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Customer Success Engineer Jobs (NOW HIRING)

Rebound Technologies

Customer Success Engineer

Denver, CO · On-site

$100K - $140K/yr

We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...

Rebound Technologies

Customer Success Engineer

Denver, CO · On-site

$100K - $140K/yr

We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...

Pave

Customer Success Engineer

San Francisco, CA · On-site

$190/hr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Flux

Customer Success Engineer

San Francisco, CA · On-site

The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...

Rebound Technologies

Customer Success Engineer

Denver, CO · On-site

$100K - $140K/yr

We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...

Pave

Customer Success Engineer

New York, NY

$113K - $142K/yr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Glimpse

Customer Success Engineer

New York, NY · On-site

$110K - $160K/yr

About the role As a Customer Success Engineer at Glimpse, you own the success of our mid-market and enterprise customers. That means getting hands-on: project managing internal stakeholders to ...

Pave

Customer Success Engineer

New York, NY · On-site

$190/hr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Pave

Customer Success Engineer

San Francisco, CA

$113K - $142K/yr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Pave

Customer Success Engineer

Salt Lake City, UT · On-site

$190/hr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Deepgram

Customer Success Engineer (Americas)

$140K - $175K/yr

... Engineer Our Customer Success team - The Heartbeat of Deepgram - sits at the intersection of customers, product, and growth. We don't just "manage accounts." We make Deepgram succeed inside our ...

Descope

Customer Success Engineer

Los Altos, CA · On-site

$110K - $160K/yr

Descope is a developer-first identity provider for customers, partners, and AI agents. Our drag & drop approach to identity enables developers to easily deploy authentication, MFA, SSO, and MCP / AI ...

Postman

Customer Success Engineer/Devops

Boston, MA · On-site

$150K - $200K/yr

About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer ...

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Customer Success Engineer information

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How much do customer success engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for customer success engineer in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What engineers make $200,000 a year?

Senior software engineers, especially those with specialized skills in areas like machine learning, cloud computing, or cybersecurity, can earn $200,000 or more annually. High-level roles often require extensive experience, advanced certifications, and proficiency with tools such as AWS, Azure, or programming languages like Python and Java.

What are Customer Success Engineers?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

How does a Customer Success Engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What engineer makes $500,000 a year?

Senior software engineers, especially those in high-demand fields like cloud computing, AI, or at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, specialized skills, and often working in leadership or highly technical roles within competitive organizations.

What are the key skills and qualifications needed to thrive as a Customer Success Engineer, and why are they important?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What is a customer success engineer?

A customer success engineer is a technical professional who works with clients to ensure they effectively use a company's products or services. They provide technical support, troubleshoot issues, and help optimize the customer experience, often using tools like CRM and support platforms. Strong communication skills and technical knowledge are essential for this role.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000, often with bonuses or commissions included.
More about Customer Success Engineer jobs
What cities are hiring for Customer Success Engineer jobs? Cities with the most Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Customer Success Engineer jobs? States with the most job openings for Customer Success Engineer jobs include:
What job categories do people searching Customer Success Engineer jobs look for? The top searched job categories for Customer Success Engineer jobs are:
Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Engineer Tech

Evolution Workspace

The Woodlands, TX • On-site

Full-time

Posted 14 days ago

Job description

Customer Success Engineer Tech
Job Description
Department: Business Development
Job Status: Full-Time
FLSA Status: Salary, Non-Exempt
Reports To: Manager of Customer Success
Location: Remote - Hybrid, Office: EVO (Houston, Midland or Pittsburgh)
Amount of Travel Required: 10%
Work Schedule: Monday - Friday, 8 a.m. - 5 p.m.
Positions Supervised: N/A
AIP Level: 7
POSITION SUMMARY:The Customer Success Engineer (CSE) Tech is responsible for supporting the Customer Success Engineering team by providing high level technical support and strategic analysis across the partner network. This role focuses on specialized cross customer projects and basin wide initiatives that drive operational excellence and value capture for multiple stakeholders. In this capacity, you will enable CSEs to make data driven decisions, help facilitate commercial evaluations and support the broader team in achieving customer and Evolution organizational goals.
ESSENTIAL FUNCTIONS:(The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may")
Technical Project Support & Execution
  • Execute specialized technical projects that span multiple customer accounts, ensuring consistent application of best practices and innovative solutions.
  • Support the CSE team by providing deep dive technical analysis on complex operational challenges, emissions reductions, and efficiency improvements.
  • Lead basin wide initiatives aimed at benchmarking performance and identifying regional trends to elevate EVO's reputation as a best-in-class service provider.

