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Customer Success Engineer Jobs in New York (NOW HIRING)

Customer Success Engineer

New York, NY ยท Remote

$120K - $200K/yr

Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the ...

Customer Success Engineer Location: New York, NY (123 park avenue New York) Duration: Full-time Work Model: Onsite Required Experience: 5+ years Preferred Skills: Commercial Real Estate tech ...

Customer Success Engineer Department: Occupier Solutions Location: Chicago / Dallas / NYC Hybrid The Opportunity Newmark is seeking a Customer Success Engineer (CSE) to serve as the technical bridge ...

Customer Success Engineer

New York, NY ยท On-site

$85K - $110K/yr

About the Role The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You'll work directly with all users to ensure they can get the ...

As a Customer Success Engineer at vCluster, you aren't just managing accounts -- you are the primary architect of customer outcomes after the deal closes. Sitting at the intersection of technical ...

Customer Success Engineer

New York, NY ยท On-site

$165K - $190K/yr

Forward is looking for a Customer Success Engineer * Do want to create a category and help build a special company? * Join a company that has been in market 5+ years and has some of the top Federal ...

Customer Success Engineer

New York, NY ยท On-site

$165K - $190K/yr

Forward is looking for a Customer Success Engineer * Do want to create a category and help build a special company? * Join a company that has been in market 5+ years and has some of the top Federal ...

Customer Success Engineer

New York, NY ยท On-site +1

$120K - $200K/yr

What we are looking for We're growing our Customer Success Engineering team. This team is the face of the organization. You'll work directly with customers to help them get the most out of Stedi, and ...

Customer Success Engineer - Commercial

New York, NY ยท On-site +1

$140K - $160K/yr

As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: * Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth ...

Customer Success Engineer/Devops

New York, NY ยท On-site

$150K - $200K/yr

About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer ...

Customer Success Engineer/Devops

New York, NY ยท On-site

$150K - $200K/yr

About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer ...

We are PUMPED to expand the customer success team! Looking for someone with a technical SaaS ... Work closely with Sales, Product, and Engineering teams to ensure seamless handoffs, resolve ...

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Customer Success Engineer information

See New York salary details

$12

$26

$51

How much do customer success engineer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer success engineer in New York is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.60 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What are the most commonly searched types of Customer Success Engineer jobs in New York?

The most popular types of Customer Success Engineer jobs in New York are:

What are popular job titles related to Customer Success Engineer jobs in New York?

For Customer Success Engineer jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Customer Success Engineer jobs?

Cities in New York with the most Customer Success Engineer job openings:

Infographic showing various Customer Success Engineer job openings in New York as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $55,105 per year, or $26.5 per hour.

Customer Success Engineer

New York, NY โ€ข Remote

$120K - $200K/yr

Full-time

Re-posted 15 days ago


Job description

Job Description Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high-growth martech company building a platform used by modern marketing and growth teams to drive acquisition, activation, and revenue. Their technology sits at the intersection of data, experimentation, and go-to-market execution, and is trusted by high-performing growth organizations. As the company scales its customer base, they are investing in a technical customer success function that can engage credibly with senior marketing and growth leaders.

The Role Our client is hiring a Customer Success Engineer to partner closely with customers post-sale, ensuring technical success, adoption, and long-term value. This role is highly consultative and technical, but customer-facing, working directly with Heads of Marketing, Growth, and Revenue to help them achieve measurable outcomes. This is a remote role, with a strong preference for candidates based in the SF Bay Area.

Responsibilities Serve as a technical partner to marketing and growth leaders post-sale Lead onboarding, implementation, and technical enablement for customers Translate growth and marketing objectives into technical configurations and workflows Advise customers on best practices for experimentation, analytics, and optimization Troubleshoot technical issues related to integrations, APIs, and data pipelines Partner with Account Managers and Sales Engineers on renewals and expansions Support technical deep dives, QBRs, and strategic planning sessions Relay customer feedback and product gaps to product and engineering teams Create documentation, playbooks, and enablement materials for customers Track adoption, health metrics, and risks across accounts Requirements 4+ years of experience in Customer Success Engineering, Solutions Engineering, or a similar role Strong understanding of marketing technology, growth marketing, or analytics platforms Experience working directly with marketing, growth, or revenue leaders Ability to speak fluently about acquisition, funnels, attribution, and experimentation Technical comfort with APIs, integrations, and data workflows Strong consultative and communication skills Experience supporting enterprise or high-growth SaaS customers Highly organized, proactive, and customer-obsessed Comfortable working remotely with cross-functional teams Compensation and Benefits $120,000-$200,000 base salary depending on experience Bonus or variable compensation potential Equity or equity upside Remote-first culture with Bay Area collaboration opportunities Clear growth path into senior customer success or technical leadership roles Why This Opportunity Our client offers a rare blend of technical depth and growth marketing influence. This role is ideal for someone who can speak both engineering and marketing fluently, wants to work directly with senior growth leaders, and enjoys helping customers turn technology into revenue impact.