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Customer Operations Intern Jobs (NOW HIRING)

Matic

Robotics Customer Operations Intern

Menlo Park, CA · On-site

$18 - $23.50/hr

We're hiring a Robotics Customer Operations Intern to get in the weeds with us and tighten every link in that chain. Over a 3-month internship, you'll collaborate with Production, Supply Chain, and ...

Rantec Power Systems Inc.

Operations Intern

Los Osos, CA · On-site

$21/hr

Scope The Operations Intern will support manufacturing operations through work-in-process tracking ... As the Company's success relies on the productivity of our team and adherence to customer product ...

Rantec Power Systems, Inc.

Operations Intern

Los Osos, CA · On-site

$16.25 - $21.25/hr

Scope The Operations Intern will support manufacturing operations through work-in-process tracking ... As the Company's success relies on the productivity of our team and adherence to customer product ...

Transdev

Operations Intern

Santa Rosa, CA · On-site

$22/hr

Transdev Operations Management Internship Location: Various Transdev Divisions |Duration: 8 Weeks ... customer service functions in real time. By week three, the intern begins taking on more active ...

Transdev

Operations Intern

Santa Rosa, CA · On-site

$22/hr

Transdev Operations Management Internship Location: Various Transdev Divisions |Duration: 8 Weeks ... customer service functions in real time. By week three, the intern begins taking on more active ...

Jay R Slavsky LLC

Business Operations Intern

Plymouth, MI · On-site

$14.50 - $19/hr

Business Operations Intern Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office) Travel ... As an intern, you'll play a vital role as a liaison between our customers and their internal ...

Umba

Operations Intern

San Francisco, CA · On-site

$15/hr

... our growing customer base. We have built out a large data collection platform, with our data ... Umba is looking for an Operations Intern to join our team. We are seeking an individual who can ...

Umba

$15/hr

... our growing customer base. We have built out a large data collection platform, with our data ... Umba is looking for an Operations Intern to join our team. We are seeking an individual who can ...

CRH

Operations Intern

Huntington, UT · On-site

$14 - $18.25/hr

Operations Intern AMAT Huntington, Utah, United States Req: 521915 Nielson Construction & Materials ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

CRH

Operations Intern

Roosevelt, UT · On-site

$16 - $20.75/hr

Operations Intern AMAT Roosevelt, Utah, United States Job ID: 521916 Burdick Materials, is a CRH ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

DCS Corporation

Business Operations Intern

Huntsville, AL · On-site

$14.25 - $18.75/hr

... customers. Our Joint Systems Division is seeking a Business Operations Intern to support daily ... business processes, assist with project coordination activities, and contribute to data analysis ...

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Customer Operations Intern information

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How much do customer operations intern jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer operations intern in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $33.65 per hour, depending on experience, location, and employer.

What does an operations intern do?

A Customer Operations Intern supports the customer service and operational teams by assisting with order processing, data entry, and customer inquiries. They often use tools like CRM software and may gain experience in process improvement, communication, and problem-solving within a business environment.

What are the key skills and qualifications needed to thrive as a Customer Operations Intern, and why are they important?

To thrive as a Customer Operations Intern, you generally need strong organizational abilities, attention to detail, and a foundational understanding of customer service principles, often supported by ongoing studies in business or related fields. Familiarity with customer relationship management (CRM) software, spreadsheets, and ticketing systems is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help interns stand out in fast-paced operational environments. These skills are vital for efficiently addressing customer needs, supporting team objectives, and ensuring smooth day-to-day operations.

What types of projects and tasks can a Customer Operations Intern expect to work on during their internship?

As a Customer Operations Intern, you can expect to assist with a blend of customer support, process improvement, and data analysis tasks. Typical projects may include responding to customer inquiries, helping to streamline onboarding processes, compiling customer feedback to identify trends, and supporting the team in resolving operational issues. You may also participate in cross-functional meetings and collaborate with sales, product, or technical teams to enhance the overall customer experience. This hands-on exposure provides a holistic understanding of customer operations and can help you develop valuable problem-solving and communication skills.

Is 30 an hour good for an internship?

For a Customer Operations Intern, earning $30 an hour is considered above average for internships, which typically pay between minimum wage and $20 per hour. This rate may reflect specialized skills, industry demand, or a competitive program, but it is generally a strong compensation for an internship role.

What does a Customer Operations Intern do?

A Customer Operations Intern supports the customer service and operations teams by assisting with tasks such as responding to customer inquiries, processing orders, managing customer accounts, and helping to resolve issues. They may also be involved in collecting customer feedback, updating databases, and working on process improvements. The goal is to ensure customers have a positive experience and that operations run smoothly. This internship is a great opportunity to gain hands-on experience in customer service and operations within a business environment.

Is 22 too old for an internship?

Customer Operations Intern positions are typically open to a range of ages, including those in their early twenties. Age is generally not a barrier if you meet the qualifications and can demonstrate relevant skills such as communication and problem-solving. Internships often value diverse experiences and perspectives regardless of age.

