ZipRecruiter

Log In

1

Customer Success Engineer Jobs Near Me

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$95K - $112K/yr

We are a devoted and capable team that includes world-renowned engineers and distinguished business ... As a Customer Success Manager, you will own a portfolio of manufacturing customers from ...

AssetWatch, Inc.

Team Lead, Customer Success

Columbus, OH · Remote

$110K - $135K/yr

We are a devoted and capable team that includes world-renowned engineers and distinguished business ... What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for ...

Path Robotics

Customer Success Manager

Columbus, OH

... engineering, and sales * Coordinate ongoing customer touchpoints to ensure customer production ... Own customer utilization and long-term success of our robotic systems across all assigned accounts ...

Path Robotics

Customer Success Manager

Columbus, OH · On-site

... engineering, and sales * Coordinate ongoing customer touchpoints to ensure customer production ... Own customer utilization and long-term success of our robotic systems across all assigned accounts ...

Thermo Systems

Control Systems Engineer

Dublin, OH · On-site

... customer success, and financial strength. Job Summary: Works on control system projects; gains ... Electrical Engineering, Mechanical Engineering, Computer Science, or other pertinent curriculum ...

Jumpmind, Inc.

Senior Sales Engineer

Columbus, OH · On-site

Support post-sales handoff to implementation teams and ensure customer success alignment. Qualifications: Required: * Bachelor's degree in Engineering, Computer Science, or related field (or ...

Plaskolite

Technical Development Engineer

Columbus, OH · On-site

$110K - $160K/yr

Technical Development Engineer - Acrylic Polymer & Profiles REPORTS TO: General Manager of Acrylic ... customer success and drive business growth. This position requires attention to detail, the ability ...

Immuta

Resident Solution Architect (US)

Columbus, OH

$170K - $203K/yr

As the link between Product, Engineering, and Customer Success, the Technical Success team empowers customers to seamlessly extend and operationalize Immuta's platform, ensuring measurable value ...

Immuta

Resident Solution Architect (US)

Columbus, OH · On-site

$170K - $203K/yr

As the link between Product, Engineering, and Customer Success, the Technical Success team empowers customers to seamlessly extend and operationalize Immuta's platform, ensuring measurable value ...

next page

Showing results 1-20

All JobsCustomer Success Engineer JobsCustomer Success Engineer Jobs Near Me

Customer Success Engineer information

See salary details

$11

$24

$47

How much do customer success engineer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for customer success engineer in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.
What are popular job titles related to Customer Success Engineer jobs? For Customer Success Engineer jobs, the most frequently searched job titles are:
What job categories do people searching Customer Success Engineer jobs look for? The top searched job categories for Customer Success Engineer jobs are:
What cities are hiring for Customer Success Engineer jobs? Cities with the most Customer Success Engineer job openings:
What states have the most Customer Success Engineer jobs? States with the most job openings for Customer Success Engineer jobs include:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
Customer Success Engineer jobs near you
A map of the United States highlighting the number of Customer Success Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Success Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Success Manager

AssetWatch, Inc.

Columbus, OH • Remote

$95K - $112K/yr

Full-time

Re-posted yesterday

Job description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

About the Role

At AssetWatch, our Customer Success Managers are strategic advisors who help manufacturers transform the way they approach reliability and maintenance. This role is about much more than managing customer relationships. It is about helping customers achieve measurable business outcomes through the successful adoption of our predictive maintenance solutions.

As a Customer Success Manager, you will own a portfolio of manufacturing customers from implementation through long-term success. You will partner with maintenance and reliability leaders to develop strategies that maximize the value of AssetWatch while building trusted relationships at every level of the organization.

Working closely with Sales, Condition Monitoring, Hardware Support, and Product teams, you will advocate for your customers, drive adoption, improve retention, and identify expansion opportunities for continued growth.

What You Will Do

  • Own a portfolio of manufacturing customers and build trusted relationships with users, site leaders, and executive stakeholders.
  • Develop a deep understanding of each customer's business objectives, maintenance strategy, operational challenges, and success metrics.
  • Create and execute customer Success Plans that define business goals, adoption strategies, key milestones, and measurable outcomes.
  • Monitor customer health using adoption metrics, engagement data, and business outcomes to proactively identify risks and opportunities.
  • Lead Business Reviews that demonstrate business value, communicate progress, and align on future objectives.
  • Partner with Sales, Product, Condition Monitoring, and Support to deliver an exceptional customer experience and remove obstacles to success.
  • Partner with Sales to identify and advance expansion opportunities, with direct accountability for commercial outcomes within your portfolio.
  • Manage customer issues with urgency, professionalism, and accountability while maintaining trust and confidence.
  • Maintain accurate account plans, customer health data, and forecasting within Salesforce and other customer success tools.
  • Consistently achieve customer retention, expansion, and adoption goals.

Qualifications

  • Five or more years of experience in Customer Success, Strategic Account Management, Consulting, or a similar customer-facing role within a B2B technology company.
  • Experience working with manufacturing, industrial, reliability, maintenance, or operations teams is strongly preferred.
  • Proven ability to build trusted relationships with executive leaders and cross-functional customer teams.
  • Experience consulting with customers to solve complex business challenges and deliver measurable business outcomes.
  • Demonstrated success developing and executing strategic Success Plans that improve adoption, retention, and customer value.
  • Strong business acumen with the ability to connect technology solutions to operational and financial results.
  • Experience leading Executive or Quarterly Business Reviews with senior customer stakeholders.
  • A data-driven mindset with the ability to interpret customer health metrics and proactively mitigate risk.
  • A track record of achieving or exceeding customer retention, renewal, and expansion goals.
  • Experience with Salesforce and Customer Success platforms.
  • Outstanding communication, presentation, and active listening skills.
  • Excellent organizational skills with the ability to prioritize effectively in a fast-paced environment.
  • A passion for continuous learning, improvement, and delivering exceptional customer experiences.
  • Willingness to travel to customer sites as needed, typically 3 times per quarter.

#LI-Remote

The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.

The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process.

AssetWatch Salary Range (US)
$95,000—$112,000 USD
What We Offer:
AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.
  • Competitive compensation package including stock options
  • Flexible work schedule
  • Comprehensive benefits including retirement plan match
  • Opportunity to make a real impact every day
  • Work with a dynamic and growing team
  • Unlimited PTO
We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.