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Customer Operations Coordinator Jobs in California

W3Global Inc.

Customer & Operations Coordinator

Tustin, CA · On-site

$65K - $72K/yr

Role Description This is a full-time, on-site role for a Customer & Operations Coordinator located in Lake Forest, CA. The role involves managing daily operations, coordinating with internal teams ...

Lassie

Customer Operations

San Francisco, CA · On-site

Customer Operations Role Our mission is to help small businesses run themselves. We're starting ... coordinating setup, solving exceptions, and making the first workflows feel excellent. What You'll ...

Lassie, Inc

Customer Operations

San Francisco, CA · On-site

About the role Customer Operations helps doctors' offices get live with Lassie and see value ... coordinating setup, solving exceptions, and making the first workflows feel excellent. What you'll ...

CRI Genetics

Operations Coordinator

Redondo Beach, CA · On-site

Operations Coordinator for a Genetics Company expanding into AI, and Wearable Tech CRI Genetics has ... Customer service operations -- managing day-to-day customer inquiries, resolving issues, and ...

Lassie

Customer Operations

San Francisco, CA · On-site

About the role Customer Operations helps doctors' offices get live with Lassie and see value ... coordinating setup, solving exceptions, and making the first workflows feel excellent. What you'll ...

World Oil

Operations Coordinator

Compton, CA

This role is the point of contact for all customer issues and must exhibit professional customer service. The Operations Coordinator reports directly to the Terminal Manager/Regional Manager and ...

World Oil

Operations Coordinator

Compton, CA · On-site

This role is the point of contact for all customer issues and must exhibit professional customer service. The Operations Coordinator reports directly to the Terminal Manager/Regional Manager and ...

World Oil

Operations Coordinator

Compton, CA · On-site

$22 - $24/hr

This role is the point of contact for all customer issues and must exhibit professional customer service. The Operations Coordinator reports directly to the Terminal Manager/Regional Manager and ...

GLS US GROUP

OPERATIONS COORDINATOR

Ontario, CA · On-site

$18/hr

... customers. From first-mile pickup to final-mile delivery, our network is designed for speed ... The Operations Coordinator is responsible for supporting the daily operations of their assigned ...

GLS US GROUP

OPERATIONS COORDINATOR

Ontario, CA · On-site

$18/hr

... customers. From first-mile pickup to final-mile delivery, our network is designed for speed ... The Operations Coordinator is responsible for supporting the daily operations of their assigned ...

DHD Consulting

Operations Coordinator

Compton, CA · On-site

The Operations Coordinator supports daytoday logistics and order fulfillment activities while ... The ideal candidate is detail-oriented, customer focused, and eager to learn logistics operations ...

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Customer Operations Coordinator information

See California salary details

$13

$24

$37

How much do customer operations coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer operations coordinator in California is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.50 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in California?

The most popular types of Customer Operations jobs in California are:

What are popular job titles related to Customer Operations Coordinator jobs in California?

For Customer Operations Coordinator jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Operations Coordinator jobs in California look for?

The top searched job categories for Customer Operations Coordinator jobs in California are:

What cities in California are hiring for Customer Operations Coordinator jobs?

Cities in California with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,837 per year, or $24.4 per hour.

Customer & Operations Coordinator

Tustin, CA • On-site

W3Global Inc.
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about W3Global Inc.external

$65K - $72K/yr

Full-time

Re-posted 20 days ago

Job description

Role Description

This is a full-time, on-site role for a Customer & Operations Coordinator located in Lake Forest, CA. The role involves managing daily operations, coordinating with internal teams, and providing exceptional customer service. Responsibilities include maintaining efficient workflows, supporting administrative functions, and collaborating with team members to ensure seamless operations that meet customer needs and align with organizational goals.

Qualifications

  • Strong Customer Service and Communication skills to effectively handle inquiries and foster positive relationships with clients and stakeholders

  • Proficiency in Operations Management and Analytical Skills for optimizing processes and overseeing daily operations

  • Experience as an Administrative Assistant with excellent organizational and time management abilities

  • Detail-oriented with problem-solving skills and a proactive approach to addressing challenges

  • Proficiency in relevant software and tools such as Microsoft Office Suite or operational management systems

  • Experience in the manufacturing or construction industry is a plus

  • Bachelor's degree in Business Administration, Operations Management, or a related field is preferred

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

View All W3Global Jobs