What do customer service interns do?

Customer service interns assist with handling customer inquiries, providing support, and resolving issues to ensure a positive experience. They often use communication tools like phone, email, or chat and may learn about company products, policies, and customer relationship management systems during their internship. The role helps develop communication, problem-solving, and customer service skills.
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Customer Operations Intern jobs near you
Robotics Customer Operations Intern

Robotics Customer Operations Intern

Matic

Menlo Park, CA • On-site

$18 - $23.50/hr

Full-time, Internship

Posted 29 days ago

Job description

Company Overview
Each year, 2.5 trillion hours are spent on household chores. At Matic, we're on a mission to recapture that lost time, and we're doing it by revolutionizing home robotics.
Our first product, also called Matic, is a Wall-E-esque floor cleaning robot. We've built what amounts to "full self-driving in the home" with real-time 3D mapping, adaptive path-tracking, and a precise semantic understanding of the home. Our breakthroughs in spatial AI allow Matic to work reliably in real homes, using only RGB cameras and neural networks running on-device.
Privacy First
What happens in the home, stays in the home. Our robots are private by design, with all data processing performed by the robot itself, not in the cloud.
Our Approach
Before the iPhone, consumers adopted several distinct devices; cell phones, PDAs, and portable music players each served a particular need. We believe in a similar progression for home robotics, starting with single-purpose robots and building iteratively toward more complex capabilities over time.
Our Culture
Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We're ultra-hardworking people committed to solving tough problems that save precious time and energy.
About the role
Matic is approaching 10,000 customers and scaling fast. Every order is a promise. Every shipment is the proof. Every return is the chance to make it right. We're hiring a Robotics Customer Operations Intern to get in the weeds with us and tighten every link in that chain.
Over a 3-month internship, you'll collaborate with Production, Supply Chain, and Support Operations to keep orders flowing, shipping reliable, and every customer touchpoint feeling intentional. You'll learn how the system works today, automate the flows that shouldn't need a human, and deploy your skills to make the whole operation run tighter. Exceptional performers convert directly to full-time, with no break in transition.
What You'll Do
Own Purchase-to-Delivery
  • Own day-to-day Shopify operations: order flows, invoicing, refunds, tagging and segments, split shipments, and hold/release logic.
  • Build and maintain operational dashboards that track order and shipment performance.
  • Keep order data clean enough that revenue reporting just works. No reconciliation fire drills at month-end.

Make Shipping Boring (In a Good Way)
  • Support outbound shipping end-to-end: carrier requirements, DG compliance basics, packaging standards.
  • Partner with Production and Engineering on packout workflows, and fulfillment planning
  • Resolve shipment issues from incorrect, missing, or damaged product. Find the root cause, document the fix, and make sure it doesn't happen twice.
  • Learn Shopify, ShipStation, and FedEx workflows cold, then identify the gaps and own improvement projects from proposal through implementation.
  • Turn operational know-how into clear, repeatable playbooks

Own Reverse Logistics
  • Run the returns and RMA process end-to-end. Most of the reverse logistics flow is already automated. Your job is to find where the automation breaks, where edge cases fall through, and where the customer experience could be tighter. Then fix it.
  • Audit and refine returns communication so every customer who sends a unit back feels taken care of.
  • Partner closely with the Repairs team to keep returned units moving on schedule: track turnaround time from arrival to ship-back and flag bottlenecks early.
  • Own the field returns database. Every unit that comes back has a clear status, owner, and next step, from intake through engineer inspection, QC, refurb, and final shipment to the customer. Nothing sits in limbo, nothing gets lost between handoffs.

Make Customers Feel Like a Million Dollars
  • Own customer tickets related to order management and shipping inquiries. The best customer service is no customer service. The second-best is fast, accurate, human help that resolves the issue in one touch.
  • Audit and refine order management communication templates to improve clarity, consistency, and tone. Every email is a brand impression.

What We Look For
  • Currently pursuing or recently completed a degree in business, operations, supply chain, or a related field.
  • Hands-on technical capability: working with APIs, writing basic scripts, building automations, or being a fast learner who can pick up new software in a weekend.
  • Familiarity with e-commerce platforms. Shopify experience is a plus, not a requirement.
  • Experience at a hardware or DTC company that ships physical products is a strong plus.
  • Strong written communication. You'll be drafting customer-facing messages and internal documentation, and both need to be tight.
  • Startup energy. Curious, detail-obsessed, willing to pitch in wherever the gap is.

We'd Love to Hear from You If...
  • You're genuinely motivated to help the people around you, customers and teammates alike.
  • You're passionate about learning outside your comfort zone.
  • You don't just learn how things are done. You think about how they could be done better, and you want to own that process.
  • You're excited to get hands-on at a robotics startup doing work that actually matters.
  • You're excited to do your life's work.

Requirements
  • Available to work weekends

Compensation:
Base: $25- $35/hour.
Actual Compensation will depend on skills, experience, and qualifications. Base Salary is one part of the total compensation package.

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