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Customer Success Intern Jobs (NOW HIRING)

Building Swell

Customer Success Intern

Your Impact We're searching for a Customer Success Intern with a customer-centric mindset that enjoys diving deep into shop operations. You're excited about the Architecture, Engineering, and ...

DermaSensor

Customer Success Intern

Miami, FL · On-site

DermaSensor is seeking a motivated Summer Intern to support our growing Customer Success function. This temporary role is ideal for an undergraduate or graduate student interested in healthcare, ...

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How much do customer success intern jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer success intern in the United States is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.75 per hour, depending on experience, location, and employer.

Is 22 too old for an internship?

Customer Success Internships are typically open to candidates of various ages, including 22. Age is generally not a barrier, and many internships value skills, enthusiasm, and willingness to learn over age requirements.

What are the key skills and qualifications needed to thrive as a Customer Success Intern, and why are they important?

To thrive as a Customer Success Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, often supported by coursework in business or related fields. Familiarity with CRM software like Salesforce or HubSpot and proficiency in productivity tools such as Microsoft Office or Google Workspace are typically expected. Outstanding interpersonal skills, adaptability, and a proactive attitude help you build rapport with clients and support internal teams effectively. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall business retention and growth.

What does a CX intern do?

A Customer Success Intern supports the customer success team by assisting with onboarding, addressing customer inquiries, and helping ensure client satisfaction. They often use customer relationship management (CRM) tools and develop communication skills while gaining experience in client retention and support processes.

What is the difference between Customer Success Intern vs Customer Support Specialist?

AspectCustomer Success InternCustomer Support Specialist
Required CredentialsTypically pursuing or recent graduate, some knowledge of customer success or related fieldsHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentInternship setting, collaborative teams, learning-focusedSupport centers, help desks, direct customer interaction
Employer & Industry UsageStartups, SaaS companies, tech firmsTech companies, service providers, retail
Common Search & Comparison IntentUnderstanding entry-level roles in customer successAssisting customers with issues, troubleshooting

The main difference is that a Customer Success Intern is an entry-level, learning-focused role often held by students or recent graduates aiming to build a career in customer success. In contrast, a Customer Support Specialist handles direct customer issues, troubleshooting, and technical support. Both roles are vital in customer service but differ in responsibilities, experience level, and career progression.

What types of projects or tasks can a Customer Success Intern expect to work on during their internship?

As a Customer Success Intern, you will typically support the team by assisting with onboarding new clients, responding to customer inquiries, and gathering feedback to help identify areas for product or service improvement. You may also be involved in creating user guides, analyzing customer usage data, and helping to organize webinars or training sessions. This hands-on experience provides valuable insight into customer relationship management and allows you to collaborate closely with sales, product, and support teams.

What Does a Customer Success Intern Do?

A customer success intern provides administrative and clerical assistance to a customer success or customer service team. Your duties in this career include drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. As the customer success intern, your responsibilities may include performing clerical work, such as filing, reviewing reports, assisting with the improvement of workflow and efficiency, and ensuring that the team can function smoothly.

What are the big 4 internships?

The Big 4 internships typically refer to internship programs at Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These firms offer internships in areas such as consulting, audit, tax, and advisory, providing valuable experience and networking opportunities for students pursuing careers in accounting and professional services.

What does a customer success intern do?

A customer success intern supports the customer success team by assisting with onboarding new clients, addressing customer inquiries, and helping ensure customer satisfaction. They often use customer relationship management (CRM) tools and may analyze customer feedback to improve service quality. The role provides hands-on experience in client communication and problem-solving within a business environment.
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Customer Success Intern jobs near you

[US] Customer Success Intern

Benchmark Gensuite®

Mason, OH • On-site

Other

Posted 23 days ago

Job description

Customer Success Intern

Innovate with Benchmark Gensuite as a Customer Success Intern Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you'll be helping customers throughout the business community empower informed decision-making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees. Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses' sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite means you will continuously use and evolve your skills to develop fresh ideas and initiatives.

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

Job Overview

We are seeking a motivated and customer-focused Customer Success Intern to join our Strategic Relationship Management team for a 10–12 week summer internship. This role offers hands-on experience supporting customer success initiatives, account growth strategies, and relationship management within a SaaS environment.

As an intern, you will work closely with our Customer Success and Account Management teams to help drive customer satisfaction, support ongoing projects, and identify opportunities for deeper engagement. This is an excellent opportunity for someone interested in building a career in Customer Success, Strategic Relationship Management (SRM), or Account Management, while gaining exposure to growth strategy in a fast-paced SaaS organization.

The ideal candidate is a strong communicator, highly organized, and eager to learn, with a genuine interest in business growth and customer relationships.

Key Responsibilities
  • Support the management of customer relationships by assisting with communications, follow-ups, and account activities
  • Help identify opportunities for account growth and deeper customer engagement through research and data analysis
  • Assist in planning and coordinating customer programs, meetings, and engagement initiatives
  • Collaborate with internal teams to support ongoing customer projects, pilots, and initiatives
  • Conduct research on customer needs, market trends, and competitive landscape to inform growth strategies
  • Help prepare presentations, reports, and materials for customer meetings and internal reviews
  • Participate in customer calls and internal strategy discussions to gain exposure to account management practices
  • Develop a foundational understanding of Benchmark's SaaS solutions and how they support customer success
Qualifications
  • Currently pursuing a Bachelor's degree in Business, Marketing, Finance, Entrepreneurship, or a related field
  • Expected graduation: Spring / May 2027
  • Available to work 40–45 hours per week during the summer internship
  • Strong interest in Customer Success, Account Management, Strategic Relationship Management, or Growth Strategy
  • Excellent communication and interpersonal skills
  • Strong organizational skills and ability to manage multiple tasks
  • Analytical mindset with attention to detail
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • Interest in SaaS business models and growth strategy preferred
  • Ability to work both independently and collaboratively in a team environment
What You'll Gain
  • Hands-on experience in customer success and account management within a SaaS company
  • Exposure to strategic relationship management and growth initiatives
  • Opportunity to work with cross-functional teams and real customer accounts
  • Mentorship and professional development in a fast-paced, global environment

Questions about the position? Please contact our HR Team, at jobs@benchmarkdigital.com.

Apply