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Customer Success Intern Jobs (NOW HIRING)

As a Customer Success Intern, you'll gain foundational knowledge across the digital advertising ecosystem, Smartly's platform, enterprise customer strategy, and commercial account management while ...

As a Customer Success Intern, you'll gain foundational knowledge across the digital advertising ecosystem, Smartly's platform, enterprise customer strategy, and commercial account management while ...

Customer Success Intern New York, New York, United States Are you interested in building a career in digital advertising, SaaS, and customer strategy? Do you want hands-on exposure to how some of the ...

Customer Success Intern Location: US Remote: Yes About the Job: As a Customer Success Intern at SAP Taulia, you will play a vital role in supporting our global Customer Success Management (CSM) team.

Customer Success Intern Location: US Remote: Yes About the Job: As a Customer Success Intern at SAP Taulia, you will play a vital role in supporting our global Customer Success Management (CSM) team.

Position Summary The Customer Success Intern will support the Customer Success team by assisting with administrative tasks, customer requirements tracking, and internal coordination to ensure ...

Position Summary The Customer Success Intern will support the Customer Success team by assisting with administrative tasks, customer requirements tracking, and internal coordination to ensure ...

Position Summary The Customer Success Intern will support the Customer Success team by assisting with administrative tasks, customer requirements tracking, and internal coordination to ensure ...

About the role We're hiring a Customer Success Intern to support the Customer Success team in delivering exceptional experiences for some of the world's leading commercial real estate portfolios.

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Customer Success Intern information

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How much do customer success intern jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer success intern in the United States is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Intern, and why are they important?

To thrive as a Customer Success Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, often supported by coursework in business or related fields. Familiarity with CRM software like Salesforce or HubSpot and proficiency in productivity tools such as Microsoft Office or Google Workspace are typically expected. Outstanding interpersonal skills, adaptability, and a proactive attitude help you build rapport with clients and support internal teams effectively. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall business retention and growth.

What is the difference between Customer Success Intern vs Customer Support Specialist?

AspectCustomer Success InternCustomer Support Specialist
Required CredentialsTypically pursuing or recent graduate, some knowledge of customer success or related fieldsHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentInternship setting, collaborative teams, learning-focusedSupport centers, help desks, direct customer interaction
Employer & Industry UsageStartups, SaaS companies, tech firmsTech companies, service providers, retail
Common Search & Comparison IntentUnderstanding entry-level roles in customer successAssisting customers with issues, troubleshooting

The main difference is that a Customer Success Intern is an entry-level, learning-focused role often held by students or recent graduates aiming to build a career in customer success. In contrast, a Customer Support Specialist handles direct customer issues, troubleshooting, and technical support. Both roles are vital in customer service but differ in responsibilities, experience level, and career progression.

What types of projects or tasks can a Customer Success Intern expect to work on during their internship?

As a Customer Success Intern, you will typically support the team by assisting with onboarding new clients, responding to customer inquiries, and gathering feedback to help identify areas for product or service improvement. You may also be involved in creating user guides, analyzing customer usage data, and helping to organize webinars or training sessions. This hands-on experience provides valuable insight into customer relationship management and allows you to collaborate closely with sales, product, and support teams.

What Does a Customer Success Intern Do?

A customer success intern provides administrative and clerical assistance to a customer success or customer service team. Your duties in this career include drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. As the customer success intern, your responsibilities may include performing clerical work, such as filing, reviewing reports, assisting with the improvement of workflow and efficiency, and ensuring that the team can function smoothly.

What does a customer success intern do?

A customer success intern supports the customer success team by assisting with onboarding new clients, addressing customer inquiries, and helping ensure customer satisfaction. They often use customer relationship management (CRM) tools and may analyze customer feedback to improve service. The role provides hands-on experience in client communication and problem-solving within a business environment.
What cities are hiring for Customer Success Intern jobs? Cities with the most Customer Success Intern job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
Who are the top companies hiring for Customer Success Intern jobs? The top employers for Customer Success Intern jobs are:
What states have the most Customer Success Intern jobs? States with the most job openings for Customer Success Intern jobs include:
What job categories do people searching Customer Success Intern jobs look for? The top searched job categories for Customer Success Intern jobs are:
Infographic showing various Customer Success Intern job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 5% Full Time, 72% Part Time, and 18% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,323 per year, or $16.5 per hour.

Customer Success Intern

Smartly

New York, NY • Hybrid

$20/hr

Other

Posted 21 days ago


Job description

Are you interested in building a career in digital advertising, SaaS, and customer strategy? Do you want hands-on exposure to how some of the world's leading brands use technology to drive marketing performance? Smartly is excited to announce our Summer 2026 Internship Program!

Join our global team of Smartlies and learn from some of the best and brightest in the digital advertising industry. Based in our NYC office, this 10-week internship program is designed to provide structured learning, hands-on experience, and meaningful exposure to Customer Success at a fast-growing technology company.

As a Customer Success Intern, you'll gain foundational knowledge across the digital advertising ecosystem, Smartly's platform, enterprise customer strategy, and commercial account management while working alongside cross-functional teams that support some of the world's top advertisers.

As a Customer Success Intern you will... 
  • Shadow Customer Success Managers and participate in customer-facing meetings including onboarding calls, status meetings, QBRs, and renewal discussions
  • Learn how Customer Success partners cross-functionally with Product, Sales, Partnerships, Support, and Marketing teams to drive customer outcomes
  • Build foundational knowledge of Smartly's platform ecosystem and how customers use our products to achieve business goals
  • Complete product and digital ecosystem trainings across major advertising platforms including Meta, TikTok, Google, Pinterest, and more
  • Support Customer Success workflows through meeting preparation, customer note taking, lifecycle tracking, reporting support, and performance analysis
  • Develop an understanding of customer lifecycle management, retention strategy, and growth opportunities
  • Contribute to a final project tied to a real business need or customer success initiative
  • Collaborate with fellow teams across Smartly's NYC office
Throughout the program you'll gain exposure to ...
  • Digital advertising strategy and performance measurement
  • Cross-functional collaboration in a global SaaS organization
  • Commercial fundamentals including customer retention and growth
  • Strategic thinking, customer communication, and problem-solving
  • Smartly's platform, product ecosystem, and industry-leading advertising technology
What we are looking for...
  • Are a full-time rising junior or senior enrolled at an accredited 4-year college or university, or are a recent graduate
  • Are pursuing (or recently completed) a degree in Marketing, Advertising, Communications, Business, Media, or a related field
  • Are interested in digital advertising, marketing technology, SaaS, or customer-facing roles
  • Have strong communication, organization, and problem-solving skills
  • Enjoy working collaboratively and learning in a fast-paced environment
  • Have curiosity about social platforms such as Meta, TikTok, Pinterest, Snapchat, and Google
  • Are legally authorized to work in the United States without sponsorship
Bonus Points If You ... 
  • Have previous internship, leadership, or project experience in paid media.
  • Are passionate about digital marketing trends and emerging advertising platforms

This internship is paid at $20 per hour and will be approximately 30 hours per week between June 16th and August 20th of 2026.

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