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Sr Client Success Manager Jobs (NOW HIRING)

Swayable

Sr. Client Success Manager

New York, NY

$120 - $150K/hr

Swayable is looking for a high-performing, fast-learning, and energetic Sr. Client Success Manager to support our enterprise clients, lead the development of strategic pre-testing programs for major ...

VTS

Senior Client Success Manager

New York, NY

Client Success is the front line of VTS's retention engine. As a Senior CSM, you aren't just managing accounts-you are partnering with executive leaders at the most influential commercial real estate ...

Swayable

Sr. Client Success Manager

New York, NY · On-site

$120 - $150K/hr

Swayable is looking for a high-performing, fast-learning, and energetic Sr. Client Success Manager to support our enterprise clients, lead the development of strategic pre-testing programs for major ...

Archer Integrated Risk Management

Archer Senior Client Success Manager We are currently seeking an Archer Client Success Manager to join our passionate and high performing team. This is a chance to make your mark on a rapidly growing ...

VTS

Senior Client Success Manager

New York, NY · On-site

Client Success is the front line of VTS's retention engine. As a Senior CSM, you aren't just managing accounts-you are partnering with executive leaders at the most influential commercial real estate ...

Ameresco

Ameresco has an opening for a experienced Senior Client Success Manager to serve as a strategic partner for our enterprise-level customers. In this high-impact role, you will own the post-sales ...

Ameresco

Sr. Client Success Manager

Ameresco has an opening for a experienced Senior Client Success Manager to serve as a strategic partner for our enterprise-level customers . In this high-impact role, you will own the post-sales ...

Absorb Software

... Success As a Senior Customer Success Manager (CSM) at Absorb, you will own a portfolio of ... Identify and develop Client Success Qualified Leads (CSQLs) through a structured understanding of ...

Global Payments

Sr Client Success Manager

Lenexa, KS · On-site +1

$75K - $85K/yr

... client success. Builds effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers. The CSM utilizes Strategic Account Management (SAM) to ...

Global Payments, Inc.

Sr Client Success Manager

Lenexa, KS · On-site +1

$75K - $85K/yr

... client success. Builds effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers. The CSM utilizes Strategic Account Management (SAM) to ...

Absorb Software

Senior Client Success Manager

... Success As a Senior Customer Success Manager (CSM) at Absorb, you will own a portfolio of ... Identify and develop Client Success Qualified Leads (CSQLs) through a structured understanding of ...

Ameresco

Sr. Client Success Manager

OR · Remote

Ameresco has an opening for a experienced Senior Client Success Manager to serve as a strategic partner for our enterprise-level customers . In this high-impact role, you will own the post-sales ...

Lytx

Senior Client Success Manager

$92K - $116K/yr

Serving as the main point of contact for Lytx clients, the Senior Client Success Manager (CSM) is responsible for managing assigned client relationships throughout the client lifecycle, from ...

#paid

Senior Client Success Manager

New York, NY · On-site +1

The Role As a Senior Client Success Manager covering our Key Accounts , you'll be a trusted strategic advisor and operational expert for some of our most valuable brand partners. This role blends ...

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$32.5K

$83.1K

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How much do sr client success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for sr client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Client Success Manager, and why are they important?

To excel as a Sr Client Success Manager, you need a strong background in client relationship management, account strategy, and a proven ability to meet or exceed retention and growth goals, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and analytics tools is commonly required. Exceptional communication, problem-solving, and leadership skills help build trust and advocate effectively for client needs. These abilities are crucial for ensuring client satisfaction, driving renewals, and strengthening long-term business partnerships.

How does a Sr Client Success Manager typically collaborate with sales and product teams to enhance client satisfaction?

