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Customer Success Engineer Jobs (NOW HIRING)

Customer Success Engineer

New York, NY ยท Remote

$120K - $200K/yr

Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

New

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Customer Success Engineer

Austin, TX ยท On-site

$80K - $120K/yr

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Customer Success Engineer Locations: Houston OR Boston -(Hybrid) Reports to : Sr. Manager, Customer Success A quick snapshot... The Customer Success Engineer will bring Conga's best ideas ...

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

Customer Success Engineer

Boston, MA ยท On-site

$125K - $180K/yr

The Customer Success Engineer is a post-sales technical expert responsible for driving adoption, consumption, and measurable outcomes from deployed GenAI applications. Customer Success Engineers ...

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Customer Success Engineer information

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$11

$24

$47

How much do customer success engineer jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer success engineer in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior software engineers, especially those in high-demand fields like AI, cloud computing, or cybersecurity, can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, advanced skills, and working at large tech companies or startups with significant funding.

What are Customer Success Engineers?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

How does a Customer Success Engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What skills do you need to be a CSM?

A Customer Success Manager (CSM) needs strong communication and interpersonal skills to build relationships with clients, along with problem-solving abilities to address customer needs. Knowledge of the company's products or services, technical aptitude, and proficiency with customer relationship management (CRM) tools are also important. Additionally, organizational skills and the ability to analyze customer data help in ensuring client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Customer Success Engineer, and why are they important?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

What engineers make $300,000 a year?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $300,000 or more annually. Compensation often includes base salary, bonuses, and stock options, particularly at large tech companies or startups with significant funding.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What is a customer success engineer?

A customer success engineer is a technical professional who helps clients implement, troubleshoot, and optimize a company's products or services. They often work closely with sales, support, and engineering teams to ensure customer satisfaction and retention, using tools like CRM and support platforms. Strong technical skills, communication, and problem-solving are essential for this role.
More about Customer Success Engineer jobs
What cities are hiring for Customer Success Engineer jobs? Cities with the most Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Customer Success Engineer jobs? States with the most job openings for Customer Success Engineer jobs include:
Infographic showing various Customer Success Engineer job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Temporary. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Engineer

Selr LLC

New York, NY โ€ข Remote

$120K - $200K/yr

Other

Posted 14 days ago


Job description

Job Description Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high-growth martech company building a platform used by modern marketing and growth teams to drive acquisition, activation, and revenue. Their technology sits at the intersection of data, experimentation, and go-to-market execution, and is trusted by high-performing growth organizations. As the company scales its customer base, they are investing in a technical customer success function that can engage credibly with senior marketing and growth leaders.

The Role Our client is hiring a Customer Success Engineer to partner closely with customers post-sale, ensuring technical success, adoption, and long-term value. This role is highly consultative and technical, but customer-facing, working directly with Heads of Marketing, Growth, and Revenue to help them achieve measurable outcomes. This is a remote role, with a strong preference for candidates based in the SF Bay Area.

Responsibilities Serve as a technical partner to marketing and growth leaders post-sale Lead onboarding, implementation, and technical enablement for customers Translate growth and marketing objectives into technical configurations and workflows Advise customers on best practices for experimentation, analytics, and optimization Troubleshoot technical issues related to integrations, APIs, and data pipelines Partner with Account Managers and Sales Engineers on renewals and expansions Support technical deep dives, QBRs, and strategic planning sessions Relay customer feedback and product gaps to product and engineering teams Create documentation, playbooks, and enablement materials for customers Track adoption, health metrics, and risks across accounts Requirements 4+ years of experience in Customer Success Engineering, Solutions Engineering, or a similar role Strong understanding of marketing technology, growth marketing, or analytics platforms Experience working directly with marketing, growth, or revenue leaders Ability to speak fluently about acquisition, funnels, attribution, and experimentation Technical comfort with APIs, integrations, and data workflows Strong consultative and communication skills Experience supporting enterprise or high-growth SaaS customers Highly organized, proactive, and customer-obsessed Comfortable working remotely with cross-functional teams Compensation and Benefits $120,000-$200,000 base salary depending on experience Bonus or variable compensation potential Equity or equity upside Remote-first culture with Bay Area collaboration opportunities Clear growth path into senior customer success or technical leadership roles Why This Opportunity Our client offers a rare blend of technical depth and growth marketing influence. This role is ideal for someone who can speak both engineering and marketing fluently, wants to work directly with senior growth leaders, and enjoys helping customers turn technology into revenue impact.