... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Quick apply
60 Dex Imaging Customer Operations Intern Jobs Hiring Near You
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Service Manager
Charlotte, NC · On-site
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Service Manager
Charlotte, NC · On-site
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Description Data Collection Agent DEX Imaging Field-Based Role (Local Travel Required) DEX Imaging ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Description Data Collection Agent DEX Imaging Field-Based Role (Local Travel Required) DEX Imaging ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Description Data Collection Agent DEX Imaging Field-Based Role (Local Travel Required) DEX Imaging ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Description Data Collection Agent DEX Imaging Field-Based Role (Local Travel Required) DEX Imaging ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Description Data Collection Agent DEX Imaging Field-Based Role (Local Travel Required) DEX Imaging ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Description Data Collection Agent DEX Imaging Field-Based Role (Local Travel Required) DEX Imaging ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Service Manager
Charlotte, NC · On-site
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Service Manager
Charlotte, NC · On-site
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Service Manager
Charlotte, NC · On-site
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Service Manager
Charlotte, NC · On-site
... DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations ... Manage customer perception and personally resolve escalated service issues when required * Foster ...
Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX Imaging is the ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Quick apply
Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX Imaging is the ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX Imaging is the ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX Imaging is the ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Driver
Owings Mills, MD · On-site
... DEX Imaging-delivering and installing technology solutions while providing outstanding customer ... Supporting warehouse operations, including cycle counts and inventory tasks * Adhering to all ...
Driver
Owings Mills, MD · On-site
... DEX Imaging-delivering and installing technology solutions while providing outstanding customer ... Supporting warehouse operations, including cycle counts and inventory tasks * Adhering to all ...
Description Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Description Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
... DEX Imaging-delivering and installing technology solutions while providing outstanding customer ... Supporting warehouse operations, including cycle counts and inventory tasks * Adhering to all ...
... DEX Imaging-delivering and installing technology solutions while providing outstanding customer ... Supporting warehouse operations, including cycle counts and inventory tasks * Adhering to all ...
... of DEX Imaging in the Greensboro, NC market. This role is ideal for someone who is mechanically inclined, reliable, and customer-focused. You'll service copier and document-handling equipment for ...
... of DEX Imaging in the Greensboro, NC market. This role is ideal for someone who is mechanically inclined, reliable, and customer-focused. You'll service copier and document-handling equipment for ...
Copier Technician
Greensboro, NC · On-site
... of DEX Imaging in the Greensboro, NC market. This role is ideal for someone who is mechanically inclined, reliable, and customer-focused. You'll service copier and document-handling equipment for ...
Copier Technician
Greensboro, NC · On-site
... of DEX Imaging in the Greensboro, NC market. This role is ideal for someone who is mechanically inclined, reliable, and customer-focused. You'll service copier and document-handling equipment for ...
Copier Technician
Orlando, FL · On-site
Employee recognition and rewards programs The Opportunity Our Copier Technicians are the face of DEX Imaging. This role is ideal for someone who is mechanically inclined, reliable, and customer ...
New
Copier Technician
Orlando, FL · On-site
Employee recognition and rewards programs The Opportunity Our Copier Technicians are the face of DEX Imaging. This role is ideal for someone who is mechanically inclined, reliable, and customer ...
New
Employee recognition and rewards programs The Opportunity Our Copier Technicians are the face of DEX Imaging. This role is ideal for someone who is mechanically inclined, reliable, and customer ...
New
Quick apply
Employee recognition and rewards programs The Opportunity Our Copier Technicians are the face of DEX Imaging. This role is ideal for someone who is mechanically inclined, reliable, and customer ...
New
... DEX Imaging--delivering and installing technology solutions while providing outstanding customer ... Supporting warehouse operations, including cycle counts and inventory tasks * Adhering to all ...
... DEX Imaging--delivering and installing technology solutions while providing outstanding customer ... Supporting warehouse operations, including cycle counts and inventory tasks * Adhering to all ...
Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX Imaging is the ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
Data Collection Agent DEX Imaging | Field-Based Role (Local Travel Required) DEX Imaging is the ... operations, decision-making, and customer success. If you're someone who enjoys autonomy, structure ...
... DEX Imaging in the St Louis, MO market. This role is ideal for someone who is mechanically inclined, reliable, and customer focused. You'll service copier and document-handling equipment for local ...
... DEX Imaging in the St Louis, MO market. This role is ideal for someone who is mechanically inclined, reliable, and customer focused. You'll service copier and document-handling equipment for local ...
DEX Imaging Jobs Information
Do workers at DEX Imaging get paid breaks?
Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.
64% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.
Does DEX Imaging pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
At DEX Imaging, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
Is the health insurance from DEX Imaging affordable enough for their workers?
Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and March 2026.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people get paid time off at DEX Imaging?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers at DEX Imaging worry about hours?
Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.
Do DEX Imaging workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at DEX Imaging?
Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.
44% of people report it’s hard to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at DEX Imaging?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at DEX Imaging feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
40% of people say they’re not treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at DEX Imaging get to take their breaks without interruption?
Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
43% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
Is it stressful to work at DEX Imaging?
Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.
88% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at DEX Imaging enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at DEX Imaging recommend working with their team?
Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at DEX Imaging?
Some people didn’t get enough training when they started.
62% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
62% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at DEX Imaging?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think DEX Imaging’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers feel well informed about how DEX Imaging is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.
What are the most popular jobs at Dex Imaging?
What are the most popular categories at Dex Imaging?
DEX Imaging rating
5.5
Based on 19 frontline employees who took The Breakroom Quiz
Job description
DEX Imaging – Area Service Manager (Charlotte / Carolinas Region)
Position Overview
Key Responsibilities
Qualifications & Experience
Why DEX Imaging?
DISCLAIMER
Location: Charlotte, NC
Region Supported: Charlotte Metro & Carolinas Region
Region Supported: Charlotte Metro & Carolinas Region
DEX Imaging is seeking a high-impact Area Service Manager to support and elevate service operations across our Charlotte / Carolinas Region. This is a key leadership role positioned between our Service Managers and the Regional Service Director, designed to strengthen operational consistency, develop future regional leadership, and drive an exceptional customer experience.
If you are an experienced service leader within the copier, imaging, or technical field service industry who thrives in a fast-paced, growth-oriented environment, this role offers strong visibility, influence, and advancement potential within a rapidly expanding regional market.
Position Overview
The Area Service Manager partners directly with the Regional Service Director to oversee day-to-day service operations across multiple branches within the Charlotte and greater Carolinas region. This leader ensures policy adherence, operational repeatability, workforce optimization, and consistent service excellence.
This is a developmental leadership role with a clearly defined pathway toward Regional Service Director–level responsibility.
Key Responsibilities
- Provide leadership support and oversight for service operations across the Charlotte / Carolinas Region, including:
- Field service technicians
- Parts operations
- Shop operations
- Equipment delivery and installation
- Ensure full compliance with all DEX corporate policies, procedures, and performance standards
- Drive consistent service processes and operational discipline across all assigned branches
- Identify recurring procedural inefficiencies and implement sustainable regional improvements
- Recruit, train, develop, and retain high-performing service technicians and support staff
- Maintain staffing levels aligned with corporate productivity expectations and regional demand
- Conduct performance management, coaching, and disciplinary actions as needed
- Support branch leadership with personnel, workflow, and customer escalations
- Champion a customer-first service culture and ensure a consistently outstanding customer experience
- Manage customer perception and personally resolve escalated service issues when required
- Foster strong cross-functional collaboration with sales, operations, logistics, and administration
- Prepare future leaders and strengthen the regional management bench
Qualifications & Experience
- Proven leadership experience in copier, imaging, or technical field service operations
- Experience managing multi-branch or regional service teams strongly preferred
- Demonstrated understanding of:
- Service KPIs
- Workforce planning
- Process improvement and operational efficiency
- Strong people leadership skills with the ability to coach, mentor, and develop leaders
- Excellent communication, conflict resolution, and decision-making abilities
- Ability and willingness to travel within North and South Carolina as business needs require
Why DEX Imaging?
DEX Imaging is one of the largest independent dealers of document imaging technology in the United States. Our Charlotte and Carolinas Region continues to grow, and we are investing in leadership talent that can scale with us.
We offer:
- Competitive compensation
- Clear leadership growth opportunities
- A performance-driven culture
- In-house, certified technical and leadership training
- A collaborative environment where service excellence drives reputation and growth
If you are ready to lead at a higher level while developing the next generation of service leadership within DEX Imaging, we encourage you to apply.
Join DEX Imaging and help drive operational excellence in the Carolinas.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed, the level of knowledge and skills typically required, and the usual working conditions of this job. It is not intended to be a comprehensive listing of all duties or responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job description does not imply an employment contract.
DEX Imaging is an Equal Opportunity Employer.
DEX Imaging is an Equal Opportunity Employer.
What DEX Imaging employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About DEX Imaging
Sourced by ZipRecruiter
Industry
Office supplies and stationery stores
Company size
1,001 - 5,000 Employees
Headquarters location
Tampa, FL, US
Year founded
2002