A Sr Client Success Manager regularly partners with sales teams to ensure seamless onboarding and to identify upsell or cross-sell opportunities based on client needs. They also work closely with product teams by relaying client feedback, advocating for feature requests, and helping prioritize product improvements that drive customer success. This collaborative approach ensures that the client's voice is heard throughout the organization, leading to stronger relationships and higher satisfaction. Effective communication and alignment between these departments are crucial for proactively addressing challenges and exceeding client expectations.

What are Sr Client Success Managers?

Sr Client Success Managers are experienced professionals responsible for building and maintaining strong relationships with key clients to ensure their satisfaction and success with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or improvement. In addition, they often collaborate with internal teams to deliver solutions and drive client retention, renewals, and overall business growth. Their role is strategic and consultative, requiring strong communication, problem-solving, and project management skills.
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Sr Client Success Manager jobs near you
Infographic showing various Sr Client Success Manager job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 54% In-person, 2% Hybrid, and 44% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Client Success Manager

Nexxen International Ltd

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Who is Nexxen?
Flexible advertising, unified by data. Nexxen empowers advertisers, agencies, publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible and unified technology stack comprises a demand-side platform ("DSP") and supply-side platform ("SSP"), with the Nexxen Data Platform at its core.
Why join the Nexxen team?
With a global footprint, you can be part of a team that is transforming advertising through our creative, flexible and unified solutions. Employees hustle, commit and dedicate themselves to pillars that make up the Nexxen Way - the 3Cs - Customer Centric, Curious Mindset, Collaborative with No Ego.
Important Notice from Nexxen: Your Safety Matters
At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities. If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at infosec@nexxen.com to verify its legitimacy. Your trust is important to us. Stay safe and informed.
Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity
Job Summary:
The Senior Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution, while also serving as a strategic lead across a portfolio of high-value advertiser relationships. As the primary point of contact, you drive long-term client satisfaction, retention, and revenue growth through advanced campaign execution, data-driven insights, and deep technical expertise across Nexxen's full product suite, including our SSP, DMP, and deal infrastructure.
In this role, you will operate as a strategic advisor to clients and an internal leader across cross-functional teams. You proactively identify opportunities to expand partnerships, shape account strategy, and influence client investment decisions. Beyond execution, you set best practices, mentor junior team members, and help scale processes that improve efficiency and client impact.
As a Senior Client Success Manager, you will drive:
Client relationship & account ownership
  • Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth
  • Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen
  • Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities
  • Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights

Campaign & deal management
  • Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs
  • Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting
  • Execute multi-channel programmatic campaigns across CTV, online video, and display with a focus on precision and performance
  • Support audience activation and targeting strategies through Nexxen's Data Management Platform (DMP)
  • Maintain accurate campaign records and account documentation in Salesforce and internal systems

Strategy, insights & product expertise
  • Act as a trusted advisor on Nexxen's DSP/SSP offerings - translating complexity into clear, actionable guidance for clients
  • Leverage performance data, market trends, and Nexxen's full product suite to develop proactive campaign recommendations and identify upsell opportunities
  • Collaborate cross-functionally to troubleshoot campaign and deal performance, surfacing creative solutions that meet evolving client needs

Team contribution & leadership
  • Mentor newer team members and contribute to onboarding, training, and best practices documentation
  • Maintain internal reference resources covering benchmarks, platform capabilities, and QA processes
  • Champion a collaborative, high-performing team culture that reflects Nexxen's values

Job Requirements:
  • 4+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher
  • Proven track record managing programmatic campaigns across CTV, online video, and/or display
  • Proven track record of leading campaign strategy, execution, and performance optimizations
  • Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting
  • Strong analytical mindset with the ability to translate data into actionable narratives
  • Excellent communication skills, able to explain technical concepts clearly to both clients and internal teams
  • Highly organized with proven ability to manage competing priorities in a fast-paced environment
  • Proficiency in Excel (pivot tables, large datasets) and PowerPoint
  • Familiarity with Salesforce, ad servers, brand safety, and verification platforms

In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $90,000 - $120,000 the time of posting, with the potential of an incentive or bonus. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits, including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.
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