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Customer Success Engineer Jobs (NOW HIRING)

Simplex

Customer Success Engineer

Austin, TX

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

9root Inc.

Customer Success Engineer

Manhattan, NY · Remote

$80K - $115K/yr

Customer Success Engineer Remote Full-Time Compensation: $80,000 - $115,000/year + health benefits, stock options, and 3 weeks PTO About Isomer Isomer is transforming insurance operations with AI ...

Simplex

Customer Success Engineer

Austin, TX · On-site

$80K - $120K/yr

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

WalkMe

Customer Success Engineer

Raleigh, NC · On-site

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

Conga

Customer Success Engineer

Boston, TX · On-site

Customer Success Engineer Locations: Houston OR Boston -(Hybrid) Reports to : Sr. Manager, Customer Success A quick snapshot... The Customer Success Engineer will bring Conga's best ideas ...

WalkMe

Customer Success Engineer

New York, NY · On-site

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

PeopleReign

Customer Success Engineer

Manhattan, NY · Remote

As a Customer Success Engineer (CSE) , you are the technical bridge between our product and our customers' success. You aren't just a technical resource; you are a strategic advisor who loves the ...

Simplex

Customer Success Engineer

Austin, TX · On-site

$80K - $120K/yr

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Simplex

Customer Success Engineer

Austin, TX · On-site

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

WalkMe

Customer Success Engineer

Austin, TX · On-site

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

WalkMe

Customer Success Engineer

New York, NY · On-site

Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...

Tailscale

Customer Success Engineer

Manhattan, NY · On-site

$200K - $250K/yr

As Customer Success Engineer (CSE) at Tailscale, you'll be the bridge between our technical capabilities and the needs of our most strategic customers. You will work directly with customers to ensure ...

DataRobot

Customer Success Engineer

Boston, MA · On-site

$125K - $180K/yr

The Customer Success Engineer is a post-sales technical expert responsible for driving adoption, consumption, and measurable outcomes from deployed GenAI applications. Customer Success Engineers ...

Axle

Customer Success Engineer

Manhattan, NY · On-site

Customer Success Engineer Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI ...

New

DataRobot

Customer Success Engineer

Boston, MA · On-site

$125K - $180K/yr

The Customer Success Engineer is a post-sales technical expert responsible for driving adoption, consumption, and measurable outcomes from deployed GenAI applications. Customer Success Engineers ...

DataRobot, Inc.

Customer Success Engineer

Boston, MA · On-site

$125K - $180K/yr

The Customer Success Engineer is a post-sales technical expert responsible for driving adoption, consumption, and measurable outcomes from deployed GenAI applications. Customer Success Engineers ...

101domain

Customer Success Engineer

Vista, CA · On-site

$30 - $33/hr

Are you technically sharp engineer who enjoys working directly with clients, and wants to grow their expertise in internet infrastructure and security? 101domain is looking for a Customer Success ...

Nuclearn

Customer Success Engineer

Phoenix, AZ · On-site

The role Customer Success Engineers at Nuclearn deploy AI software inside nuclear plants. It's a pretty cool to have at a dinner party, and the work behind it is even more interesting than it sounds.

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How much do customer success engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for customer success engineer in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Engineer, and why are they important?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a Customer Success Engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What are Customer Success Engineers?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What engineering jobs pay $500,000?

Senior engineering roles such as Software Development Managers, Solutions Architects, and Engineering Directors often have total compensation packages reaching or exceeding $500,000, especially in high-demand industries like technology and finance. These positions typically require extensive experience, advanced technical skills, and leadership responsibilities, often supplemented by bonuses, stock options, or profit sharing.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

More about Customer Success Engineer jobs
What cities are hiring for Customer Success Engineer jobs? Cities with the most Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Customer Success Engineer jobs? States with the most job openings for Customer Success Engineer jobs include:
What job categories do people searching Customer Success Engineer jobs look for? The top searched job categories for Customer Success Engineer jobs are:
Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Customer Success Engineer

Customer Success Engineer

Simplex

Austin, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and support. Learn and sharpen your SQL skills and diagnose integration issues using products like Postman. You will help onboard some of the nation’s top companies working in partnership with Account Executives, Account Managers and fellow CX engineers to present a cohesive, team-oriented approach to customers.

As a Customer Success Engineer, you will: 

  • Accurately onboard clients onto the platform
  • Continually monitor dedicated accounts and make optimizations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter  
  • Become a product expert and influence the product roadmap.
  • Provide appropriate product suggestions on a client-by-client basis  
  • Minimize churn by enlisting all available corporate resources to solve problems & drive results 
  • Prepare and conduct regularly scheduled trend and metric reviews with clients  
  • Resolve technical, product and account issues as they occur  
  • Accurately document all relevant activity in Salesforce  

What we are looking for in a highly qualified candidate: 

  • Current Bachelor's degree (or expected graduation by May 2026) from a top school.
  • Demonstrated interest in data / analytics. Willingness to learn and utilize SQL
  • Very adaptable and open to change in a fast-paced team environment  
  • High level of natural curiosity to challenge the status quo
  • Excellent verbal and written communication, presentation, and interpersonal skills 
  • Must be eligible to work permanently in the United States without employer sponsorship  at any time now or in the future

 Benefits: 

  • Highly competitive salary & total compensation
  • Company-paid gym membership or Classpass 
  • Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents 
  • 401(k) retirement plan with 3% employer contribution 
  • Paid company holidays and unlimited PTO
  • Awesome company events


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