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Customer Success Engineer Jobs in Atlanta, GA (NOW HIRING)

Finastra

Customer Success Director

Atlanta, GA

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Success Director (CSD) - Corporate Lending is responsible for executing Customer ... Partner with Product, Engineering, Support, and Services to resolve issues and improve outcomes

Canary Hiring Technologies

Customer Success Manager

Atlanta, GA · On-site

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Partner with Sales, Product, and Engineering teams on customer feedback. Create and track success metrics (NPS, retention, adoption rates, ROI). Identify upsell and expansion opportunities within ...

Itential Careers

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... Product, and Engineering to champion customer needs and drive a customer-centric culture at ...

QAD

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

Wise

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

Genlogs

Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager GenLogs is a hardware, software, and data company building the next ... Work closely with Support, Product, Engineering, and Data teams to resolve customer challenges and ...

Evident.io

Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The world's largest organizations rely on Evident to help them protect ... Partner with Sales, Support, Product, and Engineering to advocate for customers * Provide ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... Partner with Sales, Support, Product, and Engineering to advocate for customers * Provide ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... Partner with Sales, Support, Product, and Engineering to advocate for customers * Provide ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... Partner with Sales, Support, Product, and Engineering to advocate for customers * Provide ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... Partner with Sales, Support, Product, and Engineering to advocate for customers * Provide ...

TRACTIAN

Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Bachelor's degree in Engineering or a related field. * Ability to deliver under tight schedules and ...

Trimble

Customer Success Manager

Alpharetta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... Educational background in Civil Engineering, GIS, Construction Management, or Transportation ...

Trimble, Inc.

Customer Success Manager

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... Educational background in Civil Engineering, GIS, Construction Management, or Transportation ...

Trimble

Customer Success Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... Educational background in Civil Engineering, GIS, Construction Management, or Transportation ...

SageNet

Customer Success Manager

Marietta, GA · On-site

Partner with Engineering, Operations, Service Delivery, Finance, and Support to coordinate customer ... YOUR IMPACT Success in this role is measured by the quality of the customer experience, the ...

SageNet LLC

Customer Success Manager

Marietta, GA

Partner with Engineering, Operations, Service Delivery, Finance, and Support to coordinate customer ... YOUR IMPACT Success in this role is measured by the quality of the customer experience, the ...

SageNet

Customer Success Manager

Marietta, GA · On-site

Partner with Engineering, Operations, Service Delivery, Finance, and Support to coordinate customer ... YOUR IMPACT Success in this role is measured by the quality of the customer experience, the ...

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Showing results 1-20

All JobsCustomer Success Engineer JobsCustomer Success Engineer Jobs in Atlanta, GA

Customer Success Engineer information

See Atlanta, GA salary details

$11

$23

$45

How much do customer success engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer success engineer in Atlanta, GA is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $24.28 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What are the most commonly searched types of Customer Success Engineer jobs in Atlanta, GA?

The most popular types of Customer Success Engineer jobs in Atlanta, GA are:

What are popular job titles related to Customer Success Engineer jobs in Atlanta, GA?

For Customer Success Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Success Engineer jobs in Atlanta, GA look for?

The top searched job categories for Customer Success Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Success Engineer jobs?

Cities near Atlanta, GA with the most Customer Success Engineer job openings:

Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,438 per year, or $23.3 per hour.

Software Engineer - Customer Success

Feedzai

Atlanta, GA • Remote

Full-time

Re-posted 17 hours ago

Job description

The Customer Success Engineering team works directly with clients and partners to ensure that every technical aspect of our product-installation, configuration, and customization-is delivered smoothly and at the highest standard. We act as technical consultants, helping clients solve complex and unique challenges. Our team is dynamic, persistent, and committed to delivering a world-class experience. If you're excited about being a client-facing engineer who makes a real impact, this is the opportunity for you.

You:

As a Professional Software Engineer in the Customer Success Department, you will serve as a technical consultant to our clients, ensuring our solutions align with their unique architectural and business needs. You will guide clients through complex integration and performance management strategies, leveraging your deep technical expertise in SQL, NoSQL, Cloud environments (AWS, Azure, GCP), and messaging systems (Kafka, RabbitMQ). While you will advise on the installation and configuration of our platform, you will also apply your hands-on engineering skills to design and implement custom Java interfaces, web service integrations, and bespoke extensions for our Fraud Analysis platform. Working alongside Data Scientists, Project Managers, and Fraud Analysts, you will translate client challenges into robust, scalable technical requirements and remain actively involved in executing those requirements when specialized development is required.

 

Your Day to Day:

  • Consult with clients to define technical requirements and architectural approaches for custom integrations.
  • Develop high-quality, testable Java code for custom extensions and complex integrations when standard configurations do not meet specific client needs.
  • Diagnose complex performance and integration challenges, providing expert guidance and code-level solutions to ensure system stability. 
  • Act as a strategic bridge between client business goals and technical execution, translating needs into efficient, scalable software solutions.
  • Contribute to and advocate for engineering best practices, ensuring that custom work remains maintainable and aligned with the core product roadmap.
  • Mentor, coach, and inspire other team members, helping foster best practices in software development and technical consulting.
  • Work with Agile principles to regularly deliver quality products.
  • Provide Second Tier support for live clients.

You Have & You Know-how:

  • A Bachelor of Science and/or a Master of Science in Computer Science, a degree in a comparable field, or equivalent work experience;
  • 3 years of work experience in Java software development;
  • Thread and JVM Memory Management in high-performance systems;
  • Client engagement experience and ability to act as a consultant to our clients;
  • Excellent English communication skills, both verbal and written;
  • Experience with Zookeeper, RabbitMQ, Cassandra, Ansible, Docker, and databases (nice to have).

The Customer Success Team is responsible for delivering our product to our clients. This includes configuration, solution development, and risk strategy to enable them to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. Join us!
 #LI-Remote #LI-BX1

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