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Customer Success Engineer Jobs (NOW HIRING)

NuclearN AI

Customer Success Engineer

Phoenix, AZ · On-site

The role Customer Success Engineers at Nuclearn deploy AI software inside nuclear plants. It's a pretty cool to have at a dinner party, and the work behind it is even more interesting than it sounds.

Nuclearn

Customer Success Engineer

Phoenix, AZ · On-site

The role Customer Success Engineers at Nuclearn deploy AI software inside nuclear plants. It's a pretty cool to have at a dinner party, and the work behind it is even more interesting than it sounds.

Altanovo

Customer Success Engineer

Vista, CA · Hybrid

Are you technically sharp engineer who enjoys working directly with clients, and wants to grow their expertise in internet infrastructure and security? 101domain is looking for a Customer Success ...

Forward Networks

Customer Success Engineer

Charlotte, NC · On-site

$165K - $190K/yr

Forward Networks is looking for a Customer Success Engineer * Do want to create a category and help build a special company? * Join a company that has been in market 5+ years and has some of the top ...

Altanovo

Customer Success Engineer

Vista, CA · On-site

$30 - $33/hr

Are you a technically sharp engineer who thrives at the intersection of complex infrastructure and high-value client relationships? 101domain is looking for a Customer Success Engineer to serve as ...

Nuclearn

Customer Success Engineer

Phoenix, AZ · On-site

The role Customer Success Engineers at Nuclearn deploy AI software inside nuclear plants. It's a pretty cool to have at a dinner party, and the work behind it is even more interesting than it sounds.

Forward Networks

Customer Success Engineer

Charlotte, NC · On-site

$165K - $190K/yr

Forward Networks is looking for a Customer Success Engineer * Do want to create a category and help build a special company? * Join a company that has been in market 5+ years and has some of the top ...

Sprig

Customer Success Engineer

San Francisco, CA · On-site

$135K - $150K/yr

About the Role As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You'll partner directly with ...

Finvari

Customer Success Engineer

Seattle, WA · On-site

$115K - $140K/yr

As a Customer Success Engineer , you will serve as the technical champion to customers; leading seamless onboarding, supporting integrations, and resolving complex issues. You'll work cross ...

Altanovo

Customer Success Engineer

Vista, CA · Hybrid

Are you a technically sharp engineer who thrives at the intersection of complex infrastructure and high-value client relationships? 101domain is looking for a Customer Success Engineer to serve as ...

GitLab

Customer Success Engineer - West

An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice ...

Forward

Customer Success Engineer

Charlotte, NC · On-site

They are seeking a Customer Success Engineer to provide world-class post-sales technical leadership to their client base, ensuring successful usage and adoption of their technologies.

New

E2B

Customer Success Engineer

San Francisco, CA · On-site

$110K - $140K/yr

ABOUT THE ROLE We are looking for our first Customer Success Engineer to lead post sales efforts and ensure that customers are getting the best utility possible from E2B. E2B's customers split ...

Redpanda Data

Customer Success Engineer

Austin, CO · Remote

$175K - $206K/yr

About The Role Come and join our rapidly growing Customer Success Engineering team! As a Solutions Architect, you will help us ensure the success of Redpanda customers. This could range from running ...

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How much do customer success engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer success engineer in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Engineer, and why are they important?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a Customer Success Engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What are Customer Success Engineers?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What engineering jobs pay $500,000?

Senior engineering roles such as Software Development Managers, Solutions Architects, and Engineering Directors often have total compensation packages reaching or exceeding $500,000, especially in high-demand industries like technology and finance. These positions typically require extensive experience, advanced technical skills, and leadership responsibilities, often supplemented by bonuses, stock options, or profit sharing.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

More about Customer Success Engineer jobs
What cities are hiring for Customer Success Engineer jobs? Cities with the most Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Customer Success Engineer jobs? States with the most job openings for Customer Success Engineer jobs include:
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Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Customer Success Engineer

Customer Success Engineer

Framework Ventures

Manhattan, NY • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Founded by the creators of Fortmatic, Magic is a Web3 infrastructure company that empowers developers to create seamless and secure user onboarding experiences, abstracting away the complexities of blockchain technology. We are backed by top investors such as Tiger Global, Lightspeed Ventures, SV Angel, Social Capital, Northzone, Placeholder, Naval Ravikant, Alexis Ohanian, and Balaji Srinivasan. To date, Magic has enabled more than 110K developers and enterprises to onboard over 10 million users to the Web3 ecosystem — and we continue to grow rapidly.

We are trusted by leading NFT marketplaces such as Immutable, Niftys, OpenSea, Decentraland and major enterprise Web2 companies alike. If you are excited to make Web3 accessible and help onboard the next billion users, let's chat! The Role Magic is looking for a talented Customer Success Engineer to join our growing CS team.

In this role, you will focus on enhancing the customer integration process. You offer a strong ability to explain complex concepts in simplified terms. The Customer Success Engineer will apply technical expertise to solve all customer bugs, while partnering with existing customers to assist with pre- and post-integration.

You will also step into pre‐sales conversations to answer technical questions in real time, improving our GTM process. This is a high impact role with an opportunity to shape our customer onboarding flow. You Will Prioritize and drive resolution of customer issues quickly and efficiently Have a deep understanding of the Magic SDK and how to integrate it into different languages and frameworks, such as React.js Provide technical guidance and best practices as the technical support expert Deep dive into customer code to resolve bugs Be the first point of contact for supporting our enterprise customers and partners Develop and iterate on processes, tools, communication channels, and documentation to enable the best possible technical support experience at scale Drive relationships with customers to understand technical and business objectives Advocate customer needs cross‐departmentally and continuously iterate to provide the best customer experience Evangelize and educate customers on our existing products and new product launches Contribute to the Magic codebase Work closely with engineering teams building out solutions for client use cases You Have 1+ years of experience in a software development role Strong knowledge of React and NextJS Strong technical communication skills—able to explain complex concepts to both technical and non‐technical customers Strong relationship management skills—able to monitor, analyze, and devise specific action plans to improve customer experience Strong teamwork skills—able to work with cross‐functional teams Able to learn complex technical concepts quickly and continuously Able to work independently with minimal supervision Loves to solve open‐ended technology and business problems Loves to teach and dive to the bottom of things to unblock customers Comfortable with shifting gears multiple times throughout the day Even Better Computer Science degree Strong project management skills Strong blockchain knowledge, ideally Ethereum Full‐stack development experience, ideally JavaScript and Python Experience working with Zendesk and Jira Benefits Fully remote team and flexible working hours Competitive salary and stock options 10% minimum performance‐based annual bonus Unlimited paid time off Platinum‐level Health, Vision, and Dental insurance – Magic covers 99% 401(k) program Top of the line equipment $300 monthly budget for personal wellness, professional development, and home office needs Annual team meetups At Magic, we believe building a team full of diverse perspectives and experiences is vital to success.

We strongly encourage anyone who has been historically under‐represented in tech to apply for this role. Magic does not discriminate on the basis of gender, sexual orientation, race, religion, citizenship status, age or physical ability. Empathy, authenticity, and inclusivity are at the core of all we do.

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