infographic showing various Senior Customer Success Engineer job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 35% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $126,557 per year, or $60.8 per hour.

Customer Success Engineer

Selr LLC

New York, NY • Remote

$120K - $200K/yr

Other

Posted 27 days ago


Job description

Job Description Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high-growth martech company building a platform used by modern marketing and growth teams to drive acquisition, activation, and revenue. Their technology sits at the intersection of data, experimentation, and go-to-market execution, and is trusted by high-performing growth organizations. As the company scales its customer base, they are investing in a technical customer success function that can engage credibly with senior marketing and growth leaders.

The Role Our client is hiring a Customer Success Engineer to partner closely with customers post-sale, ensuring technical success, adoption, and long-term value. This role is highly consultative and technical, but customer-facing, working directly with Heads of Marketing, Growth, and Revenue to help them achieve measurable outcomes. This is a remote role, with a strong preference for candidates based in the SF Bay Area.

Responsibilities Serve as a technical partner to marketing and growth leaders post-sale Lead onboarding, implementation, and technical enablement for customers Translate growth and marketing objectives into technical configurations and workflows Advise customers on best practices for experimentation, analytics, and optimization Troubleshoot technical issues related to integrations, APIs, and data pipelines Partner with Account Managers and Sales Engineers on renewals and expansions Support technical deep dives, QBRs, and strategic planning sessions Relay customer feedback and product gaps to product and engineering teams Create documentation, playbooks, and enablement materials for customers Track adoption, health metrics, and risks across accounts Requirements 4+ years of experience in Customer Success Engineering, Solutions Engineering, or a similar role Strong understanding of marketing technology, growth marketing, or analytics platforms Experience working directly with marketing, growth, or revenue leaders Ability to speak fluently about acquisition, funnels, attribution, and experimentation Technical comfort with APIs, integrations, and data workflows Strong consultative and communication skills Experience supporting enterprise or high-growth SaaS customers Highly organized, proactive, and customer-obsessed Comfortable working remotely with cross-functional teams Compensation and Benefits $120,000-$200,000 base salary depending on experience Bonus or variable compensation potential Equity or equity upside Remote-first culture with Bay Area collaboration opportunities Clear growth path into senior customer success or technical leadership roles Why This Opportunity Our client offers a rare blend of technical depth and growth marketing influence. This role is ideal for someone who can speak both engineering and marketing fluently, wants to work directly with senior growth leaders, and enjoys helping customers turn technology into revenue impact.