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Customer Operations Intern Jobs in California (NOW HIRING)

... our growing customer base. We have built out a large data collection platform, with our data ... Umba is looking for an Operations Intern to join our team. We are seeking an individual who can ...

$15/hr

... our growing customer base. We have built out a large data collection platform, with our data ... Umba is looking for an Operations Intern to join our team. We are seeking an individual who can ...

$26/hr

As an intern, you will work closely with your mentor and other employees who will help you apply ... HR interns could support internal and external customer service, employee onboarding, HRIS ...

They turn complex customer needs into scalable, high-impact solutions that drive our mission forward. We are hiring a Product Operations Intern based in the Bay Area who will work alongside customer ...

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Customer Operations Intern information

See California salary details

$5

$21

$33

How much do customer operations intern jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations intern in California is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $9.47 and $33.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations intern, and why are they important?

To thrive as a Customer Operations Intern, you generally need strong organizational abilities, attention to detail, and a foundational understanding of customer service principles, often supported by ongoing studies in business or related fields. Familiarity with customer relationship management (CRM) software, spreadsheets, and ticketing systems is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help interns stand out in fast-paced operational environments. These skills are vital for efficiently addressing customer needs, supporting team objectives, and ensuring smooth day-to-day operations.

What types of projects and tasks can a customer operations intern expect to work on during their internship?

As a Customer Operations Intern, you can expect to assist with a blend of customer support, process improvement, and data analysis tasks. Typical projects may include responding to customer inquiries, helping to streamline onboarding processes, compiling customer feedback to identify trends, and supporting the team in resolving operational issues. You may also participate in cross-functional meetings and collaborate with sales, product, or technical teams to enhance the overall customer experience. This hands-on exposure provides a holistic understanding of customer operations and can help you develop valuable problem-solving and communication skills.

What does a customer operations intern do?

A Customer Operations Intern supports the customer service and operations teams by assisting with tasks such as responding to customer inquiries, processing orders, managing customer accounts, and helping to resolve issues. They may also be involved in collecting customer feedback, updating databases, and working on process improvements. The goal is to ensure customers have a positive experience and that operations run smoothly. This internship is a great opportunity to gain hands-on experience in customer service and operations within a business environment.
What are the most commonly searched types of Customer Operations jobs in California? The most popular types of Customer Operations jobs in California are:
What job categories do people searching Customer Operations Intern jobs in California look for? The top searched job categories for Customer Operations Intern jobs in California are:
What cities in California are hiring for Customer Operations Intern jobs? Cities in California with the most Customer Operations Intern job openings:
Infographic showing various Customer Operations Intern job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,410 per year, or $21.4 per hour.

Operations Intern

Umba

San Francisco, CA • On-site

$15/hr

Full-time

Re-posted 15 days ago


Job description

Company introduction
Our mission at Umba is to use machine learning to allow us to create intelligent, affordable financial products for emerging markets.
Umba launched into the Kenyan market in November 2018, and offers a number of digital banking products to its users through an Android App.
This platform uses machine learning and big data to build credit scores to optimize risk exposures and allows users to apply, receive and repay microloans and through their smartphone.
Once a user creates an account we validate their information and make lending decisions based on the information they give us and hundreds of data points we take from their smartphone with their permission.
Our machine learning models are in a state of constant improvement and we use AI and automation to deliver the lowest cost banking solutions for our growing customer base. We have built out a large data collection platform, with our data warehouse storing over 100m rows of data for accurate credit scoring.
Job Description
Umba is looking for an Operations Intern to join our team. We are seeking an individual who can perform various duties related to operations. The intern will be exposed to a great deal of challenging experiences that align with a startup that is scaling rapidly. Under the supervision of an assigned Manager, this position will be responsible for assisting with a range of operation roles within the business. The intern is expected to work no more than 24 hours a week and will be paid $15/hour.
This position will include the following responsibilities:
• Participates in special projects to support the companies goals.
• Develops and maintains positive business relationships with associates.
• Provides administrative support for day-to-day business activities for the assigned department.
• Interacts with the team to provide support, gather information, and prepare all materials related to presentations, spreadsheets, correspondence, etc.
• Assists in the definition of project scope and objectives.
• Maintains confidential and specialized files, documents, and records.
• Completes other duties as assigned.
Education
• Bachelor's degree
• Preferred GPA of 3.0 or higher.
Knowledge, Skills, And Abilities
• Strategic and fast-paced thinker who quickly establishes and maintains credibility and trust.
• Strong written and verbal communications skills.
• Good accounting proficiency
• Possesses a high degree of drive and tenacity with a proven track record of achieving results and possesses a strong attention to detail and follow-up skills.
• Organized self-starter, with an ability to prioritize time-sensitive assignments.
• Needs to be able to work independently with minimal supervision.
• Proficiency in Microsoft computer skills (i.e. Word, PowerPoint, and Excel).
Work Status
Must be a U.S. citizen.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled