1

Customer Operations Intern Jobs in Washington, DC

Operations Intern

Vienna, VA · On-site

$15.25 - $20/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... We are currently seeking a talented and motivated Operations Intern for a Full-Time position.

Operations Intern

Vienna, VA · On-site

$15.25 - $20/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... We are currently seeking a talented and motivated Operations Intern for a Full-Time position.

Corporate Operations Intern

Mclean, VA

$15.50 - $20.25/hr

The Ally Behavior's Corporate Operations Internship Program is a selective, high-potential program ... You take pride in excellent customer service and patient experience * You like to work really hard ...

next page

Showing results 1-20

Customer Operations Intern information

See Washington, DC salary details

$5

$24

$38

How much do customer operations intern jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer operations intern in Washington, DC is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $10.87 and $38.12 per hour, depending on experience, location, and employer.

What does a customer operations intern do?

A Customer Operations Intern supports the customer service and operations teams by assisting with tasks such as responding to customer inquiries, processing orders, managing customer accounts, and helping to resolve issues. They may also be involved in collecting customer feedback, updating databases, and working on process improvements. The goal is to ensure customers have a positive experience and that operations run smoothly. This internship is a great opportunity to gain hands-on experience in customer service and operations within a business environment.

What types of projects and tasks can a customer operations intern expect to work on during their internship?

As a Customer Operations Intern, you can expect to assist with a blend of customer support, process improvement, and data analysis tasks. Typical projects may include responding to customer inquiries, helping to streamline onboarding processes, compiling customer feedback to identify trends, and supporting the team in resolving operational issues. You may also participate in cross-functional meetings and collaborate with sales, product, or technical teams to enhance the overall customer experience. This hands-on exposure provides a holistic understanding of customer operations and can help you develop valuable problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a customer operations intern, and why are they important?

To thrive as a Customer Operations Intern, you generally need strong organizational abilities, attention to detail, and a foundational understanding of customer service principles, often supported by ongoing studies in business or related fields. Familiarity with customer relationship management (CRM) software, spreadsheets, and ticketing systems is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help interns stand out in fast-paced operational environments. These skills are vital for efficiently addressing customer needs, supporting team objectives, and ensuring smooth day-to-day operations.

What are the most commonly searched types of Customer Operations jobs in Washington, DC?

The most popular types of Customer Operations jobs in Washington, DC are:

What job categories do people searching Customer Operations Intern jobs in Washington, DC look for?

The top searched job categories for Customer Operations Intern jobs in Washington, DC are:

Infographic showing various Customer Operations Intern job openings in Washington, DC as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,775 per year, or $24.4 per hour.

Technical Customer Operations Support Intern

otelier.io

Bethesda, MD • On-site

Internship

Posted 10 days ago


Job description

Description:

Otelier is looking for a detail-oriented and proactive Technical Customer Operations Intern  to support our Technical Customer Operations (TCO) team. This role helps ensure reliable customer support, smooth operational delivery, and effective data monitoring across hotel technology environments. 

Responsibilities 

  • Support the Technical Customer Operations (TCO) team with daily operational tasks, project deliveries, customer support activities, and internal coordination. 
  • Troubleshoot technical issues, investigate root causes, and provide timely, accurate support to customers and internal stakeholders. 
  • Collaborate with Customer Success, Engineering, Product, and other internal teams to resolve customer queries efficiently and improve the overall customer experience. 
  • Perform proactive data management activities, including reviewing data quality, validating customer data, identifying inconsistencies, and supporting corrective actions. 
  • Maintain accurate documentation of technical support cases, resolutions, monitoring findings, and recurring issues. 
  • Ensure adherence to Service Level Agreements (SLAs) while maintaining strong customer relationships and clear communication. 
  • Continuously learn Otelier products, hospitality technology workflows, and support best practices to improve operational processes. 
Requirements:

Requirements 

  • Strong written and verbal communication skills in English, with the ability to document information clearly and interact effectively with customers and internal teams. 
  • Required experience or working knowledge of SQL, including querying, reviewing, and validating data. 
  • Comfortable working in a team-oriented, customer-focused environment. 
  • Highly self-motivated, detail-oriented, analytical, and proactive in identifying and resolving issues. 
  • Capable of prioritizing tasks efficiently in a fast-paced, high-pressure setting. 
  • Currently pursuing a BSc in IT, Computer Science, Information Systems, or a related field from a recognized institution. 
  • Knowledge or experience with MongoDB and Python is a plus. 
  • Willingness to work in a 24x7x365 shift schedule.