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Customer Success Intern Jobs (NOW HIRING)

Vektor Logistics

Client Success Intern

Monterey, CA · On-site

Your goal as part of the team during your internship is to play a role in growing a portfolio of customer and carrier relationships through focus on execution, client experience, and efficiency. We ...

Bynder

Project & Customer Onboarding Intern

The Onboarding department is one part of the larger Customer Success Organization which will allow ... As our intern, you won't just be a spectator, you will have a unique opportunity to learn about ...

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Customer Success Intern information

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How much do customer success intern jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer success intern in the United States is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.75 per hour, depending on experience, location, and employer.

Is 22 too old for an internship?

Customer Success Internships are typically open to candidates of various ages, including 22. Age is generally not a barrier, and many internships value skills, enthusiasm, and willingness to learn over age requirements.

What are the key skills and qualifications needed to thrive as a Customer Success Intern, and why are they important?

To thrive as a Customer Success Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, often supported by coursework in business or related fields. Familiarity with CRM software like Salesforce or HubSpot and proficiency in productivity tools such as Microsoft Office or Google Workspace are typically expected. Outstanding interpersonal skills, adaptability, and a proactive attitude help you build rapport with clients and support internal teams effectively. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall business retention and growth.

What does a CX intern do?

A Customer Success Intern supports the customer success team by assisting with onboarding, addressing customer inquiries, and helping ensure client satisfaction. They often use customer relationship management (CRM) tools and develop communication skills while gaining experience in client retention and support processes.

What is the difference between Customer Success Intern vs Customer Support Specialist?

AspectCustomer Success InternCustomer Support Specialist
Required CredentialsTypically pursuing or recent graduate, some knowledge of customer success or related fieldsHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentInternship setting, collaborative teams, learning-focusedSupport centers, help desks, direct customer interaction
Employer & Industry UsageStartups, SaaS companies, tech firmsTech companies, service providers, retail
Common Search & Comparison IntentUnderstanding entry-level roles in customer successAssisting customers with issues, troubleshooting

The main difference is that a Customer Success Intern is an entry-level, learning-focused role often held by students or recent graduates aiming to build a career in customer success. In contrast, a Customer Support Specialist handles direct customer issues, troubleshooting, and technical support. Both roles are vital in customer service but differ in responsibilities, experience level, and career progression.

What types of projects or tasks can a Customer Success Intern expect to work on during their internship?

As a Customer Success Intern, you will typically support the team by assisting with onboarding new clients, responding to customer inquiries, and gathering feedback to help identify areas for product or service improvement. You may also be involved in creating user guides, analyzing customer usage data, and helping to organize webinars or training sessions. This hands-on experience provides valuable insight into customer relationship management and allows you to collaborate closely with sales, product, and support teams.

What Does a Customer Success Intern Do?

A customer success intern provides administrative and clerical assistance to a customer success or customer service team. Your duties in this career include drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. As the customer success intern, your responsibilities may include performing clerical work, such as filing, reviewing reports, assisting with the improvement of workflow and efficiency, and ensuring that the team can function smoothly.

What are the big 4 internships?

The Big 4 internships typically refer to internship programs at Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These firms offer internships in areas such as consulting, audit, tax, and advisory, providing valuable experience and networking opportunities for students pursuing careers in accounting and professional services.

What does a customer success intern do?

A customer success intern supports the customer success team by assisting with onboarding new clients, addressing customer inquiries, and helping ensure customer satisfaction. They often use customer relationship management (CRM) tools and may analyze customer feedback to improve service quality. The role provides hands-on experience in client communication and problem-solving within a business environment.
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Customer Success Intern jobs near you
Political Account Intern - Customer Success

Political Account Intern - Customer Success

Cross Screen Media

Alexandria, VA • On-site

$15/hr

Contractor

Posted 7 days ago

Job description

Political Account Coordinator Intern - Customer Success
About Cross Screen Media
Cross Screen Media empowers political and public affairs organizations to plan, activate, and measure video advertising campaigns. We combine proprietary software with best-in-class campaign execution to help our customers win their toughest elections and policy fights. We're building the next generation Convergent TV platform - and we're looking for curious, driven students and recent grads to join us for the 2026 cycle.
About the Role
This internship is a great way to get real-world experience working with high-profile political and public affairs clients at the federal, state, and local levels. As a Political Account Coordinator Intern on our Customer Success team, you'll work alongside Account Managers to support campaign planning and execution for agencies across the country.
You'll learn how modern political advertising actually gets done - from audience research through activation and measurement, while contributing to campaigns that will help shape the 2026 election cycle. This is a paid, remote or hybrid internship based out of our Alexandria, VA office, with the potential to convert to a full-time salaried role with benefits after the cycle.
What You'll Do
  • Support Account Managers in fielding incoming customer requests related to digital and Connected TV (CTV) campaign planning and activation
  • Help prepare audience insights and data pulls from our proprietary cross-channel media planning software platform
  • Assist in building campaign plans, client-facing decks, and campaign reports
  • Collaborate with teammates across Customer Success, Advertising Operations, and Sales
What We're Looking For
  • Currently enrolled in an undergraduate or graduate program - or a recent grad
  • Interest in politics, public affairs, advertising, media, or campaign strategy (prior experience is a plus, not a requirement)
  • Strong written and verbal communication skills
  • Detail-oriented with good time management - comfortable juggling multiple requests and deadlines
  • A problem-solver who's eager to learn and isn't afraid to ask questions
  • Able to commit to 20-40 hours per week
The Details
  • Pay: $15 per hour
  • Hours: 20-40 hours per week
  • Location: Hybrid - Alexandria, VA
  • Duration: Through the end 2026 election cycle, with the opportunity to convert to a full-time salaried role with benefits
Why Join Us
You'll get an inside look at how data, media, and political strategy come together during one of the most consequential election cycles in recent memory. You'll leave this internship with hands-on experience, a portfolio of real client work, and a network of mentors across the political advertising industry.

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