Data Analysis & Economic Modeling
  • Analyze and model economic data to identify performance trends across different customers and basins, providing actionable insights that drive regional value capture.
  • Develop comprehensive business cases that address cross basin operational variances, ensuring ROI and value creation are quantified for broad scale initiatives.
  • Utilize digital tools and advanced software to track performance metrics and KPIs across different basins and service offerings.

Cross Functional Collaboration
  • Work closely with Engineering, Operations, and Digital Technology departments to translate field data into actionable insights for the CSE team.
  • Contribute to the "Voice of the Customer" by aggregating feedback from various basin wide interactions to help shape product roadmaps and service enhancements.
  • Provide technical backup and surge support for dedicated CSEs during high intensity project phases or strategic partner reviews.

Operational Excellence
  • Drive the design and execution of strategies that improve overall customer health and regional retention.
  • Ensure that all technical deliverables meet EVO's standards for Consistent, Best in Class Organizational & Operational Excellence (CBOE).
  • Identify emerging needs within specific basins and propose proactive service offerings to address those gaps.
  • Performs other related duties as assigned to assist with successful operations and business continuity.

POSITION REQUIREMENTS
  • Must be legally authorized to work in the United States without the need for sponsorship.
  • Must be at least 18 years of age or older.
  • Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s).
  • Valid U.S. Driver's License required. Most employment is contingent upon meeting company driving standards, including 3 year U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.

EDUCATION/EXPERIENCE LEVEL
  • Bachelor of Science in Engineering, or equivalent technical field. An equivalent combination of education, specialized training, and relevant professional experience will be considered in lieu of a formal degree.
  • 3+ years of hydraulic fracturing experience, preferably with electric and/or turbine activities.

QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES
  • Strong interpersonal communication, desire to build and maintain relationships.
  • Proficient use of Microsoft Office, digital tools, apps, and other advanced software.
  • Desire and ability to innovate, both internally and in our partnerships.
  • Lead collaboratively with influence to accomplish key initiatives.
  • Self-motivated and ability to work independently.
  • Ability to effectively multitask and pay attention to detail.
  • Strong verbal and written communication skills.
  • Effective competency of and communication via Teams.

QUALIFICATIONS FOR ADVANCEMENT: (Promotions may occur only after the following qualifications have been satisfied. Promotions are not guaranteed and are subject to availability of position openings.)
  • Demonstrated exceptional interdepartmental problem solving and communication.
  • Proven ability to create, develop, and lead relationships between EVO and its partners.
  • Lead successful initiatives that lead to Consistent, Best in Class Organizational & Operational Excellence (CBOE).
  • Demonstrate the consistent ability to collaborate and influence internally/externally to elevate EVO's reputation as an electric frac service provider to best in class.
  • Proven leader in projects associated with client partner(s).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The role will require flexibility with travel and a hybrid work setting consisting of:
EVO Office: Work at one of EVO offices (Houston, Midland, Pittsburgh, etc.)
The Customer Success Engineer Tech is required to walk, sit, climb, bend, reach and squat/kneel. The Customer Success Engineer Tech works primarily indoors and will be sitting for prolonged periods at a desk, while typing on a computer, whether in home office, corporate office, client office, or EVO jobsite. Must be able to access and navigate each department at the organization's facilities. When required to go to a wellsite, their work environment may include exposure to hazardous materials, operating conditions, audio up to 85 dB and inclement weather, including typical and atypical outdoor elements and extreme cold and hot weather temperatures. Given these conditions, if visiting a pad, they may be required to wear company mandated and issued personal protective equipment (PPE) (fire retardant coveralls, safety hat, steel toe boots, safety glasses, ear protection and impact gloves) and must strictly adhere to all safety policies. The Customer Success Engineer Tech must be able to lift 25 lbs. independently.
Work hours may includeearly morning, late evenings, and weekends, depending on business necessity.
AAP/EEO STATEMENT
The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.
The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.
Last Revised 04/2026.

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